ZipRecruiter

Log In

Kaiser Permanente
Kaiser Permanente

60 Kaiser Permanente Insurance Jobs Hiring Near You

Kaiser Permanente

Service Rep-Ambulatory Svcs

Cudahy, CA · On-site

... insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies. * Provides patient information to ...

New

Kaiser Permanente

Service Rep-Ambulatory Svcs

Cudahy, CA · On-site

$29.72 - $32.92/hr

... insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies. * Provides patient information to ...

New

Kaiser Permanente

Svc Rep- Ambulatory Svc

Riverside, CA · On-site

$26.91 - $29.68/hr

... insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies. * Provides patient information to ...

previous pagenext page

Showing results 21-40

All JobsKaiser Permanente Insurance Jobs

Kaiser Permanente Jobs Information

What is it like to work at Kaiser Permanente?

Kaiser Permanente is a healthcare organization that prioritizes a culture of compassion, collaboration, and innovation, emphasizing the importance of teamwork and patient-centered care. The company's work environment is designed to support the well-being of both patients and employees, with features such as on-site fitness centers, mental health resources, and flexible work arrangements. Working at Kaiser Permanente may appeal to candidates who are passionate about delivering high-quality, patient-focused care and are interested in a dynamic, mission-driven organization that values employee growth and development.

What makes Kaiser Permanente an attractive place to work?

Kaiser Permanente is a leading integrated healthcare organization known for its commitment to delivering high-quality, patient-centered care and advancing the field of healthcare through innovation and research. The company offers a dynamic work environment that values collaboration, diversity, and professional growth, with opportunities for employees to contribute to groundbreaking projects and initiatives. By joining Kaiser Permanente, individuals can pursue a career that combines their passion for healthcare with opportunities for personal and professional development, making a meaningful impact in the lives of patients and communities.

Do workers at Kaiser Permanente get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 92 people who took the Breakroom Quiz between March 2026 and September 2026.

Does Kaiser Permanente pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 111 people who took the Breakroom Quiz between March 2026 and September 2026.

At Kaiser Permanente, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 104 people who took the Breakroom Quiz between March 2026 and September 2026.

Are part-time workers able to get health insurance from Kaiser Permanente?

Most people who work part-time can get health insurance.
88% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Kaiser Permanente?

Most people who work part-time get paid time off.
81% of people who work part-time say they get paid time off
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Kaiser Permanente affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 105 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get paid time off at Kaiser Permanente?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 114 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 53% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 94 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers at Kaiser Permanente worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 121 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Kaiser Permanente workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Kaiser Permanente workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 78 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to get time off at Kaiser Permanente?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Kaiser Permanente managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and September 2026.

Do jobs at Kaiser Permanente spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 117 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at Kaiser Permanente?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 110 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a Kaiser Permanente job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Kaiser Permanente good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Kaiser Permanente feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 97 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Kaiser Permanente get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 101 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at Kaiser Permanente?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 108 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Kaiser Permanente enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Kaiser Permanente recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 116 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at Kaiser Permanente?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 109 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get support to advance at Kaiser Permanente?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 102 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think Kaiser Permanente’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 100 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how Kaiser Permanente is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 98 people who took the Breakroom Quiz between March 2026 and September 2026.

What are the most popular job types at Kaiser Permanente?

    What are the most popular jobs at Kaiser Permanente?

    What are the most popular categories at Kaiser Permanente?

    Infographic showing various Insurance job openings at Kaiser Permanente in the United States as of August 2026, with employment types broken down into 8% As Needed, 74% Full Time, and 18% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

    Service Representative - Ambulatory Services

    Kaiser Permanente

    Oxnard, CA • On-site

    Other

    Posted 20 days ago

    Kaiser Permanente rating

    8.2

    Company rating: 8.2 out of 10

    Based on 927 frontline employees who took The Breakroom Quiz

    55th of 898 rated healthcare providers

    Job description

    Job Summary:
    Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Establishes and builds rapport and cooperative relationships with the public/members/ staff. Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting. Essential Responsibilities:
    • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

      • Customer Service (Greeting, navigating, instructing/educating)
        • Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
        • Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.
        • Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
        • Provides patient information to family members, following established patient confidentiality guidelines.
        • Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.
        • Demonstrates flexibility when addressing various member issues and needs related to operations and member services.
        • Follows KP Service Standards.

          • General Job Functions:
            • Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.
            • Ensures current schedules are accurate, makes authorized changes as appropriate.
            • Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.
            • Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.
            • Answers calls and relays messages to staff.
            • Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested.
            • Provides patient instructions as appropriate.
            • Performs related clerical duties as required, such as direct booking, copying, etc.
            • Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.
            • Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.
            • May assist in orienting new employees.
            • Maintains courteous relations with patients and staff.
            • Follows Labor Management Principals.
            • May perform other duties as required.
            • Cash Handling
            • Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.
            • Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas.
            • Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.
            • Additional duties for Service Representatives in Optical Services to include:
            • Coordinates eyewear for delivery to patient.
            • Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics
            • Assists with inventory control procedures
            • Additional duties for Service Representative in Laboratory to include:
            • Explains proper specimen collection to members, rejects unsatisfactory specimens.
            • Assures all pertinent information is entered into system during accessioning.
            • Updates and maintains all necessary logs.
            • Accessions laboratory requests in Health Connect/Laboratory Information System.
            • Maintains all printers - sorts and distributes results from printer processing.
            • Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.
            Basic Qualifications:
            Experience
            • Must successfully pass basic computer literacy test and demonstrate keyboarding proficiency.
            • Must successfully pass cash handling skills test
            • Must pass Customer Service Assessment test
            Education
            • High School Diploma or GED required.
            License, Certification, Registration
            • N/A
            Additional Requirements:
            • Experience in using multi-line telephones
            • Recent experience in customer service
            • Must be able to work in a fast paced environment and meet established department performance standards and guidelines.
            • Cash handling or equivalent experience
            • Effective written and oral communication skills
            Preferred Qualifications:
            • Experience in medical office background, cashiering and or equivalent experience and medical terminology
            • Knowledge of Kaiser Permanentes computer systems
            • Demonstrates ability to deal with internal and external customers
            • Ability to prioritize and multi task.
            • For Optical Department - recent front-line service industry experience preferred
            Notes:
            • This is an on call position, days and hours may vary.
            • Will provide coverage across all locations supported by Central Reception.
            • Will work weekends

            Primary Location: California,Oxnard,Oxnard 2200 E. Gonzales Rd. Medical Offices
            Scheduled Weekly Hours: 1
            Shift: Day
            Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
            Working Hours Start: 06:00 AM
            Working Hours End: 10:30 PM
            Job Schedule: Call-in/On-Call
            Job Type: Standard
            Employee Status: Regular
            Worker Location: Onsite
            Employee Group/Union Affiliation: B01|SEIU|Local 399
            Job Level: Entry Level
            Department: Woodland Hills Med Center - Reception/Cashier-Day - 0806
            Pay Range: $29.72 - $32.92 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
            Travel: Yes, 50 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
          • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
          • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
          • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

    What Kaiser Permanente employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply