ZipRecruiter

Log In

Mohawk
Mohawk

43 Mohawk Customer Service Representative Jobs Hiring in CA

Mohawk Industries

CSR WAREHOUSE II - SSC

Riverside, CA

$42K - $53K/yr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ...

Mohawk Industries, Inc.

CSR WAREHOUSE II - SSC

Riverside, CA ยท On-site

$42K - $53K/yr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ...

Mohawk Industries Inc

CSR WAREHOUSE II - SSC

Riverside, CA ยท On-site

$42K - $53K/yr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ...

Mohawk Industries

CSR WAREHOUSE I - SSC

Richmond, CA

$17.84 - $22.31/hr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... The Customer Service/Warehouse Associate will need someone responsible for providing a variety of ...

Mohawk Industries

CSR WAREHOUSE II - SSC

Livermore, CA

$20.45 - $25.51/hr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... The Customer Service/Warehouse Associate will need someone responsible for providing a variety of ...

Mohawk Industries, Inc.

CSR WAREHOUSE II - SSC

Livermore, CA ยท On-site

$20.45 - $25.51/hr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... The Customer Service/Warehouse Associate will need someone responsible for providing a variety of ...

Mohawk Industries, Inc.

CSR WAREHOUSE I - SSC

Richmond, CA ยท On-site

$17.84 - $22.31/hr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... The Customer Service/Warehouse Associate will need someone responsible for providing a variety of ...

Mohawk Industries Inc

CSR WAREHOUSE II - SSC

Livermore, CA ยท On-site

$20.45 - $25.51/hr

... Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are ... The Customer Service/Warehouse Associate will need someone responsible for providing a variety of ...

Mohawk Industries

Warehouse Associate - CT

Santa Clara, CA

$17.84 - $22.31/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such ... Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to ...

Mohawk Industries

Territory Manager - Dual

Anaheim, CA

$45K - $55K/yr

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements ... Provide customer service to ensure resolution of issues within marketing policies * Communicate ...

next page

Showing results 1-20

All JobsMohawk JobsMohawk Jobs in CaliforniaJobs at Mohawk Customer Service Representative in California

Mohawk Jobs Information

What are the most popular jobs at Mohawk in California?

What are the most popular states for Mohawk Customer Service Representative Jobs?

Infographic showing various Customer Service Representative job openings at Mohawk in California as of August 2026, with employment types broken down into 93% Full Time, and 7% Nights. Highlights an 100% Physical job distribution.

Customer Service Representative - CT

Mohawk Industries

Sacramento, CA

$21.38 - $26.78/hr

Full-time

Medical, Dental, Life, Retirement

Posted 12 days ago

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
ย 
Expected base pay rates for the role will be between $21.38 and $26.78 per hour at the commencement of employment. Compensation and range may vary by location. Final base pay is determined based on job-related factors such as work location, skills, experience, education, and training, consistent with applicable state and local laws. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.ย 
ย 
Primary Objective
To engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction.
ย 
Primary Function and Scope
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Maintain and create marketing materials.
  • Collaborate with the Sales Representative.
  • Stay informed about company products and services.
  • Perform additional duties as required.
ย 
Experience and Knowledge Required
  • High School Diploma or GED equivalency required.
  • 1 or more years of customer service experience.
  • Focus on customer account management is preferred
ย 
Competencies
  • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organizational required.
  • Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
  • Ability to demonstrate strong organizational and problem-solving skills required.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Ability to demonstrate strong interpersonal relationship-building skills.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
ย 
Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.ย  Examples include:ย  Company Match on 401k,ย Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

Apply