Methodist Hospitals
Methodist Hospitals

60 Methodist Hospitals Customer Service Representative Jobs Hiring Near You

CUSTOMER SERVICE REP-LINTON

Gary, IN

$16 - $21.75/hr

Provides excellent customer service.Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES ... Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and ...

CUSTOMER SERVICE REP-LINTON

Gary, IN · On-site

$16 - $21.75/hr

Provides excellent customer service. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES ... Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and ...

CUSTOMER SERVICE REP-LINTON

Gary, IN · On-site

$16 - $21.75/hr

Provides excellent customer service. PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions ... Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and ...

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Methodist Hospitals Jobs Information

What is it like to work at Methodist Hospitals?

Methodist Hospitals is a faith-based healthcare organization that prioritizes compassion, respect, and excellence in patient care, reflecting a culture that values teamwork and community involvement.

The organization's structure is designed to support interdisciplinary collaboration, with teams working together to provide comprehensive care to patients. Methodist Hospitals operates multiple facilities, including hospitals and medical offices, offering a range of specialties and services.

Working at Methodist Hospitals may appeal to individuals who are passionate about delivering high-quality patient care, are committed to ongoing education and professional development, and value the opportunity to work in a dynamic, patient-centered environment.

What makes Methodist Hospitals an attractive place to work?

Methodist Hospitals is a reputable healthcare organization with a long history of providing high-quality patient care and community service. The organization offers a collaborative work environment that values teamwork, innovation, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Methodist Hospitals, individuals can contribute to the organization's mission of improving the health and well-being of the communities it serves, while also advancing their own careers and personal goals.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Methodist Hospitals?

Infographic showing various Customer Service Representative job openings at Methodist Hospitals in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

$16 - $21.75/hr

Full-time

Posted 23 days ago


Job description

OverviewUnder general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service.ResponsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)
  • Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies.
  • Assists patients with check-in and check-out process and prepares medical records for physician visit.
  • Directs telephone calls and messages to appropriate persons, provides customer service as needed.
  • Initiates scheduling process for diagnostic tests and referrals.
  • Verifies financial information and insurance coverages.
  • Verifies scheduled appointments and follows up on missed appointments per protocol.
  • Qualifications

    JOB SPECIFICATIONS(Minimum Requirements)KNOWLEDGE, SKILLS, AND ABILITIES

    • Certification as a Physician Office Business Administrator is desirable.
    • Ability to apply medical terminology as it relates to patient visit and future appointments.
    • Good computer skills and the ability to operate basic office equipment.
    • Demonstrated good analytical skills.
    • Demonstrated positive attitude, professional courtesy and compassionate customer service to patience.
    • Excellent communication and interpersonal skills.
    • Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation.
    • Ability to work independently and in a team environment, and to multi-task.

    EDUCATION

    • High School Diploma/GED Equivalent Required
    • Customer service, reception, filling or billing experience in a physician's office or hospital.
    • 2 Healthcare/Medical - Physician's Office Preferred

    STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

    Employment Type: FULL_TIME

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    About Methodist Hospitals

    Sourced by ZipRecruiter

    Methodist Hospitals is a reputable institution in the healthcare and medical industry with its base in Gary, Indiana, United States. A trusted name in comprehensive medical services, the organization is primarily known for its robust offering in the fields of emergency and acute medical care, tracking back its foundational roots to the year 1923. Catholic nun Sister Gesuina set up the hospital with the sole mission of providing affordable healthcare services to the residents of Gary. Today, their mission stays true to promoting health, healing, and well-being in the communities they serve, encompassing a diverse representation of races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

    Industry

    Health care and social assistance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Gary, IN, US

    Year founded

    1923

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