Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and ...
60 Lumos Jobs Hiring Near You
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and ...
Lumos is looking for a full-time Manager - OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Lumos is looking for a full-time Manager - OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Manager - OSP Construction
Greenville, SC · On-site
Lumos is looking for a full-time Manager - OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Manager - OSP Construction
Greenville, SC · On-site
Lumos is looking for a full-time Manager - OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Lumos is looking for a full-time OSP Construction Supervisor ! In this role, you will directly manage the construction, installation of OSP network fiber facilities (poles, aerial, buried, and ...
Lumos is looking for a full-time OSP Construction Supervisor ! In this role, you will directly manage the construction, installation of OSP network fiber facilities (poles, aerial, buried, and ...
OSP Construction Project Engineer
San Antonio, TX · On-site
$62K - $79K/yr
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a ...
OSP Construction Project Engineer
San Antonio, TX · On-site
$62K - $79K/yr
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a ...
Manager - OSP Construction
Augusta, GA · On-site
Lumos is looking for a full-time Manager - OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Manager - OSP Construction
Augusta, GA · On-site
Lumos is looking for a full-time Manager - OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Enterprise Solutions Engineer
San Francisco, CA · On-site
$185K - $250K/yr
Lumos is the industry's first Autonomous Identity Platform -- software that doesn't just surface access risk, but acts on it. We started with a self-service AppStore and grew into the critical ...
Enterprise Solutions Engineer
San Francisco, CA · On-site
$185K - $250K/yr
Lumos is the industry's first Autonomous Identity Platform -- software that doesn't just surface access risk, but acts on it. We started with a self-service AppStore and grew into the critical ...
IT Jr. Engineer - Support Technician
Daleville, VA · On-site
$19.25 - $26.50/hr
Lumos is now hiring a full-time IT Jr. Engineer - Support Technician who will be the go-to problem solver for our teams across all locations. In this dynamic role, you'll provide both hands-on and ...
IT Jr. Engineer - Support Technician
Daleville, VA · On-site
$19.25 - $26.50/hr
Lumos is now hiring a full-time IT Jr. Engineer - Support Technician who will be the go-to problem solver for our teams across all locations. In this dynamic role, you'll provide both hands-on and ...
Lumos is looking for a full-time Supervisor - Service Operations ! If you're experienced as a leader in telecom service operations who's excited for a fast-paced experience, ready to help us grow ...
Lumos is looking for a full-time Supervisor - Service Operations ! If you're experienced as a leader in telecom service operations who's excited for a fast-paced experience, ready to help us grow ...
Lumos is looking for a full-time Supervisor - Service Operations ! If you're experienced as a leader in telecom service operations who's excited for a fast-paced experience, ready to help us grow ...
Lumos is looking for a full-time Supervisor - Service Operations ! If you're experienced as a leader in telecom service operations who's excited for a fast-paced experience, ready to help us grow ...
Account Executive - MDU
OR · On-site +1
Lumos is looking for a full-time Account Executive ! In this role, you'll lead strategic growth efforts across our multi-dwelling unit (MDU) and homeowners' association (HOA) communities, building ...
Account Executive - MDU
OR · On-site +1
Lumos is looking for a full-time Account Executive ! In this role, you'll lead strategic growth efforts across our multi-dwelling unit (MDU) and homeowners' association (HOA) communities, building ...
Manager - OSP Construction
Augusta, GA · On-site
Lumos is looking for a full-time Manager - OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Manager - OSP Construction
Augusta, GA · On-site
Lumos is looking for a full-time Manager - OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
IT Jr. Engineer - Support Technician
Daleville, VA · On-site
$19.25 - $26.50/hr
Lumos is now hiring a full-time IT Jr. Engineer - Support Technician who will be the go-to problem solver for our teams across all locations. In this dynamic role, you'll provide both hands-on and ...
IT Jr. Engineer - Support Technician
Daleville, VA · On-site
$19.25 - $26.50/hr
Lumos is now hiring a full-time IT Jr. Engineer - Support Technician who will be the go-to problem solver for our teams across all locations. In this dynamic role, you'll provide both hands-on and ...
$66K - $84K/yr
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a ...
$66K - $84K/yr
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a ...
