Universal Banker II
$17.50 - $21.75/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker II processes and initiates various financial transactions for the ...
11 Mf Bank Universal Banker Jobs Hiring Near You
Universal Banker II
$17.50 - $21.75/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker II processes and initiates various financial transactions for the ...
Universal Banker II
$17.50 - $21.75/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker II processes and initiates various financial transactions for the ...
Universal Banker II
$17.50 - $21.75/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker II processes and initiates various financial transactions for the ...
Universal Banker
$17.50 - $21.75/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker processes and initiates various financial transactions for the ...
Universal Banker
$17.50 - $21.75/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker processes and initiates various financial transactions for the ...
Universal Banker
$16.75 - $21/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker processes and initiates various financial transactions for the ...
Universal Banker
$16.75 - $21/hr
... M amp;F Bank, you will experience the perfect blend of handling a client's banking needs from sales to service. The Universal Banker processes and initiates various financial transactions for the ...
Business Banker
Durham, NC · On-site
F Bank. * Proactively deepens customer relationships by meeting their needs through additional products and services. Actively refers clients to other M amp; F Bank areas for additional needs.
Business Banker
Durham, NC · On-site
F Bank. * Proactively deepens customer relationships by meeting their needs through additional products and services. Actively refers clients to other M amp; F Bank areas for additional needs.
About the Opportunity For over 115 years , M amp;F Bank has been a cornerstone of North Carolina's communities -- founded in 1907 as one of the first minority-owned banks in the United States. We've ...
About the Opportunity For over 115 years , M amp;F Bank has been a cornerstone of North Carolina's communities -- founded in 1907 as one of the first minority-owned banks in the United States. We've ...
For over 115 years , M amp;F Bank has been a cornerstone of North Carolina's communities -- founded in 1907 as one of the first minority-owned banks in the United States. We've proudly empowered ...
For over 115 years , M amp;F Bank has been a cornerstone of North Carolina's communities -- founded in 1907 as one of the first minority-owned banks in the United States. We've proudly empowered ...
SBA Operations Manager
Durham, NC · On-site
$80.70K - $111.10K/yr
Maintain a high level of customer service that meets or exceeds SBA standard closing expectations M amp;F, a state-chartered commercial bank, was organized in 1907 under the authority of a charter ...
SBA Operations Manager
Durham, NC · On-site
$80.70K - $111.10K/yr
Maintain a high level of customer service that meets or exceeds SBA standard closing expectations M amp;F, a state-chartered commercial bank, was organized in 1907 under the authority of a charter ...
Internship - Branch Operations
$14.25 - $18.75/hr
Deliver an outstanding customer experience by assisting customers with all consumer banking needs to include, but not limited to: deposits, withdrawals, account maintenance, account inquires, online ...
Internship - Branch Operations
$14.25 - $18.75/hr
Deliver an outstanding customer experience by assisting customers with all consumer banking needs to include, but not limited to: deposits, withdrawals, account maintenance, account inquires, online ...
Collections Specialist
$18 - $24.25/hr
Knowledge of state and federal banking loan regulations, to include Fair Lending. Experience: Previous collection experience preferred. Skills: Must have excellent oral and written communication ...
Collections Specialist
$18 - $24.25/hr
Knowledge of state and federal banking loan regulations, to include Fair Lending. Experience: Previous collection experience preferred. Skills: Must have excellent oral and written communication ...
Works with various business, civic, social organizations, and centers of influence to contribute to attaining the ongoing goals of the Bank. • Responsible for analyzing and segmenting business ...
Works with various business, civic, social organizations, and centers of influence to contribute to attaining the ongoing goals of the Bank. • Responsible for analyzing and segmenting business ...
M&F Bank NC Jobs Information
What are the key skills and qualifications needed to thrive as a Universal Banker, and why are they important?
To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.
How does a Universal Banker typically balance customer service with sales responsibilities?
Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.
What are Universal Bankers?
Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.
What is the difference between Universal Banker vs Teller?
| Aspect | Universal Banker | Teller |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require banking certifications | High school diploma or equivalent |
| Work Environment | Bank branches, handling multiple banking services | Bank counters, primarily cash transactions |
| Job Responsibilities | Customer service, account opening, loan processing, cash handling | Cash transactions, deposits, withdrawals, basic customer inquiries |
| Employer & Industry Usage | Commercial banks, credit unions | Commercial banks, credit unions |
Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.
What other companies are hiring for Universal Banker jobs?
Job description
As a Universal Banker II at M amp;F Bank, you will experience the perfect blend of handling a client’s banking needs from sales to service. The Universal Banker II processes and initiates various financial transactions for the bank customers and assists the Branch Manager in the development of new business through referrals in efforts to increase profitability within the designated market area.
The Universal Banker II acts in a supervisory capacity when the Branch Manager is out of the office. The position will also have a loan goal and will assist customers with Masterlines, auto loans and Home Equity Lines of Credit. The Universal Banker II provides high quality customer service by meeting the needs of customers in an efficient and friendly manner while both servicing transactions and handling needs assessment and new account openings.
The associate must be enthusiastic about developing and maintain relationships with customers in order to achieve banking and individual sales goals, loan goals and objectives. Encourage clients to use self-service banking solutions including ATMs, on-line, and mobile banking to enhance their service experience.
GENERAL QUALIFICATIONS
Knowledge: Associates degree or equivalent in business or related field is required.
Required Experience: A minimum of 36 months of financial institution experience with a strong emphasis on accurate cash handling, demonstrated proactive sales, and opening new accounts. A minimum of 12 months of demonstrated experience processing consumer loans is also required. Supervisory experience a plus.
Skills: Must have excellent oral and written communication skills. Attention to detail. Team player with strong interpersonal skills. Must be a quick learner and have the ability to multi-task. Exceptional customer service skills. Customer focus and excellent or organizational skills.
Preferred Skills: Bilingual language skills (English and Spanish)
About M&F Bank NC
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Durham, NC, US
Year founded
1907