IPG Photonics
IPG Photonics

60 Ipg Photonics Desktop Support Jobs Hiring Near You

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... The Field Service Engineer will also provide technical support and troubleshooting for customers ...

Intern, Engineering

Marlborough, MA · On-site

$17.25 - $22.50/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Several on-going projects include design, production, installation and support of test and ...

Intern, Engineering

Marlborough, MA · On-site

$17.25 - $22.50/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Several on-going projects include design, production, installation and support of test and ...

Intern, Mechanical Engineering

Oxford, MA · On-site

$19.50 - $26.25/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Support engineers with introducing changes and new designs into production * Understand protocol ...

Intern, Engineering

Marlborough, MA · On-site

$17.25 - $22.50/hr

... IPG Photonics (NASDAQ:IPGP) is focused on developing next-generation products based on IPG's state-of-the-art lasers. The FPGA Developer Intern is responsible for working as a team member to support ...

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in ...

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Support senior management with ad-hoc analysis and presentations.

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Coordinating with the IPG factory technical support team and product engineers, you will ...

Intern, Engineering

Marlborough, MA · On-site

$17.25 - $22.50/hr

... IPG Photonics (NASDAQ:IPGP) is focused on developing next-generation products based on IPG's state-of-the-art lasers. The FPGA Developer Intern is responsible for working as a team member to support ...

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in ...

Senior Opto Mechanical Engineer

Oxford, MA

$108.70K - $143.50K/yr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Create and Release Production Support Documentation * Work closely with internal and external ...

Senior Opto Mechanical Engineer

Oxford, MA · On-site

$108.70K - $143.50K/yr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Create and Release Production Support Documentation * Work closely with internal and external ...

Intern, Mechanical Engineering

Oxford, MA · On-site

$19.50 - $26.25/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Support engineers with introducing changes and new designs into production * Understand protocol ...

Senior Optomechanical Engineer

Oxford, MA

$108.70K - $149.20K/yr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... Support prototype fabrication, testing, and validation, applying results to guide design refinement ...

Intern, Engineering

Marlborough, MA · On-site

$17.25 - $22.50/hr

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading ... The Engineering Intern will support the team by working with SBO crystal imaging data, including ...

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in ...

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IPG Photonics Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

Do workers at IPG Photonics get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Does IPG Photonics pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

At IPG Photonics, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from IPG Photonics affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at IPG Photonics?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and March 2026.

Do workers at IPG Photonics worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at IPG Photonics?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and March 2026.

Do IPG Photonics managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at IPG Photonics do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
92% of people report that they don’t do extra unpaid work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at IPG Photonics?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at IPG Photonics feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at IPG Photonics get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at IPG Photonics?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at IPG Photonics enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at IPG Photonics recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at IPG Photonics?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at IPG Photonics?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think IPG Photonics’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how IPG Photonics is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and February 2026.
What are the most popular job types at Ipg Photonics?
    What are the most popular categories at Ipg Photonics?
    Infographic showing various Desktop Support job openings at Ipg Photonics in the United States as of May 2026, with employment types broken down into 7% Internship, 88% Full Time, 1% Part Time, and 4% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
    Sr Field Service Engineer

    Full-time

    Posted 5 days ago


    IPG Photonics rating

    8.2

    Company rating: 8.2 out of 10

    Based on 18 frontline employees who took The Breakroom Quiz

    96th of 415 rated machine equipment manufacturers


    Job description

    IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.

    Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged, diverse, and thriving workforce that drives a sustainable future for our company and society.

    Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.

    IPG Photonics is seeking a highly motivated and experienced individual to fill a critical role in the delivery of professional field service for IPG products and customers.

    IPG Photonics is a global leader and innovator of fiber laser technology. Our fiber laser technology is a significant enabler for our customers to revolutionize and disrupt a range of industries, including materials processing, high-tech electronics, advanced battery technology, automotive, aerospace, medical, and defense. The IPG Laser Systems group empowers its customers with powerful, reliable, and energy-efficient solutions.

    The Field Service Engineer is responsible for ensuring maximum productivity by keeping customer's equipment in optimum working condition. The Field Service Engineer will also provide technical support and troubleshooting for customers and company personnel.


    What IPG Photonics employees say

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