Manager - OSP Construction
Beaumont, TX · On-site
Lumos is looking for a full-time Manager - OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
Manager - OSP Construction
Beaumont, TX · On-site
Lumos is looking for a full-time Manager - OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who's excited for a fast-paced experience, ready to help us ...
OSP Construction Project Engineer
Beaumont, TX · On-site
$66K - $84K/yr
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a ...
OSP Construction Project Engineer
Beaumont, TX · On-site
$66K - $84K/yr
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a ...
OSP Project Coordinator
Concord, NC · On-site +1
Lumos is looking for a full-time OSP Project Coordinator ! If you have experience as a Project Coordinator - particularly in construction environments - who's excited for a fast-paced experience ...
OSP Project Coordinator
Concord, NC · On-site +1
Lumos is looking for a full-time OSP Project Coordinator ! If you have experience as a Project Coordinator - particularly in construction environments - who's excited for a fast-paced experience ...
Lumos is now hiring a highly skilled and motivated IT Engineer - Infrastructure Network who will provide technology vision and hands-on leadership in the implementation, management, and optimization ...
Lumos is now hiring a highly skilled and motivated IT Engineer - Infrastructure Network who will provide technology vision and hands-on leadership in the implementation, management, and optimization ...
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and ...
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and ...
Network Support Specialist
OR · On-site +1
Lumos is looking for a full-time Network Support Specialist I ! Our Network Support Specialists are the first line of technical support-playing a key role in delivering fast, reliable solutions to ...
Network Support Specialist
OR · On-site +1
Lumos is looking for a full-time Network Support Specialist I ! Our Network Support Specialists are the first line of technical support-playing a key role in delivering fast, reliable solutions to ...
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Service Operations Specialist
Fuquay Varina, NC • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Key responsibilities
Install, test, and maintain fiber services and equipment in homes and businesses.
Support troubleshooting, testing, and repairing network equipment such as GPON/PON, routers, switches, DSL equipment, and fiber circuits.
Assist with installing cross-connects at fiber cabinets and support network upgrades and equipment installation projects.
Job description
Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you'll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you'll play a key role in ensuring seamless connectivity.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
What You'll Bring:
What Makes You a Great Fit:
Physical Requirements:
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Applicant Eligibility Notice:Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
- Performs preventive maintenance on equipment at RSB CO, Remote, DLC, and COLO sites.
- Conducts advanced OTDR traces & fiber characterization.
- Installs and troubleshoots basic voice, data, video services, & CPE (Residential Gateways, Routers, etc.).
- Manages data entry tasks, including updating trouble tickets, orders, timesheets, etc.
- Serves as a SME in operating, maintaining, troubleshooting, and repairing RSB CO, Remote, DLC, and COLO equipment.
- Supports RSB engineering projects, including the installation of GPON cards, turning up new Access Gear & Splitters, upgrading ONTs, and working on equipment upgrades.
- Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware issues related to RSB CO, Remote, DLC, and COLO equipment.
What You'll Bring:
- Strong verbal and written communication skills.
- Experience interacting directly with customers to troubleshoot.
- Safe driving record.
- Experience using MS Office Suite.
- Proficient in network cabling, basic electrical systems, basic telephony, and grounding/bonding (ANSI/EIA/TIA-607).
- Experience maintaining power equipment, including rectifiers, batteries, and generators.
- Ability to read & understand cross-connects for fiber LCC cabinets & splitters.
- Extensive experience with advanced GPON and fiber-based services & equipment.
- Working knowledge of voice services (SIP), video services, LAN/WAN service & hardware.
- Proficient in IP subnetting.
- Supports the development of Operations Service Technicians on the team.
What Makes You a Great Fit:
- 1+ year Fiber or Telecom industry experience required.
- High School Diploma or equivalent required.
- Valid, fully unencumbered Driver's License required.
- Must reside within 30 minutes' driving distance of assigned reporting location.
- Committed to continuous learning & process optimization.
Physical Requirements:
- Ability to climb utility poles (where applicable) and work at heights.
- Utilize handle extension and stepladders as required.
- Ability to work in attics, crawl spaces, and confined areas.
- Capable of lifting and transporting 50 lbs. over a distance of 50 feet.
- Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off & Paid Holidays.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life's challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
Applicant Eligibility Notice:Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.