Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous sales engineering or technical account manager experience * Excellent communication skills ...
33 Iboss Sales Jobs Hiring Near You
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous sales engineering or technical account manager experience * Excellent communication skills ...
Chief Financial Officer
Atlanta, GA · On-site
Description About iboss iboss is a cloud-delivered, Zero Trust network security platform that ... Partner with Sales, Marketing, and Customer Success to improve pipeline visibility and revenue ...
Chief Financial Officer
Atlanta, GA · On-site
Description About iboss iboss is a cloud-delivered, Zero Trust network security platform that ... Partner with Sales, Marketing, and Customer Success to improve pipeline visibility and revenue ...
Account Manager - EDU
Atlanta, GA · On-site
Description Company Overview iboss is a cloud security company that enables the modern workforce to ... Sales experience required * Experience working with State, Local Government, and K-12 customers
Account Manager - EDU
Atlanta, GA · On-site
Description Company Overview iboss is a cloud security company that enables the modern workforce to ... Sales experience required * Experience working with State, Local Government, and K-12 customers
Technical Account Manager
Richmond, VA · On-site
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous technical support experience Previous sales engineering or technical account manager ...
Technical Account Manager
Richmond, VA · On-site
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous technical support experience Previous sales engineering or technical account manager ...
Sales Engineer
Indianapolis, IN · On-site
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG ... To learn more, visit Sales Engineers partner closely with their sales team members to execute their ...
Sales Engineer
Indianapolis, IN · On-site
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG ... To learn more, visit Sales Engineers partner closely with their sales team members to execute their ...
Sales Engineer
Atlanta, GA · On-site
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG ... To learn more, visit Sales Engineers partner closely with their sales team members to execute their ...
Sales Engineer
Atlanta, GA · On-site
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG ... To learn more, visit Sales Engineers partner closely with their sales team members to execute their ...
Account Manager - EDU
Atlanta, GA · On-site
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Sales experience required * Experience working with State, Local Government, and K-12 customers
Account Manager - EDU
Atlanta, GA · On-site
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Sales experience required * Experience working with State, Local Government, and K-12 customers
Senior Product Manager
Austin, TX · On-site
$125K - $165K/yr
Act as a product evangelist to build awareness and understanding and support sales teams for sale and deployment of iboss products * Represent the company by visiting customers to solicit feedback on ...
Senior Product Manager
Austin, TX · On-site
$125K - $165K/yr
Act as a product evangelist to build awareness and understanding and support sales teams for sale and deployment of iboss products * Represent the company by visiting customers to solicit feedback on ...
Technical Account Manager
Richmond, VA · On-site
Description Company Overview iboss is a cloud security company that enables the modern workforce to ... Direct customer advocacy and engagement experience in post-sales or professional services functions ...
Technical Account Manager
Richmond, VA · On-site
Description Company Overview iboss is a cloud security company that enables the modern workforce to ... Direct customer advocacy and engagement experience in post-sales or professional services functions ...
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous sales engineering or technical support experience * Security clearance is a must
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous sales engineering or technical support experience * Security clearance is a must
Technical Account Manager
Richmond, VA · On-site
$100 - $125/hr
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous sales engineering or technical account manager experience * Excellent communication skills ...
Technical Account Manager
Richmond, VA · On-site
$100 - $125/hr
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Previous sales engineering or technical account manager experience * Excellent communication skills ...
Director of Product Management
Atlanta, GA · On-site
$224K - $234K/yr
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Partner cross-functionally with engineering, design, marketing, finance, sales, and operations to ...
Director of Product Management
Atlanta, GA · On-site
$224K - $234K/yr
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Partner cross-functionally with engineering, design, marketing, finance, sales, and operations to ...
Director of Product Management
Indianapolis, IN · On-site
$222K - $233K/yr
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Partner cross-functionally with engineering, design, marketing, finance, sales, and operations to ...
Director of Product Management
Indianapolis, IN · On-site
$222K - $233K/yr
Company Overview iboss is a cloud security company that enables the modern workforce to connect ... Partner cross-functionally with engineering, design, marketing, finance, sales, and operations to ...
iboss Jobs Information
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Job description
Company Overview
iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day.
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 500 companies. To learn more, visit https://www.iboss.com/.
Job Description
The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring that iboss customers achieve their desired outcomes through the interactions they have with our product and team members. TAMs will work with government, K12, commercial and enterprise customers via live chat, email, web-based ticket systems, telephone, and in some cases in-person interactions. Interactions are primarily proactive, outbound, and on a customer-defined cadence. You will assist customers with designing, integrating, implementing, and training on iboss products and services.
In this role you can expect to be very hands-on with technology and will also be responsible for the commercial aspects of the relationship which includes renewing and expanding the services that customers subscribe to. You will be a technical customer advocate; internally partnering with product management, engineering, and R&D resources to influence the product roadmap in alignment with feedback acquired in the field directly from customers.
An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, cybersecurity and sales engineering or technical account management. An outstanding candidate understands the challenges that administrators face when trying to secure users and devices in today’s borderless network landscape and have a track record of solving problems. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging environment, and are driven to provide customer satisfaction, we want to hear from you. We’ll provide the opportunity for you to work with some of the largest and most complex networks on the planet providing a service that helps protect organizations and users from threats.
Responsibilities
- Ensure that customer desired outcomes are achieved through proactive cadence driven outreach
- Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
- Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
- Advise customers about new products and feature enhancements
- Provide feedback to product management, engineering, and R&D teams
- Working with our technical support teams, ensure that any identified complex technical support inquiries are solved in a timely and professional manner.
- Document interactions comprehensively for auditing and record keeping purposes
- Help customers measure success by baselining current vs future state
- Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements
- Create, provide, and present quotations to customers
- Acquire purchase orders from customers
- Create and submit knowledgebase entries to help improve customer self-service capabilities
- Create and maintain internal knowledge systems to assist other internal team members
- Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features.
- Attend and present at trade shows and on-site training
Qualifications
- 4-year college degree
- 3+ years of experience in a related function is required. Direct customer advocacy and engagement experience in post-sales or professional services functions in Fortune 1000, mid-tier, and/or start-up companies.
- Previous technical support experience
- Previous sales engineering or technical account manager experience
- Excellent communication skills both verbal and written
- Experience designing and supporting multilayer IP networks; routing and switching
- Experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS
- Experience/familiarity with managing enterprise deployments of iOS, Android, and Chromebook devices
- Experience managing Windows Server or Red Hat Linux server environments
- Experience managing large (>1k seat) Windows and Mac workstation deployments
- Experience managing DNS; Microsoft or Bind
- Experience with acquiring and analyzing packet captures
- Highly developed sense of integrity and commitment to customer satisfaction
- Strong detail orientation and listening skills
- Strong decision making and analytical abilities
- Willing to travel 10% of the time
Benefits
- Healthcare Plan
- Competitive salary
- Paid Time Off
The duties and responsibilities described above are essential functions of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
*This position is not eligible for sponsorship of work visas.
Employment Type: Full-Time