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Michaels

120 Michaels Retail Customer Service Associate Jobs Hiring Near You

Michael's Inc

Customer Service Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

Retail and/or customer service experience preferred Physical Requirements Work Environment ... Michaels requires all team members in this role to be at least sixteen (16) years or older. At The ...

RANVERTIFF LLC DBA THE UPS STORE

Be Seen First

Retail Customer Service Associate

Herndon, VA · On-site

$14 - $16/hr

As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ... Prior retail/customer service experience preferred * Basic computer and typing skills * Fluent in ...

Michaels Stores, Inc.

$12.77 - $15/hr

Retail and/or customer service experience preferred Physical Requirements Work Environment ... Michaels requires all team members in this role to be at least sixteen (16) years or older. Total ...

Michaels Stores, Inc.

Customer Service Associate

Tulsa, OK · On-site

$13.25 - $18.25/hr

Retail and/or customer service experience preferred Physical Requirements Work Environment ... Michaels requires all team members in this role to be at least sixteen (16) years or older. At The ...

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Michaels Jobs Information

What is it like to work at Michaels?

Michaels is a creative and supportive work environment that values innovation and community involvement. As a leading arts and crafts retailer, Michaels offers a dynamic team structure with opportunities for growth and development, a diverse product range, and a mission to inspire and enable customers to unleash their creativity. Working at Michaels may appeal to individuals who are passionate about arts and crafts, enjoy a fast-paced retail environment, and are motivated by opportunities for professional growth and development.

What makes Michaels an attractive place to work?

Michaels is a well-established arts and crafts retailer with a long history of providing creative products and services to its customers. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for employees to develop their skills and expertise in a fast-paced retail setting. By joining Michaels, individuals can contribute to the company's mission of inspiring creativity and making a positive impact in their communities through arts and crafts.

Do workers at Michaels get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Michaels pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.

At Michaels, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Michaels?

Only some people who work part-time can get health insurance.
66% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 125 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Michaels?

Most people who work part-time don’t get paid time off.
96% of people who work part-time say they don’t get paid time off
Based on data from 142 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Michaels affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 96 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Michaels?

Some people get paid time off from work.
59% of people say they don’t get paid time off.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 35% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Michaels worry about hours?

Some people worry about getting enough hours.
59% of people report they worry about getting enough hours.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Michaels workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Michaels workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 169 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Michaels?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Michaels managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
52% of people say their manager changes their shift schedule at the last minute.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Michaels spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Michaels?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Michaels job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Michaels good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Michaels feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Michaels get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 80 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Michaels?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Michaels enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Michaels recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Michaels?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 88 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Michaels?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Michaels’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 87 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Michaels is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Retail Customer Service Associate jobs?

What are the most popular jobs at Michaels?

What are the most popular categories at Michaels?

Infographic showing various Retail Customer Service Associate job openings at Michaels in the United States as of August 2026, with employment types broken down into 21% Full Time, and 79% Part Time. Highlights an 100% Physical job distribution.

Retail Customer Service Associate

HOPE'S OUTLET-GH

Grand Haven, MI • On-site

$14 - $16/hr

Full-time

Posted 21 days ago

Job description

Join Our Team as a Retail Customer Service Associate!

Are you passionate about serving others and making a positive impact in your community? Join our nonprofit Christian ministry, where every day is an opportunity to share hope and love. With four thriving thrift store locations, we’re dedicated to serving our local community and living out our mission: Thrift with purpose. Give with love. Sharing hope for today and eternity.

We’re looking for a friendly and motivated Retail Customer Service Associate to join our team and help us make a difference!

What You’ll Do

As a Retail Customer Service Associate, you’ll play a key role in creating a welcoming and positive shopping experience for our customers while supporting our mission. Your responsibilities will include:
- Assisting customers with their purchases and providing exceptional service.
- Operating the cash register and handling transactions accurately.
- Organizing and restocking merchandise to keep the store looking its best.
- Maintaining a clean and safe shopping environment.
- Helping with donations, including lifting and sorting items (must be able to lift 25 lbs multiple times throughout the day).

What We’re Looking For

We’re seeking someone who shares our values and has the skills to thrive in this role. Here’s what we’re looking for:
- At least 1 year of experience in a customer service or retail setting is preferred.
- A friendly, approachable, and team-oriented attitude.
- Ability to stand for long periods of time and handle physical tasks like lifting and sorting.
- Strong communication skills and a genuine passion for helping others.

Why Join Us?

While we don’t offer additional benefits, this is an opportunity to work in a meaningful environment where your efforts directly impact the community. You’ll be part of a team that values compassion, service, and faith, and you’ll have the chance to make a real difference in the lives of others.

Our Culture and Values

At our nonprofit Christian ministry, we believe in creating a workplace that reflects our mission of sharing hope and love. We’re a team that supports one another, works hard, and finds joy in serving our community. If you’re looking for a role where your work has purpose, this is the place for you.


Ready to make a difference? Apply today and join our team as a Retail Customer Service Associate! We can’t wait to meet you and see how you’ll help us continue sharing hope for today and eternity.


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