IT PC Refresh Technician
$21 - $28.75/hr
... Moog's business. * This role may require after-hours support in the event of any emergency ... other remote access desktop programs. * Experience working with different operating systems ...
3 Moog Desktop Support Jobs Hiring Near You
IT PC Refresh Technician
$21 - $28.75/hr
... Moog's business. * This role may require after-hours support in the event of any emergency ... other remote access desktop programs. * Experience working with different operating systems ...
IT PC Refresh Technician
$21 - $28.75/hr
... Moog's business. * This role may require after-hours support in the event of any emergency ... other remote access desktop programs. * Experience working with different operating systems ...
IT PC Refresh Technician
$21 - $28.75/hr
... Moog's business. * This role may require after-hours support in the event of any emergency ... other remote access desktop programs. * Experience working with different operating systems ...
IT PC Refresh Technician
Elma, NY · On-site
$21 - $28.75/hr
... support agility within Moog's business. This role may require after-hours support in the event of ... remote access desktop programs. Experience working with different operating systems including ...
IT PC Refresh Technician
Elma, NY · On-site
$21 - $28.75/hr
... support agility within Moog's business. This role may require after-hours support in the event of ... remote access desktop programs. Experience working with different operating systems including ...
Moog Jobs Information
What is it like to work at Moog?
Moog is a company that values innovation, collaboration, and a passion for music and technology, fostering a creative and dynamic work environment. The company's structure is organized into various teams, including research and development, engineering, and manufacturing, working together to design and produce a wide range of products, from synthesizers to aircraft systems. Working at Moog may appeal to individuals who are passionate about music, technology, and innovation, and who are looking for a challenging and rewarding career in a company that is dedicated to pushing the boundaries of what is possible.
Do workers at Moog Inc. get paid breaks?
Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
91% of people say they get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
Does Moog Inc. pay people when they’re sick?
Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
At Moog Inc., are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and May 2026.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Moog Inc. affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and May 2026.
89% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at Moog Inc.?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
93% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at Moog Inc. worry about hours?
Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
94% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Moog Inc. workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
39% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it for Moog Inc. workers to change shifts?
Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
How easy is it to get time off at Moog Inc.?
Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
91% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
Do Moog Inc. managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at Moog Inc. spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at Moog Inc.?
Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
Is working at Moog Inc. good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Moog Inc. feel treated with respect by their managers?
Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
83% of people say they’re treated with respect by their managers.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Moog Inc. get to take their breaks without interruption?
Most people get breaks without interruption.
97% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
97% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Moog Inc.?
Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
61% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Moog Inc. enjoy their jobs?
Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
79% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Moog Inc. recommend working with their team?
Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at Moog Inc.?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at Moog Inc.?
Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think Moog Inc.’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Moog Inc. is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular job types at Moog?
What are the most popular jobs at Moog?
What are the most popular categories at Moog?
Job description
Job Title: IT PC Refresh Technician
Location: Elma, NY (14059)
Duration: 12 months contract
Shift Hours: M-F (8 AM - 5 PM)
Work Mode: 100% onsite
Job Description:
- As an IT PC Refresh Support Tech you will be responsible for providing technical assistance in the PC hardware refresh deployment project.
- You will build, swap out and deploy refreshed hardware to our end users and ensure the smooth operation of IT systems at your location.
- You may also troubleshoot hardware and software issues, provide the highest quality customer services, and resolve IT issues in a timely manner to support agility within Moog's business.
- This role may require after-hours support in the event of any emergency, critical troubleshooting, system maintenance or other issues as requested.
To be considered for the IT PC Refresh Support Tech role, here's what you'll typically need to bring with you:
- 1-2 years of proven experience in a customer support position involving technical knowledge of a company's products, services, and IT systems .
- Experience installing and configuring computer systems and applications.
- Disciplined, systematic problem-solving skills required.
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
- Experience working in and assisting others through company service desk software, such as Bomgar in addition to other remote access desktop programs.
- Experience working with different operating systems including Windows and Mac OS
- Professional written and interpersonal skills are essential when communicating with customers and clients.
- High school diploma or equivalent; IT-related coursework or certifications a plus.
- Industry certifications (preferred) Windows 7/10, CompTIA A , CompTIA Net , ITILv4 foundation, Dell proven professional.
As an IT PC Refresh Support Tech, you will:
- Installation and support of endpoint software
- Deployment of PC equipment and accessories
- Provide guidance and explain policies and procedures to end-users.
- Troubleshoot end-user PC, network, printing, and application issues.
- Diagnose, research, and resolve routine end-user issues.
- Escalation of issues to appropriate team after troubleshooting and documenting progress in the ITSM tool
- Provide Day to day operations support as Level 2 to end users.
- Complete detailed documentation in ticketing system; incidents and requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.