Recall-Repair-Specialist
$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...

$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Omaha, NE · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Omaha, NE · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Portland, OR · On-site
$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Portland, OR · On-site
$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Portland, OR · On-site
$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Portland, OR · On-site
$20.75 - $26.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Omaha, NE · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Omaha, NE · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Kansas City, MO · On-site
$18 - $23/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Kansas City, MO · On-site
$18 - $23/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Louisville, KY · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Louisville, KY · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Hattiesburg, MS · On-site
$16.25 - $21/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Hattiesburg, MS · On-site
$16.25 - $21/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Dothan, AL · On-site
$17.75 - $22.75/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Dothan, AL · On-site
$17.75 - $22.75/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Louisville, KY · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Louisville, KY · On-site
$18.75 - $24/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Pittsburgh, PA · On-site
$19 - $24.25/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Pittsburgh, PA · On-site
$19 - $24.25/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Hartford, CT · On-site
$25 - $28/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Hartford, CT · On-site
$25 - $28/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Toledo, OH · On-site
$19.25 - $24.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Toledo, OH · On-site
$19.25 - $24.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Dothan, AL · On-site
$17.75 - $22.75/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Dothan, AL · On-site
$17.75 - $22.75/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Springfield, MO · On-site
$18.25 - $23.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Springfield, MO · On-site
$18.25 - $23.50/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Toledo, OH · On-site
$25 - $28/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Toledo, OH · On-site
$25 - $28/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Pittsburgh, PA · On-site
$19 - $24.25/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Pittsburgh, PA · On-site
$19 - $24.25/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Hartford, CT · On-site
$19.75 - $25.25/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Hartford, CT · On-site
$19.75 - $25.25/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Spokane, WA · On-site
$25 - $28/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Spokane, WA · On-site
$25 - $28/hr
What sets MarketSource apart? Our people and the culture we've built together. We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your ...
Do workers at MarketSource get paid breaks?
Does MarketSource pay people when they’re sick?
At MarketSource, are sick days and vacation days separate paid time off?
Do part-time workers get paid time off at MarketSource?
Is the health insurance from MarketSource affordable enough for their workers?
Do people get paid time off at MarketSource?
How far ahead of time do people find out their work schedule?
Do workers at MarketSource worry about hours?
Do MarketSource workers get to choose the shifts they work?
How easy is it for MarketSource workers to change shifts?
How easy is it to get time off at MarketSource?
Do MarketSource managers change schedules at the last minute?
Do jobs at MarketSource spill into time workers aren’t paid for?
How easy is it to take sick days at MarketSource?
Is a MarketSource job good for students?
Is working at MarketSource good if you’re a parent or caregiver?
Do people at MarketSource feel treated with respect by their managers?
Do people at MarketSource get to take their breaks without interruption?
Is it stressful to work at MarketSource?
Do people at MarketSource enjoy their jobs?
Do people at MarketSource recommend working with their team?
Do people get enough training when they start at MarketSource?
Do people get support to advance at MarketSource?
Do people think MarketSource’s headquarters understands what’s happening where they work?
Do workers feel well informed about how MarketSource is doing?

$20.75 - $26.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
6.2
Based on 59 frontline employees who took The Breakroom Quiz
34th of 72 rated call and contact centers
About the Role
Do you enjoy working as a self-starter, staying active, driving throughout the day, and connecting with people face to face?
If so, this role is for you!
As a Recall Repair Specialist, you'll be a friendly face helping vehicle owners act on important safety repairs. You'll travel within your assigned area, most of your day on the road, visit customer's latest registered address, educate them to understand the open recalls, and gain approval for you to facilitate a repair onsite.
This role is heavily focused on customer interaction, where building trust and confidently guiding conversations is key to success.
In addition to outreach, you will perform intermediate level approved repairs. Specific training is provided: however, light mechanical and tool knowledge is recommended.
ResponsibilitiesWhat You'll Get to Do
Get out in the field and connect with vehicle owners face-to-face
Help people understand why recall repairs matter, and why they shouldn't wait
Obtain customer authorization and explain the repair process clearly
Perform mobile recall repairs based on manufacturer guidelines and training
Answer questions, ease concerns, and confidently handle objections
Document completed repairs, parts usage, and outcomes in internal systems
Work independently while hitting goals and making a visible impact
What You Need
Required
High School Diploma (or equivalent)
Valid driver's license + reliable transportation
1-3+ years of customer service/sales experience
Light mechanical/and or tool knowledge
Ability to complete and maintain required certifications for mobile repairs
Comfortable working independently
Ability to work Saturday and occasional travel
Strong communication, customer service, and follow-up skills
Physical ability to get in and out of vehicle, ascend and descend stairs, work in outdoor weather conditions, and move objects weighing up to twenty pounds.
Preferred Qualifications
Automotive technician background
Bilingual (English/Spanish)
Who We Are
At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource.
Learn more about our team at https://www.marketsource.com/who-we-are/people-of-marketsource/
Additional Information MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:Get the full story on Breakroom
Sourced by ZipRecruiter
MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.
Marketing
10,000+ Employees
Alpharetta, GA, US
1974