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IPG Photonics
IPG Photonics

60 Ipg Photonics Desktop Support Jobs Hiring Near You

IPG Photonics

IT Project Manager

Marlborough, MA · On-site

$93K - $123K/yr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Effective communication with production and manufacturing departments to ensure proactive support ...

IPG Photonics

Intern, Professional

Marlborough, MA · On-site

About IPG Photonics IPG Photonics is the world leader in high-performance fiber lasers and photonic ... Position Summary The Quality Data Analyst Coop will support the Quality department by collecting ...

IPG Photonics

IT Project Manager

Marlborough, MA · On-site

$102.20K - $120.80K/yr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Effective communication with production and manufacturing departments to ensure proactive support ...

IPG Photonics

Intern, Engineering

Marlborough, MA · On-site

$17.25 - $22.50/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... The Engineering Intern will support the team by working with SBO crystal imaging data, including ...

IPG Photonics

Safety Specialist

Oxford, MA · On-site

Position Summary IPG Photonics is seeking a Safety Specialist to support and help drive Environmental, Health & Safety (EHS) initiatives across our manufacturing and operational facilities. This role ...

IPG Photonics

Parts and Logistics Coordinator

Oxford, MA · On-site

$20.25 - $27/hr

Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. The Parts & Logistics Coordinator supports the Customer & Field Service ...

IPG Photonics

Safety Specialist

Oxford, MA

$26.46 - $35.06/hr

Position Summary IPG Photonics is seeking a Safety Specialist to support and help drive Environmental, Health & Safety (EHS) initiatives across our manufacturing and operational facilities. This role ...

IPG Photonics

Sr. Cyber Security Analyst

Marlborough, MA

$112K - $148K/yr

IPG Photonics is seeking a highly motivated and experienced individual to join our growing Cybersecurity team. As a Cybersecurity Analyst, you will support the growth and operational security of this ...

IPG Photonics

IT Project Manager

Marlborough, MA · On-site

$93.04K - $123.28K/yr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Effective communication with production and manufacturing departments to ensure proactive support ...

IPG Photonics

Process Engineer

Oxford, MA · On-site

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Support transition of developed processes to volume production, including documentation, training ...

IPG Photonics

Technician - Electronics Test

Oxford, MA · On-site

$23 - $31.25/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... This role follows established procedures under close supervision and supports accurate ...

IPG Photonics

Sr Compliance Engineer

Marlborough, MA · On-site

Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. Duties: * Accountably driving (Support) all technical files ...

IPG Photonics

Senior Operations Analyst

Oxford, MA · On-site

Senior Operations Analyst Role Summary The Senior Operations Analyst is a key individual contributor responsible for advanced planning, analytics, and decision support across IPG Photonics operations.

IPG Photonics

Shipping & Receiving Clerk

Minneapolis, MN

$17.75 - $20.75/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... This role supports business continuity by ensuring inventory accuracy, on-time deliveries, and ...

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All JobsIpg Photonics Desktop Support Jobs

IPG Photonics Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

Do workers at IPG Photonics get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Does IPG Photonics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

At IPG Photonics, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from IPG Photonics affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at IPG Photonics?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at IPG Photonics worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at IPG Photonics?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and March 2026.

Do IPG Photonics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at IPG Photonics do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
92% of people report that they don’t do extra unpaid work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at IPG Photonics?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at IPG Photonics feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at IPG Photonics get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at IPG Photonics?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at IPG Photonics enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at IPG Photonics recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at IPG Photonics?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at IPG Photonics?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think IPG Photonics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how IPG Photonics is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
What are the most popular job types at Ipg Photonics?
    What are the most popular jobs at Ipg Photonics?
    What are the most popular categories at Ipg Photonics?
    Infographic showing various Desktop Support job openings at Ipg Photonics in the United States as of May 2026, with employment types broken down into 7% Internship, 88% Full Time, 1% Part Time, and 4% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
    IT Project Manager

    IT Project Manager

    IPG Photonics

    Marlborough, MA • On-site

    $93K - $123K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 28 days ago

    IPG Photonics rating

    8.2

    Company rating: 8.2 out of 10

    Based on 18 frontline employees who took The Breakroom Quiz

    96th of 415 rated machine equipment manufacturers

    Job description

    Thank you for your interest in positions at IPG Photonics. All applicants must apply on our company website to be considered. Please visit www.ipgphotonics.com and click on the “Company” tab. We look forward to seeing your application soon!

