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60 Mohawk Customer Service Representative Jobs Hiring in GA

Mohawk Industries Inc

Customer Service Rep I

Calhoun, GA · On-site

$14 - $19.25/hr

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements ... The Customer Experience Coordinator ( Customer Service Rep I ) is an entry-level contributor that ...

Mohawk Industries

CSR WAREHOUSE ASSOICATE II - SSC

Duluth, GA · On-site

$14.75 - $17.50/hr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ...

Mohawk Industries

Sr Solutions Coordinator

Calhoun, GA · On-site

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements ... May aid various customer service and account support roles. * Act as a liaison between the Company ...

Mohawk Industries

Design Associate

Dalton, GA · On-site

... customer as well as most profitable for Mohawk. This position works with all National Accounts, Strategic Account Managers, Sales Representatives, and RVP's, The POD team and Customer Service to ...

Mohawk Industries

Territory Manager Dual

Athens, GA · On-site

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements ... Provide customer service to ensure resolution of issues within marketing policies * Communicate ...

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Mohawk Industries

SALES REPRESENTATIVE

Pooler, GA · On-site

Increase account base by servicing existing customers and expand account base through cold calling ... Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to ...

Mohawk Industries, Inc.

Design Associate

Dalton, GA · On-site

... customer as well as most profitable for Mohawk. This position works with all National Accounts, Strategic Account Managers, Sales Representatives, and RVP's, The POD team and Customer Service to ...

Mohawk Industries, Inc.

SALES REPRESENTATIVE

Pooler, GA · On-site

Increase account base by servicing existing customers and expand account base through cold calling ... Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to ...

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Infographic showing various Customer Service Representative job openings at Mohawk in Georgia as of August 2026, with employment types broken down into 1% Internship, 89% Full Time, 2% Part Time, and 8% Nights. Highlights an 100% Physical job distribution.

Customer Service Rep I

Mohawk Industries Inc

Calhoun, GA • On-site

$14 - $19.25/hr

Other

Re-posted 8 days ago

Job description

Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Customer Experience Coordinator (Customer Service Rep I) is an entry-level contributor that works to solve customer-related problems of limited complexity and scope and performs a variety of administrative assignments to gain knowledge and skills related to their department. This role will be responsible for coordinating various aspects of the customer experience, including handling inquiries, resolving issues, and implementing initiatives to enhance customer satisfaction.
What you'll do:

  • Execute daily tasks and administration as it relates to customer experience such as customer calls, order processing and entry, delivery status, customer claims, purchase orders, and other responsibilities as defined by department.
  • Respond promptly to customer inquiries through various channels, including phone, email, and chat.
  • Work proactively to resolve customer issues and provide timely solutions.
  • Coordinate communication with customers and associates.
  • Serve as a customer experience resource for other associates.
  • May be responsible for some warehouse and inventory tasks.
  • Maintain accurate and organized records of customer interactions and resolutions.
  • Provide basic analysis and apply knowledge from experience or standard procedure to solve problems.
  • Perform other duties as needed.
What you have:
  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 0-2 years' relevant experience or equivalent education and/or experience.
What you're good at:
  • Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
  • Excellent communication, problem solving, and organizational skills.
  • Able to multitask, prioritize, and manage time effectively.
  • High level of integrity and discretion in handling sensitive and confidential data.
  • Proficient using Microsoft Office Suite products.
What else?
  • While we're a primarily in-office team, we thrive on flexibility and ensure our people can balance personal and professional time
  • We're located in a pretty great spot - check out this video to see what we mean.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

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