Customer Service Rep I
$20 - $22/hr
Job Summary Establishes and maintains positive relationships with customers and Hillman Field ... Account Management Support - Provide support to both sales managers and account assistants, assist ...
60 Hillman Area Manager Jobs Hiring Near You
Customer Service Rep I
$20 - $22/hr
Job Summary Establishes and maintains positive relationships with customers and Hillman Field ... Account Management Support - Provide support to both sales managers and account assistants, assist ...
Customer Service Rep I
Tempe, AZ · On-site
$20 - $22/hr
Job Summary Establishes and maintains positive relationships with customers and Hillman Field ... Account Management Support - Provide support to both sales managers and account assistants, assist ...
Customer Service Rep I
Tempe, AZ · On-site
$20 - $22/hr
Job Summary Establishes and maintains positive relationships with customers and Hillman Field ... Account Management Support - Provide support to both sales managers and account assistants, assist ...
Customer Service Rep I
Phoenix, AZ · On-site
$20 - $22/hr
Job Summary Establishes and maintains positive relationships with customers and Hillman Field ... Account Management Support - Provide support to both sales managers and account assistants, assist ...
Customer Service Rep I
Phoenix, AZ · On-site
$20 - $22/hr
Job Summary Establishes and maintains positive relationships with customers and Hillman Field ... Account Management Support - Provide support to both sales managers and account assistants, assist ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Tempe, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Tempe, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Tempe, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Tempe, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Tempe, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Tempe, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Customer Technical Support I
Phoenix, AZ · On-site
... Hillman's Field Service Team. Essential Job Functions* * Provide first level contact and convey ... Practical working knowledge of MS Office applications: ability to learn call management ...
Pulls the correct product from the stock area and packs it into the appropriate boxes * Meets ... the manager * Maintains a current knowledge of operating procedures and company products
Pulls the correct product from the stock area and packs it into the appropriate boxes * Meets ... the manager * Maintains a current knowledge of operating procedures and company products
Warehouse Order Picker - 1st Shift
Jonestown, PA · On-site
$17/hr
Pulls the correct product from the stock area and packs it into the appropriate boxes * Meets ... the manager * Maintains a current knowledge of operating procedures and company products
Warehouse Order Picker - 1st Shift
Jonestown, PA · On-site
$17/hr
Pulls the correct product from the stock area and packs it into the appropriate boxes * Meets ... the manager * Maintains a current knowledge of operating procedures and company products
Warehouse Material Handler II - Receiving Team
Shakopee, MN · On-site
$20/hr
Unloads and puts away stock in the Bulk storage area * Provides replenishment materials to ... problems; reports other problems to manger * This is not designed to cover or contain a ...
Warehouse Material Handler II - Receiving Team
Shakopee, MN · On-site
$20/hr
Unloads and puts away stock in the Bulk storage area * Provides replenishment materials to ... problems; reports other problems to manger * This is not designed to cover or contain a ...
1st Shift Warehouse Material Handler / Receiving
Shakopee, MN · On-site
$20/hr
Unloads and puts away stock in the Bulk storage area * Provides replenishment materials to ... problems; reports other problems to manger * This is not designed to cover or contain a ...
1st Shift Warehouse Material Handler / Receiving
Shakopee, MN · On-site
$20/hr
Unloads and puts away stock in the Bulk storage area * Provides replenishment materials to ... problems; reports other problems to manger * This is not designed to cover or contain a ...
Warehouse Order Picker - 1st Shift
Jonestown, PA · On-site
$17/hr
Pulls the correct product from the stock area and packs it into the appropriate boxes * Meets ... the manager * Maintains a current knowledge of operating procedures and company products
Warehouse Order Picker - 1st Shift
Jonestown, PA · On-site
$17/hr
Pulls the correct product from the stock area and packs it into the appropriate boxes * Meets ... the manager * Maintains a current knowledge of operating procedures and company products
Hillman Jobs Information
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Job description
Job Summary
Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests.
The schedule for this position may include weekends, for example, Sunday-Thursday or Tuesday-Saturday. Pay is $20-22 an hour based on automotive customer service experience. This is a fully remote position that requires candidates to live in the Phoenix, AZ area with ability to be in office occasionally.
Essential Job Functions *
- Customer Support – Provide support to both Hillman Customers and Field Staff via the phone loop, answer incoming calls from both call loops, provide order support (placement, tracking, expediting, quote, etc.), order entry via phone, fax, email, web site, process pickups and damages.
- Account Management Support – Provide support to both sales managers and account assistants, assist account managers and account assistants through order management, process reset and new store orders, process Order review holds.
- Order Management – process order flow by managing error reports and hold screens, review daily reports for order errors and process accordingly, review customer service hold screens and process orders according to set guidelines, determine best route for expediting orders when necessary.
- Product and Merchandising Support – ability to answer questions concerning product application and proper usage and support Field Service staff with display materials, quickly answer customer questions concerning product usage and specifications, review and know multiple merchandising components by customer to support customer displays.
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.
Education & Experience
- High School diploma or GED equivalent is required, six months call canter experience preferred
Competencies – Knowledge, Skills, and Abilities
- Strong Skills in Microsoft Office: Word, Excel, Outlook, and PowerPoint
- General knowledge of hardware industry, Distribution or Retail is preferred
- Excellent interpersonal, problem solving and communication skills; Able to work with a variety of personalities and maintain composure under stressful conditions.
Work Environment and Physical Demands
Work Environment
Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.
Physical Demands
Office: Sedentary.
About Hillman
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