    Job Description:
    IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.
    Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society.

    Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.
    Overview:
    IPG Photonics Corporation, the leader in high-power fiber lasers and amplifiers used in materials processing and other diverse applications is looking for a Project Manager who will facilitate the delivery of a multitude of IT-related projects by working with a staff of highly talented professionals from ERP Applications Support, Infrastructure/ Networking, and Security teams. In this role, you will strive to keep the team productive and organized by building and managing a realistic schedule; and facilitating and fostering communication within and across teams.
    Duties/Responsibilities:
    • Create detailed project plans, communication plans, and all standard project documentation to ensure the project team's organization.
    • Conduct weekly project meetings to ensure deadlines are met and the projects are on target.
    • Leading cross-functional & cross-regional teams when required.
    • Escalate issues and risks to appropriate stakeholders and work to resolve.
    • Create weekly status reports of projects for Management Review.
    • Work with Resource Managers to ensure resources for the project team are secured.
    • Being able to translate the business needs into technical needs.
    • Effective communication with production and manufacturing departments to ensure proactive support and administration, including support for new product
    • Builds and maintains positive customer relationships; meets customer needs.
    • Exceptional customer service and communication skills to convey competence to end-to-end understanding.
    • Ability to document current functionality and process flows, and suggest areas for improvement

    Requirements:
    • 3+ years of experience in IT.
    • 3 Years of Project Management experience or PPM certification.
    • Minimum 3 years of hands-on experience implementing CRM, ERP, and manufacturing systems.
    • Experience working in a manufacturing environment and business system analysis.
    • Experience with Infrastructure and Security project management.
    • Adept Excel, Word, and VISIO experience.
    • MS Project or other project management tool experience.
    • Possess good interpersonal skills and strong attention to details.
    • Ability to multitask and to perform with a sense of urgency for rapid issue.
    • Effective troubleshooting and problem-solving.
    • Ability to work independently with minimal direction.
    Preferred Qualifications:
    • 3 years of M&A (Mergers & Acquisitions) experience.
    Location(s):
    377 Simarano Drive, Marlborough, Massachusetts 01752, United States

    Employment Type: Exempt
    Wage Information: MA: $93,039 - $123,277

    US Benefits Information:
    Pay Range:
    The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.
    Other Compensation: Employees in this role are eligible for additional rewards which could include:
    • Annual Discretionary Bonus or Sales Bonus as Applicable
    Benefits Provided: All Regular* US employees receive:
    • Paid vacation time accrued based on years of service.
    • Paid sick time.
    • 12 (twelve) Paid Holidays Each Calendar Year.
    *Prorated for reduced hour schedules
    Additional Benefits Offered: IPG also offers access to:
    • Medical, dental, and vision insurance plans with options for HSA/FSA.
    • Dependent Care FSA.
    • Paid Basic Life and AD&D Insurance.
    • Short-term and Long-term Disability insurance.
    • 401(k) plan with Company matching.
    • Employee Stock Purchase Plan (ESPP).
    • Tuition Reimbursement Program.
    • Employee Assistance Program (EAP).
    • Adoption Assistance.
    • Pet Insurance.
    • Parental Bonding Leave.
    • Bright Horizons Backup Care.
    • Bright Horizons College Coach.

    *Benefits eligibility may differ by program for reduced hour schedules
    Deadline and How to Apply:
    This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting.
    For full consideration, please click on the link to apply.

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