Lorven technologies
Lorven technologies

62 Lorven Technologies Engineers Jobs Hiring Near You

Backend Engineer - Java

Phoenix, AZ · On-site

$49.25 - $63.75/hr

Identify opportunities to adopt new technologies. * Collaborate with Staff Engineers to define solution requirements and implementation approaches. * Drive high-level and detailed technical designs ...

San Jose, CA - Onsite Contract role Tech Stack: Microsoft Azure, Microsoft Dynamics, Databricks, SnapLogic, Middleware Position Overview We are seeking a highly skilled Software Development Engineer ...

Data Engineer

$117K - $140K/yr

Deep knowledge of big-data technologies, such as Hadoop and Spark * Solid programming skills in Python, Java, SQL querying, and Scala * Familiarity with advanced-analytics tools, such as Anaconda or ...

Senior Azure Java Developer

Manhattan, NY · On-site

$63 - $80.50/hr

Design, develop, and improve the digital products and technology services we provide to our clients and employees. * Apply a broad range of software engineering techniques, from analyzing user needs ...

Devops Engineer

Alpharetta, GA · On-site

$51.50 - $70.50/hr

You will work directly with the DevOps Tech Lead and Solution Architects to build, maintain, and scale our CI/CD pipelines. Your mission is to eliminate manual toil through Infrastructure as Code ...

Blockchain Engineer

Manhattan, NY · On-site

$88K - $119K/yr

Strong command of the Web3 technology stack - from smart contract development to on-chain/off-chain integration patterns and blockchain node interaction * Backend Engineering Fundamentals: Solid ...

Data Engineer - Snowflake

Fort Mill, SC · On-site

$100K - $120K/yr

Fort Mill, SC Duration : Long term * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. * Strong experience in software/data engineering experience ...

Showing results 21-40

Technical Lead NICE CXONE - Remote - Contract - Lorven Technologies Inc.

Lorven Technologies

Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position: Technical Lead NICE CXONE
Location: Remote
Duration: Contract
Job Description:
  • Bachelor's degree in Computer science or equivalent, with minimum 12+ Years of relevant experience
  • Must Have NICE InContact and/or NICE CXone: 5 years (Required)
  • Must Have scripting in NICE CXOne Studio: 3 years (Required)
  • Must Have Restful Webservices / API: 5 years (Preferred)
  • Should have Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]
  • NICE CXONE InContact Contact Center Engineer - Looking for lead developer who working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions.
  • Confident in a client facing role and possess the ability to manage multiple stakeholders.
  • Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.
  • Build Call flow designs, Chat and integration to backend systems using application program interfaces (API).
  • Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions.
  • Skills based routing design and implementation for voice, chat, email, and SMS contact center technology
  • Works with the Architecture team to design, develop, and deploy APIs, consume APIs.
  • Understand business requirements with the ability to translate to technical requirements
  • Prepare design documents based on business requirements for the application development
  • Experience with cloud-based SaaS/PaaS/IaaS providers and working with virtualized systems, including application servers, databases, and networking infrastructure.
  • Coordinate issue communication and resolution with multiple other tech teams in the event of a problem.
  • Review support tickets with agency leadership and oversee any support questions from other team members that might be working on one of those agencies' tickets.
  • Act as a SME accessible by other team members to discuss and work through possible ways to achieve or a design a requested IVR enhancement.

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About Lorven technologies

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Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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