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Massey Services
Massey Services

60 Massey Services Customer Service Jobs Hiring Near You

Massey Services

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Service Manager in Training

Austin, TX · On-site

... Services to over 850,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Alabama, Tennessee and Oklahoma. Massey Services ...

Massey Services

Be Seen First

Service Manager in Training

Austin, TX · On-site

... Services to over 850,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Alabama, Tennessee and Oklahoma. Massey Services ...

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Massey Services Jobs Information

What is it like to work at Massey Services?

Massey Services is a family-owned company that values a culture of integrity, customer satisfaction, and community involvement, emphasizing a commitment to excellence in its operations.

As a pest control and lawn care services provider, Massey Services operates with a team-based structure, offering a supportive work environment where employees can develop their skills and contribute to the company's mission of protecting people, pets, and properties from pests and diseases.

Working at Massey Services may appeal to individuals who value a stable work environment, opportunities for career growth, and a sense of purpose in providing essential services to communities, with the company offering competitive compensation and benefits packages to its employees.

What makes Massey Services an attractive place to work?

Massey Services is a leading pest control and lawn care company with a long history of providing quality services to residential and commercial customers. The company offers a stable work environment with opportunities for advancement, as well as a culture that values teamwork, innovation, and customer satisfaction. By joining Massey Services, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact in their communities, while also developing their skills and advancing their careers.

Do workers at Massey Services get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Massey Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

At Massey Services, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Massey Services affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Massey Services?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Massey Services worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Massey Services workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Massey Services workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Massey Services?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Massey Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Massey Services spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
41% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Massey Services?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Massey Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Massey Services feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
37% of people say they’re not treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Massey Services get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Massey Services?

Most people feel stressed here.
87% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Massey Services enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Massey Services recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Massey Services?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Massey Services?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Massey Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Massey Services is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular job types at Massey Services?

    What are the most popular jobs at Massey Services?

    What are the most popular categories at Massey Services?

    Infographic showing various Customer Service job openings at Massey Services in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Specialist

    Massey Services, Inc.

    Suwanee, GA • On-site

    $18/hr

    Full-time

    Medical, Dental, Retirement, PTO

    Re-posted 21 days ago

    Massey Services rating

    6.1

    Company rating: 6.1 out of 10

    Based on 33 frontline employees who took The Breakroom Quiz

    26th of 35 rated pest control companies

    Job description

    Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

    Compensation - $16 - $18 per hour

    We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
    Please email your resume TODAY!!


    Job responsibilities
    Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.


    Requirements:
    High School Diploma or GED at a minimum
    Previous experience with customer service on the phone
    Strong problem solving skills
    Excellent computer, typing, and 10-key skills
    Time management talent and a sense of urgency
    Background checks will be completed on all candidates considered for hire.

    Massey Services is an Equal Opportunity Employer and Drug Free Workplace

    What Massey Services employees say

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