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Kohl's

120 Kohls Customer Service Manager Jobs Hiring Near You

Ethos

Customer Service Manager

Cedar Falls, IA · On-site

Customer Service Manager The Customer Service Manager is responsible for overseeing the Customer Service department, leading a team to grow load count while ensuring the company delivers the highest ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$114K - $141K/yr

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Blank Label

Customer Service Manager

Boston, MA

The Role Blank Label is looking for Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. The role will include both client ...

Exos

Customer Service Manager

Minneapolis, MN · On-site

$20 - $26/hr

The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...

Vestis

Customer Service Manager

Meridian, ID · On-site

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

safariland

Customer Service Manager

Casper, WY

Manage all customer service functions to ensure assigned customers are provided a world class, compelling customer care experience. RESPONSIBILITIES * Plan, assign, and review the work of associates ...

EcoShield

Customer Service Manager

Omaha, NE

$55K - $65K/yr

13336 Industrial Road Suite 108 Omaha, Nebraska 68137 Customer Service Manager Position Summary The Customer Service Manager is responsible for leading the daily operations of the Customer Service ...

New

Wendy's

Customer Service Manager

Cedar City, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Elko, NV · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

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Kohl's Jobs Information

Do workers at Kohl's get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and September 2026.

Does Kohl's pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and September 2026.

At Kohl's, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between March 2026 and September 2026.

Are part-time workers able to get health insurance from Kohl's?

Only some people who work part-time can get health insurance.
61% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 173 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Kohl's?

Most people who work part-time don’t get paid time off.
79% of people who work part-time say they don’t get paid time off
Based on data from 195 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Kohl's affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get paid time off at Kohl's?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 123 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 32% of people with changing schedules find out their shifts one week or less ahead of time.
  • 54% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 106 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Kohl's worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Kohl's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it for Kohl's workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Kohl's?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Kohl's managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 104 people who took the Breakroom Quiz between March 2026 and September 2026.

Do jobs at Kohl's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 98 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Kohl's?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 107 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a Kohl's job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 100 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at Kohl's good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Kohl's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 107 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Kohl's get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at Kohl's?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Kohl's enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 99 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Kohl's recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at Kohl's?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 119 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get support to advance at Kohl's?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think Kohl's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 107 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how Kohl's is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 108 people who took the Breakroom Quiz between March 2026 and September 2026.

What other companies are hiring for Customer Service Manager jobs?

What are the most popular jobs at Kohls?

What are the most popular categories at Kohls?

Infographic showing various Customer Service Manager job openings at Kohls in the United States as of August 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 100% Physical job distribution.

Customer Service Manager

All Ways Caring HomeCare

Perry, GA • On-site

$18.10/hr

Full-time

Retirement

Re-posted 28 days ago

Job description

Overview

Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

Responsibilities

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

Qualifications

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills