69 Miner Customer Service Jobs Hiring Near You

Description

The Company

Miner Ltd, an OnPoint Company is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management.

Benefits

At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay, including potential quarterly bonus incentives
• Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage
• PTO and Paid Holidays
• Training and mentoring - Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The Field Manager, Construction Services will be responsible for coordinating activities concerned with the installation & new construction of loading docks and commercial door equipment.

The selected candidate must have industry experience to be successful in this position.

Key Job Responsibilities

• Collaborate with Sales and Service Teams.
• Plan, organize, and direct activities concerned with the installation and new construction of material handling equipment projects.
• Loading and unloading of trucks/trailers, as needed.
• Attend company project and job-site meetings.
• Conduct site-walks and surveys.
• Measure job sites for preparation of installations.
• Manage General Contractors and vendors for quality of work.
• Complete punch lists.
• Pick up and deliver parts, materials and supplies to job-sites, as required.
• Manage work orders (paper and digital) for each job in a timely manner.
• Perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris.
• Completes all necessary company training in a timely manner.
• Other duties as assigned by supervisor.

Key Performance Measurements

• A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• Other key metrics prescribed by Miner Corp leadership, resulting in positive customer and Company impact.

Requirements

• Experience in the Dock & Door Industry, 3 years minimum is required.
• Working knowledge of being on construction sites within our industry, required.
• Experience with construction site conditions and activities.
• Ability to thrive in a fast paced, technology driven, service environment.
• Knowledge of OSHA rules. OSHA 30 Certification, highly preferred.
• Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
• Able to work independently and follow directions accurately.
• Must be able to read blueprints, drawings, schematics.
• Follows all safety procedures in performing work, as well as company policies.
• Able to operate a forklift, scissor lift, and other material handling equipment.
• Strong communication, problem solving, and analytical skills.
• Experience using Microsoft Office Products: Outlook; Excel; and Word.
• Ability to manage personnel resources.
• Technical school training and OEM certification a plus. Examples of training would include: AAADM; Rytec; Entrematic; etc.
• Must have schedule flexibility, as services may be performed during evenings, weekends, or holidays.
• Ability to work overtime.
• Must have a valid state issued Driver's License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
• Must be able to pass a standard Department of Transportation (DOT) physical.
• The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move tools and equipment up to 100 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.

Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Disclaimer

This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group's Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.

Salary Range

The pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.