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Jonus Group

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The Jonus Group

Agency Claims Advocate

Mount Laurel, NJ · On-site

$72K - $103K/yr

The annual compensation range for this position is $72,950.00 - $103,955.00 USD for full-time employees. Responsibilities * Independently evaluate and triage claims to determine appropriate handling ...

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Infographic showing various Full Time job openings at Jonus Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Agency Claims Advocate

The Jonus Group

Mount Laurel, NJ • On-site

$72K - $103K/yr

Other

Posted 8 days ago

Job description


Claims Advocate
Job Summary
Seeking a dedicated and detail-oriented Claims Advocate to support clients through the claims process. In this role, you will be responsible for reporting, monitoring, and facilitating communication between clients and insurance carriers. The ideal candidate will ensure timely claim handling, track claim statuses, and assist with claims analysis and reporting. This position requires a proactive approach to managing claims, providing strategic advice, and delivering exceptional client service.
Compensation Package
Salary that reflects your skills, experience, and education. The annual compensation range for this position is $72,950.00 - $103,955.00 USD for full-time employees.
Responsibilities
  • Independently evaluate and triage claims to determine appropriate handling strategies and align with client risk management objectives.
  • Analyze claims data, loss trends, and exposure factors to identify patterns and provide actionable recommendations.
  • Serve as a strategic advisor to clients on claims processes, coverage interpretation, and best practices for mitigating future risks.
  • Coordinate claim resolution strategies with carriers, legal partners, and internal teams to address cost, liability, and operational impacts.
  • Lead claims review discussions with clients, presenting insights, advising on reserve challenges, and influencing claim outcomes.
  • Interpret and apply policy provisions and carrier practices to guide clients through complex or escalated claims scenarios.
  • Manage carrier relationships and advocate on behalf of clients to ensure appropriate handling, responsiveness, and equitable resolution of claims.
  • Develop and deliver claims reporting and analysis, including loss runs, KPIs, and trend summaries, tailored to support client decision-making.
  • Establish and refine claims handling procedures and workflows to improve efficiency, compliance, and overall client service delivery.
  • Provide consultative guidance to clients and internal partners on claims-related risks, process improvements, and operational impacts.
Qualifications/Requirements
Required Education & Experience
  • 1-3+ years of commercial insurance or claims-related experience.
  • Basic understanding of claims handling and coverage.
Preferred Education & Experience
  • Carrier or agency claims experience.
  • Insurance designation (e.g., CISR or similar).
Planning/Organizing/Managerial Knowledge
  • Ability to manage multiple claims and follow-ups within defined processes.
Communicating & Influencing Skills
  • Strong communication skills to obtain updates from clients and carriers and provide clear status updates.
  • Ability to explain claims processes and timelines effectively.

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About Jonus Group

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The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

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