Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...

60 Metropolis Jobs Hiring Near You
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Administrative Assistant
Cleveland, OH · On-site
$25 - $30/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Administrative Assistant
Cleveland, OH · On-site
$25 - $30/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Attendant - Driving
Washington, DC · On-site
$18.50/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Attendant - Driving
Washington, DC · On-site
$18.50/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Luggage Delivery Driver (Port)
Des Moines, WA · On-site
$24 - $25/hr
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with ...
Luggage Delivery Driver (Port)
Des Moines, WA · On-site
$24 - $25/hr
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with ...
Customer Service Representative
Carrollton, TX · On-site
$20 - $22/hr
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with ...
Customer Service Representative
Carrollton, TX · On-site
$20 - $22/hr
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with ...
Doorperson (driving) USA
Half Moon Bay, CA · On-site
$18.75 - $24.50/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We ... corporate office. This document does not create any employment contract, implied or otherwise ...
Doorperson (driving) USA
Half Moon Bay, CA · On-site
$18.75 - $24.50/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We ... corporate office. This document does not create any employment contract, implied or otherwise ...
Attendant Driving
Manhattan, NY · On-site
$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Attendant Driving
Manhattan, NY · On-site
$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Driver - Mercy Hospital Miami
Miami, FL · On-site
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps ...
Driver - Mercy Hospital Miami
Miami, FL · On-site
Overview Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps ...
Corporate Counsel
Chicago, IL · On-site
$150K - $170K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Chicago, IL · On-site
$150K - $170K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Chicago, IL · On-site
$150K - $170K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Chicago, IL · On-site
$150K - $170K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Nashville, TN · On-site
$140K - $160K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Nashville, TN · On-site
$140K - $160K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Corporate Counsel
$140K - $160K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Quick apply
Corporate Counsel
$140K - $160K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Attendant - Driving
Rego Park, NY · On-site
$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Attendant - Driving
Rego Park, NY · On-site
$17/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Attendant - Driving
New Orleans, LA · On-site
$10 - $12/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Attendant - Driving
New Orleans, LA · On-site
$10 - $12/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Corporate Counsel
$150K - $170K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Quick apply
Corporate Counsel
$150K - $170K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Nashville, TN · On-site
$140K - $160K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Corporate Counsel
Nashville, TN · On-site
$140K - $160K/yr
Who you are Metropolis is seeking a Corporate Counsel to support our Senior Counsel in delivering comprehensive legal guidance across our business regions. In this role, you will serve as a proactive ...
Baggage Handler-RSF
Des Moines, WA · On-site
$21 - $23/hr
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with ...
Baggage Handler-RSF
Des Moines, WA · On-site
$21 - $23/hr
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with ...
CDL Shuttle Driver (DOT)
Camden, NJ · On-site
$20/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
CDL Shuttle Driver (DOT)
Camden, NJ · On-site
$20/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Shuttle Driver PDOT
Rye Brook, NY · On-site
$18 - $18.50/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Shuttle Driver PDOT
Rye Brook, NY · On-site
$18 - $18.50/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets ...
Metropolis Corp Jobs Information
What are the most popular titles at Metropolis?
What are the most popular cities for Metropolis jobs?
What are the most popular states for Metropolis jobs?
What are the most popular job types at Metropolis?
What are the most popular categories at Metropolis?

Command Center Specialist - Green Lot
Detroit, MI • On-site
Other
This job post has expired today. Applications are no longer accepted.
Job description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Candidate must be available to train on all three shifts ( approx. 2 weeks each shift)
- Handles high volume of calls with the highest degree of courtesy and professionalism to resolve customer issues, which include customer questions, complaints, and inquiries
- Offers alternative solutions where appropriate with the objective of retaining customer's satisfaction
- Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar
- Utilizes, monitors and troubleshoots Parking Access Revenue Control System (PARCS) devices and supporting systems
- Makes financial decisions to protect/collect revenues and adjusts customer accounts
- Assists supervisors with special projects and performs miscellaneous assigned duties
- Manages multiple duties at a time
- Delivers exceptional client service via telephone
- Conducts detailed research and address customer inquiries
- Provides quality service by comprehending procedures and continued product knowledge
- Enters data and customer service work on a daily routine basis
- Prepares activity reports to track performance across our customer base
- Tracks issues, and ensure timely delivery of solutions from support teams
- Assists with financial and management accounts through processing and payment of invoices
- Supports office team with the setup of monthly and business parking permits, reconciliation of accounts payable and accounts receivables, and preparation and maintenance of necessary records
- Completes other duties as assigned
- At least 1- 2 years of experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction
- Advanced multi-tasking, problem solving and organizational skills
- Ability to work in a fast-paced work environment
- Ability to accomplish tasks in the timeliest and efficient manner
- Positive attitude with productive, professional and courteous manner
- Superior telephone etiquette
- Strong written and verbal communication and interpersonal skills
- Demonstrate intermediate or advanced computer skills, including use of Word, Excel and web browsers (e.g. Google Chrome, Internet Explorer)
- High School Diploma or equivalent
- Flexible availability
- Ability to train and mentor
- Ability to perform specialized administrative duties required to support multiple locations
- Prior call center and accounts payable/receivable experience
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Location
2645 WORLD GATEWAY PLACE
Location
US-MI-ROMULUS