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Johnstone Supply
Johnstone Supply

61 Johnstone Supply Customer Service Jobs Hiring Near You

Johnstone Supply LLC

Purchasing Associate

Cranford, NJ · On-site

$60K - $65K/yr

... service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our ... Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities ...

Johnstone Supply LLC

Technical Services Specialist

Columbia, SC · On-site

$24 - $32.50/hr

... service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our ... Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities

Johnstone Supply - J Team Group

Counter Sales

Raleigh, NC · On-site

$15.75 - $20.50/hr

Join Johnstone Supply and be the go-to expert our customers rely on every day! What You'll Do:Greet ... Strong customer service and communication skillsComfortable using computers and point-of-sale ...

Johnstone Supply LLC

Account Manager

Opa Locka, FL · On-site

Overview Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts ... Aligning customer needs with services available through the Johnstone Advantage (e.g., inventory ...

Johnstone Supply LLC

Driver

Lithia Springs, GA · On-site

... service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our ... Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities ...

Johnstone Supply

Material Handler I

Sarasota, FL · On-site

$15.50 - $18.75/hr

... service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our ... Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities ...

Johnstone Supply

COS Material Handler I

Doral, FL · On-site

$15.50 - $18.75/hr

... service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our ... Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities ...

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Johnstone Supply Jobs Information

What is it like to work at Johnstone Supply?

Johnstone Supply is a company that values a collaborative and supportive work environment, prioritizing teamwork and open communication among employees.

As a leading distributor of HVAC, plumbing, and waterworks products, Johnstone Supply operates with a mission to provide exceptional customer service and support to its customers and suppliers, fostering strong relationships within the industry. The company's team structure is designed to promote a sense of community, with opportunities for professional growth and development.

Working at Johnstone Supply may appeal to individuals who are passionate about the HVAC, plumbing, and waterworks industries, and who value a dynamic and supportive work environment that encourages collaboration and innovation.

What makes Johnstone Supply an attractive place to work?

Johnstone Supply is a leading distributor of plumbing, HVAC, and electrical products, with a strong reputation for providing exceptional customer service and support to its customers. The company offers a dynamic work environment that values innovation, collaboration, and teamwork, with opportunities for employees to grow professionally and develop new skills. By joining Johnstone Supply, individuals can contribute to the company's mission of delivering outstanding products and services, while also advancing their careers and making a meaningful impact in the industry.

Do workers at Johnstone Supply get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Johnstone Supply pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

At Johnstone Supply, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Johnstone Supply affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Johnstone Supply?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Johnstone Supply worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Johnstone Supply workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Johnstone Supply workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it to get time off at Johnstone Supply?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Johnstone Supply managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Johnstone Supply spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Johnstone Supply?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Johnstone Supply good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Johnstone Supply feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Johnstone Supply get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Johnstone Supply?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Johnstone Supply enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Johnstone Supply recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Johnstone Supply?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Johnstone Supply?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Johnstone Supply’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Johnstone Supply is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Johnstone Supply?
    What are the most popular jobs at Johnstone Supply?
    What are the most popular categories at Johnstone Supply?
    Infographic showing various Customer Service job openings at Johnstone Supply in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Temporary. Highlights an 99% Physical, and 1% Remote job distribution.

    Purchasing Associate

    Johnstone Supply LLC

    Cranford, NJ • On-site

    $60K - $65K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 13 days ago

    Johnstone Supply rating

    7.5

    Company rating: 7.5 out of 10

    Based on 107 frontline employees who took The Breakroom Quiz

    174th of 416 rated retail wholesalers

    Job description

    Overview
    Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.
    Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.
    Responsibilities
    Purchasing Associates supports the business through inventory planning, purchasing, and supplier coordination while delivering excellent internal and external customer service. This role ensures inventory is optimized to meet service goals, improve turns, and reduce excess stock by leveraging data and supplier performance to issue timely purchase orders. The goal is to drive solutions and success that improve customer satisfaction, maximizes customer retention and increase profitability.
    Essential Job Functions:
    • Forecast inventory needs and align purchasing to maximize service levels and inventory turns.
    • Manage material flow to ensure timely delivery and support capacity requirements, including purchases from suppliers and the Johnstone distribution centers.
    • Partner with Product Managers to build and maintain supplier relationships.
    • Resolve purchasing and inventory issues across departments, including branches and Accounts Payable.
    • Maintain ownership of assigned products and regions and build product knowledge.
    • Drive continuous improvement and cost reduction across the supply chain.
    • Collaborate within a team to achieve company and departmental goals.
    • Perform additional duties as needed to support overall business success.

    Internal Relationships: Work closely with internal teams (purchasing, warehouse/branch management, sales, and marketing teams) to ensure appropriate support and increase customer satisfaction.
    External Relationships: Customers and vendors
    Final Decision Maker: Works independently within internal process and seeks appropriate approval from Product Category Managers and/or Inventory Pricing Manager
    Qualifications
    Education, Work Experience & Specialized Skills or Knowledge:
    • Typically requires bachelor's degree in supply chain management or Business-related field, or equivalent experience.
    • Approximately two years of experience in purchasing, planning, or inventory management preferred.
    • This position requires a highly focused, detail-oriented, analytical results-driven individual that has the ability to work with a variety of analytics tools.
    • Proficiency in Microsoft Excel is required, with aptitude to learn new computer applications.
    • Experience with Eclipse is a plus.
    • Excellent written and verbal communication skills and enjoys working in a team environment.

    Physical Demand
    While performing the duties of this job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee spends significant time sitting, or standing, walking the facility and is occasionally required to climb or balance; stoop kneel, crouch, or crawl; taste or smell; and lift up to 50 pounds.
    Company Values
    We're also interested in hiring a great candidate that holds these values so we can further build a strong company culture:
    • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
    • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
    • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
    • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
    • Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

    Benefit Overview
    At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:
    • Competitive Paid Time Off (PTO)
    • Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting
    • Holiday pay - we recognize and pay our employees for 7.5 holidays per year
    • Paid Parental Bonding Time
    • Employer subsidized medical, dental, and vision plans
    • Employer paid life insurance and short-term disability
    • Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
    • 24/7 Access to virtual care/telehealth options
    • Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
    • Wellbeing program with opportunity to earn reduced medical costs
    • Employee Assistance Program (EAP) for you, and your family
    • Tuition reimbursement
    • Employee referral bonus program
    • Employee service milestone recognition program

    We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.
    EOE & E-Verify Participating Employer.
    Compensation
    Pay range: $60,000.00 - $65,000.00/Yearly
    Shift: Monday - Friday 8am - 5pm

    What Johnstone Supply employees say

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