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Lego Group
Lego Group

60 Lego Group Customer Service Representative Jobs Hiring Near You

LEGO

Social Responsibility, Student Worker

Boston, MA · On-site

$41.70/hr

Collect, run, and analyze data related to CSR programs, ensuring accurate and timely reporting ... The LEGO Group carefully considers a wide range of compensation factors, including but not limited ...

Lego

Customer Service Representative

Tempe, AZ · On-site

$43K/yr

As a Customer Service Representative, you'll be responding to LEGO fans from all corners of the ... The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to ...

Lego

$15.25 - $17/hr

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are ... on customer service and maximizing profitable sales * Ensure that all fixtures are always ...

Lego

Team Leader (Part Time)

Mcallen, TX · On-site

$20.11 - $21.51/hr

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are ... on customer service and maximizing profitable sales * Ensure that all fixtures are always ...

Lego

Retail Part Time Shift Lead

Portland, OR · On-site

$23.50 - $26.70/hr

... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ... The LEGO Group carefully considers a wide range of compensation factors, including but not limited ...

Lego

Team Leader

Schaumburg, IL · Hybrid

$22.10 - $25.30/hr

... of customer service, product knowledge and sales. Experience the pride, dedication, and shared ... The LEGO Group carefully considers a wide range of compensation factors, including but not limited ...

New

Lego

Full-Time Team Leader

Salt Lake City, UT · Hybrid

$22.10 - $25.30/hr

... our high standards of customer service, product knowledge and sales. Experience the pride ... The LEGO Group carefully considers a wide range of compensation factors, including but not limited ...

Lego

$12.25 - $13.50/hr

... focus on customer service and maximizing profitable sales Ensure that all fixtures are always ... The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are ...

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Lego Group Jobs Information

What is it like to work at Lego Group?

The Lego Group is known for its family-friendly and creative work environment, which reflects its values of innovation, imagination, and community involvement. The company has a flat organizational structure, allowing employees to work closely with colleagues from various departments and levels, and its headquarters in Billund, Denmark, features an on-site playground and a 'Lego House' visitor center. Working at the Lego Group may appeal to individuals who value creativity, teamwork, and a sense of contributing to a company that inspires children's learning and development through play.

What makes Lego Group an attractive place to work?

The Lego Group is a well-established and reputable company in the toy industry, known for its commitment to creativity, quality, and sustainability. As an employer, the company offers a dynamic work environment that fosters innovation, collaboration, and a sense of community, with opportunities for employees to contribute to the development of new products and ideas. Working at the Lego Group can provide a platform for professional growth and development, with access to training and development programs, as well as opportunities to make a meaningful impact on the company's mission to inspire children's creativity and imagination.

Do workers at LEGO Group get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Does LEGO Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

At LEGO Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
71% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and June 2026.

Are part-time workers able to get health insurance from LEGO Group?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at LEGO Group?

Only some people who work part-time get paid time off.
54% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from LEGO Group affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at LEGO Group?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 31% of people with changing schedules find out their shifts one week or less ahead of time.
  • 52% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at LEGO Group worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

Do LEGO Group workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for LEGO Group workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at LEGO Group?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do LEGO Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at LEGO Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at LEGO Group?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a LEGO Group job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at LEGO Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at LEGO Group get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at LEGO Group?

Some people feel stressed here.
47% of people say they often feel stressed at work.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at LEGO Group enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at LEGO Group recommend working with their team?

Most people recommend working with their team.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at LEGO Group?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at LEGO Group?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think LEGO Group’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how LEGO Group is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Lego Group?

What are the most popular categories at Lego Group?

Infographic showing various Customer Service Representative job openings at Lego Group in the United States as of August 2026, with employment types broken down into 46% Full Time, 53% Part Time, and 1% Nights. Highlights an 78% Physical, and 22% Hybrid job distribution.

Customer Service Representative - Brazilian Portuguese

Lego

Tempe, AZ • On-site

$46K/yr

Full-time

PTO

Re-posted 26 days ago

LEGO Group rating

7.8

Company rating: 7.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

50th of 740 rated retailers

Job description

Job Description
Just imagine joining a team that speaks a world of different languages. Now experience it for real.
As a member of our seasonal Customer Service team, you'll be at the heart of the action, helping us support our fans during our busiest season.
That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise.
Are you ready to inspire the builders of tomorrow?
If you love creativity, problem-solving, helping others, and building connections, we encourage you to apply.
About the Role:
This role is for our new North American contact center based in Tempe, AZ. Successful candidates will be supplied with equipment for hybrid working.
Training will be held in person in our brand-new building in The Beam on Farmer in Tempe. This classroom-based training will take 5 weeks.
This is a fixed term contract until 29th January 2027.
As a Customer Service Representative, you'll be responding to LEGO fans from all corners of the world during our peak season.
We offer a starting salary of $46,450 per annum plus fantastic benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with an up to 5 week induction followed by on-the job support.
We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Representatives the flexibility to work from home two days per week and from the office for a minimum of three each week, after training.
Our team tackles millions of queries each year, covering everything from building tips to troubleshooting and hunting down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable!
Where you'll spend your time:
  • You will spend the first four weeks getting to know your new colleagues, learning about the bricks and settling into the LEGO culture during your induction training. The time of these training programs will be 9:00am to 5:00pm MST Monday through Friday; but are subject to change.
  • We are currently hiring for multiple shifts with flexible, scheduled, start times (even at the half hour), ranging from 8:00am to 12:00pm.
  • Full-time employees work 5 days a week, with a maximum of four weekend days scheduled in a four-week period, based on volume. This will go into effect once you have completed the 5-week training program and are ready to work independently.

Why you're the perfect match
If you can keep cool when LEGO mini figures are losing their heads, then we want you on our team! You'll bring energy, compassion, and fluency in English and Brazilian Portuguese.
What you'll be doing
  • Respond to consumers in both English and Brazilian Portuguese - spoken and written.
  • Engage with consumers via phone and email. Handling a range of topics from order status and account issues to digital experiences and product quality queries.
  • Build strong and lasting relationships with consumers in a fun and engaging manner.
  • Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests.
  • Adapt to a variety of shifts to ensure we provide an exceptional service.

Ready to Build Something Amazing?
If you're excited to create magical moments for fans everywhere, don't wait! Apply now!
#CSE1Tempe
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What's in it for you?
Here are some of what to expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace - You'll find this at the top of this advert and when you join the team, we'll confirm this with you.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.

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