Customer Care Specialist
Portland, OR · On-site
$23/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Coordinate with the service department for post install issues to ensure a timely resolution
60 Jacuzzi Group Customer Service Jobs Hiring Near You
Customer Care Specialist
Portland, OR · On-site
$23/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Coordinate with the service department for post install issues to ensure a timely resolution
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Our top candidate will have previous Customer Service experience, a strong background in exceeding ...
New
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Our top candidate will have previous Customer Service experience, a strong background in exceeding ...
New
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Phoenix, AZ · On-site
$20/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Phoenix, AZ · On-site
$20/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Phoenix, AZ · On-site
$20/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Quick apply
Customer Care Specialist
Phoenix, AZ · On-site
$20/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Portland, OR · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Portland, OR · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Coordinate with the service department for post install issues to ensure a timely resolution
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Portland, OR · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Quick apply
Customer Care Specialist
Portland, OR · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Portland, OR · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Portland, OR · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Construction - Service Technician
Atlanta, GA · On-site
$23/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Atlanta, GA · On-site
$23/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Customer Care Specialist
Phoenix, AZ · On-site
$20/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Phoenix, AZ · On-site
$20/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Quick apply
Customer Care Specialist
Seattle, WA · On-site
$24/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Coordinate with the service department for post install issues to ensure a timely resolution
Construction - Service Technician
Atlanta, GA · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Atlanta, GA · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Atlanta, GA · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Quick apply
Construction - Service Technician
Atlanta, GA · On-site
$23/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Phoenix, AZ · On-site
$25/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Phoenix, AZ · On-site
$25/hr
Founded in 1956, the Jacuzzi ® Brand has grown to become the modern-day Jacuzzi Group-- the ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Phoenix, AZ · On-site
$25/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Construction - Service Technician
Phoenix, AZ · On-site
$25/hr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... Strong customer service skills to deal with escalated customers. * Strong working knowledge of a ...
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... The Head of Customer Care is responsible for developing and executing the overall customer service ...
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... The Head of Customer Care is responsible for developing and executing the overall customer service ...
Sr. Production Manager
Seattle, WA · On-site
$120K/yr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... service delivery, and driving continuous improvement initiatives to enhance customer satisfaction ...
New
Sr. Production Manager
Seattle, WA · On-site
$120K/yr
Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful ... service delivery, and driving continuous improvement initiatives to enhance customer satisfaction ...
New
Jacuzzi Group Jobs Information
What is it like to work at Jacuzzi Group?
The Jacuzzi Group is a company that values innovation, quality, and customer satisfaction, fostering a culture of collaboration and continuous improvement. As a global leader in the hot tub and wellness industry, the company operates with a diverse team of professionals, including engineers, designers, and customer service representatives, working together to design and manufacture high-quality products in a state-of-the-art facility. Working at Jacuzzi Group may appeal to candidates who are passionate about creating healthy lifestyles and are interested in a dynamic work environment that offers opportunities for growth and development in a rapidly evolving industry.
What makes Jacuzzi Group an attractive place to work?
The Jacuzzi Group is a well-established and respected leader in the hot tub and wellness industry, known for its commitment to innovation and customer satisfaction. As an employer, Jacuzzi Group offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge products and technologies. Joining the company can provide a chance to contribute to the development of innovative wellness solutions, advance your skills and expertise, and be part of a global organization with a strong reputation for quality and excellence.
What are the most popular job types at Jacuzzi Group?
What are the most popular jobs at Jacuzzi Group?
What are the most popular categories at Jacuzzi Group?
$23/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 5 days ago
Job description
Founded in 1956, the Jacuzzi Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide under 5 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel is currently hiring a Customer Care Specialist
Customer Care Specialist is a highly proactive individual who is responsible for escalated customers' concerns. Customer experience is their number one priority. Acting as the customer's primary point of contact, they are the liaison between the customer and the company for problem resolution. This individual should be warm, professional, and responsive. They should foster an environment of collaboration and swift action.
DUTIES/RESPONSIBILITIES
- Assist with overflow of welcome calls and general incoming/outbound calls in the main customer care queue
- Partner with the local office to resolve escalated customer issues
- Owning complex customer complaints and seeing them through to a timely, satisfactory resolution
- Coordinate with the service department for post install issues to ensure a timely resolution
- Assisting local teams, both production and sales to ensure customers' projects are progressed through the customer's journey, timely
- Addresses customer needs via multiple channels (email, chat, and phone)
- Maintain up to date knowledge of market specific information and timelines
- Resolve customer concerns calmly, effectively and efficiently
- Cross functional collaboration by communicating customer specific needs to internal teams to guarantee timely resolution
- Other duties as assigned
HOURS
- Monday- Friday (7:00am - 3:30pm)
The compensation for this position is $23.00 per hour, with opportunities for advancement within the company.
Requirements
- Three years of customer service experience with highly escalated customers
- Experience using multiple software applications at once to complete a task
- Able to effectively relate and communicate with all levels of employees and clients.
- Shows a passion for excellence and procuring an amazing customer experience
- Must be dependable - must demonstrate thorough follow-up and responsiveness
- Strong team player
Benefits
- Medical, dental, vision, life insurance plans
- Paid vacation and holidays
- Paid Training
- 401(k) with matching program
- Advancement Opportunities
About Jacuzzi Group
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Irvine, CA, US