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60 Mers Jobs Hiring Near You

MERS Goodwill

Retail Donation Attendant

Saint Peters, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our St Peters Store - Harvester team! The ideal ...

MERS Goodwill

Retail Processor

MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our OFallon MO Store - Hwy K team! The ideal candidate will ...

MERS Goodwill

Retail Donation Attendant

Kansas City, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Liberty Store - N Cedar team! The ideal ...

MERS Goodwill

Retail Processor

Manhattan, KS · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Manhattan Store - Poyntz team! The ideal candidate will ...

MERS Goodwill

Retail Processor

Saint Peters, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our St Peters Store - Mid Rivers team! The ideal candidate ...

MERS Goodwill

Retail Cashier

Cape Girardeau, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Cashier to join our Cape Girardeau Store - Silver Springs team! The ideal ...

MERS Goodwill

Retail Processor

Kansas City, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Waldo Store - Wornall team! The ideal candidate will ...

MERS Goodwill

Retail Processor

Saint Charles, MO

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our St Charles Store - Clay team! The ideal candidate will ...

MERS Goodwill

Retail Processor

Blue Springs, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Blue Springs Store - MO-7 team! The ideal candidate will ...

MERS Goodwill

Retail Processor

Wentzville, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Wentzville Store team! The ideal candidate will support ...

MERS Goodwill

Retail Processor

Blue Springs, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Bonner Springs Store - 129th team! The ideal candidate ...

MERS Goodwill

Retail Processor

Saint Joseph, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our St Joseph Store - Faraon team! The ideal candidate will ...

MERS Goodwill

Retail Processor

O Fallon, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our OFallon MO Store - Hwy K team! The ideal candidate will ...

MERS Goodwill

Retail Processor

Bonner Springs, KS · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Bonner Springs Store - 129th team! The ideal candidate ...

MERS Goodwill

Retail Cashier

Kansas City, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Cashier to join our Kansas City Store - E 63rd team! The ideal candidate will ...

MERS Goodwill

Retail Cashier

Kansas City, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Cashier to join our Kansas City Store - E 63rd team! The ideal candidate will ...

MERS Goodwill

Retail Processor

Overland Park, KS

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Overland Park Store - 135th team! The ideal candidate ...

MERS Goodwill

Retail Donation Attendant

Topeka, KS · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Donation Attendant to join our Topeka Store - 21st team! The ideal candidate ...

MERS Goodwill

Retail Processor

Columbia, MO · On-site

$15.50/hr

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our Columbia Store - Grindstone team! The ideal candidate ...

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Showing results 21-40

All JobsMers Jobs

Customer Experience (CX) Coordinator (Marketing/Communications)

MERS

Lansing, MI • On-site

$18.25 - $23.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Experience Coordinator (CX Coordinator)
Strategic & External Affairs | MERS of Michigan
Lansing, MI (Hybrid Position, Tuesdays and Wednesdays in office required in Lansing, MI)
Shape the Customer Experience That Matters
At MERS, we don't just provide retirement services, we create meaningful, seamless experiences that help people confidently plan for their future.
We're looking for a Customer Experience Coordinator who is passionate about communication, education, and continuous improvement. In this role, you'll turn complex retirement concepts into clear, engaging content while helping shape the strategies that connect MERS with employers and participants.
If you're energized by simplifying complicated topics and designing thoughtful experiences based on data-this is your opportunity to make a real impact.
What You'll Do
Drive Education & Engagement
  • Help design and implement education strategies that support employers managing the retirement benefits they offer to their employees
  • Create and refine clear, engaging content (presentations, emails, publications, and more)
  • Maintain and enhance digital resources, including website content and SEO efforts
Power Strategic Outreach
  • Develop and execute outreach plans aligned to organizational goals
  • Create compelling communications, including newsletters, brochures, and campaigns
  • Partner with internal teams and vendors to deliver impactful initiatives
  • Train frontline staff on messaging, tools, and customer engagement strategies
Enhance the Customer Experience
  • Support customer journey mapping and identify opportunities for improvement
  • Collaborate across teams to analyze feedback and solve customer challenges
  • Contribute to projects that elevate the overall customer experience
Collaborate & Contribute
  • Partner closely with the Customer Strategies team and cross-functional stakeholders.
  • Keep leadership informed on progress, initiatives, and results
  • Support special projects and organizational priorities as needed
Who You'll Support
This role will focus on employers-ensuring targeted, meaningful communication for the assigned audience.
What You Bring
Required Qualifications
  • Bachelor's degree in communications, marketing, or related field
  • At least 2 years of relevant experience (communications, marketing, or education-focused roles)
Preferred Experience
  • Background in financial wellness or retirement-related communications
  • Experience translating complex information into clear messaging
Key Skills & Strengths
  • Strong writing and content development skills
  • Ability to analyze and synthesize complex concepts
  • Project coordination and planning capabilities
  • Comfort leading trainings and collaborating across teams
  • Adaptability in a fast-paced, evolving environment
Why Join MERS?
  • Be part of a mission-driven organization serving Michigan communities
  • Influence meaningful customer experiences across the organization
  • Collaborate with engaged, cross-functional teams
  • Grow your skills in strategy, communications, and customer experience

Apply Today
Help us create impactful experiences that make a difference in people's financial futures.
#CustomerExperience #CX #CustomerEngagement #ExperienceMatters #VoiceOfTheCustomer #CXStrategy #CXInsights #OutreachStrategy #CommunicationsStrategy #CustomerCentric#RetirementEducation #FinancialWellness #PublicPensions
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply