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Hibu

63 Hibu Jobs Hiring Near You

Hibu

Client Services Representative

Columbus, OH · Hybrid

$18.70/hr

Must be knowledgeable of Hibu processes and policies. * Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain ...

Hibu

Business Development

Columbus, OH · Hybrid

$75K/yr

Whether you're just starting out or you're a seasoned Inside Sales professional, Hibu offers a dynamic, fast-paced environment where your drive, creativity, and passion for helping small businesses ...

Hibu

Account Executive - B2B

Zanesville, OH · Hybrid

$93K/yr

Whether you have some sales experience or are new to sales, Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 total on-target earnings around $93,000 ...

Hibu

Account Executive - B2B

Amherst, NH · Hybrid

$100K - $120K/yr

Job Requirements Why Hibu? Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped ...

Hibu

Business Development

Morrison, IL · Hybrid

$71K/yr

Compensation & Career Growth for Hibu's Business Development Team * Year 1 On-Target Earnings: $50-60K+ (Base + Uncapped Commission + Monthly Bonuses) * Year 2 Average Earnings: $71.8K+ with ...

Hibu

Outside Sales Representative

Lake Elsinore, CA · Hybrid

$63K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Earn $105K-$115K in Year 1 with uncapped commissions and monthly bonuses, growing to $120K-$140K+ in Year ...

Hibu

Business Development

Cedar Falls, IA · Hybrid

$71K/yr

Compensation & Career Growth for Hibu's Business Development Team * Year 1 On-Target Earnings: $50-60K+ (Base + Uncapped Commission + Monthly Bonuses) * Year 2 Average Earnings: $71.8K+ with ...

Hibu

Digital Account Executive

Fredericksburg, TX · Hybrid

$90K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $90,000 - $100,000 with ability to earn more through uncapped commissions ...

Hibu

Outside Sales Representative

Killeen, TX · Hybrid

$85K - $95K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $85,000-$95,000 with ability to earn more through uncapped commissions ...

Hibu

Outside Sales Representative

Topeka, KS · Hybrid

$70K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $70,000 - $87,000 with ability to earn more through uncapped commissions ...

Hibu

Outside Sales Representative

Crossville, TN · Hybrid

$90K - $100K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $90,000-$100,000 with ability to earn more through uncapped commissions ...

Hibu

Account Executive - B2B

Eastham, MA · Hybrid

$63K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 total on-target earnings around $102,000 with ability to earn more through uncapped commissions and ...

Hibu

Outside Sales Representative

Cleveland, TN · Hybrid

$85K - $95K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $85,000-$95,000 with ability to earn more through uncapped commissions ...

Hibu

Outside Sales Representative

Concord, NC · Hybrid

$85K - $95K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $85,000-$95,000 with ability to earn more through uncapped commissions ...

Hibu

Outside Sales Representative

Richmond, KY · Hybrid

$87K - $107K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $87,000-$107,000 with ability to earn more through uncapped commissions ...

Hibu

Account Executive - B2B

Ramsey, NJ · Hybrid

$63K/yr

Whether you have some sales experience or are new to sales, Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 total on-target earnings around $102,000 ...

Hibu

Outside Sales Representative

Sebastian, FL · Hybrid

$100K - $120K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $100,000-$120,000 with ability to earn more through uncapped commissions ...

Hibu

Outside Sales Representative

Kinston, NC · Hybrid

$90K - $100K/yr

Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $90,000-$100,000 with ability to earn more through uncapped commissions ...

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Hibu Jobs Information

What is it like to work at Hibu?

Hibu appears to be a company that values collaboration and innovation, with a focus on delivering digital marketing solutions to small businesses.

The company's structure is designed to support a dynamic and fast-paced work environment, with teams working together to develop and implement effective marketing strategies for clients. Hibu's mission is centered around helping small businesses succeed in the digital age.

Working at Hibu may appeal to individuals who are passionate about digital marketing and enjoy working in a collaborative, results-driven environment, with opportunities to develop skills and expertise in a rapidly evolving industry.

What makes Hibu an attractive place to work?

Hibu is a leading provider of digital marketing and technology solutions, offering a range of services to businesses across the UK and US. The company's workplace is characterized by a dynamic and collaborative environment, where employees can engage in innovative projects, work with cutting-edge technology, and develop their skills in a supportive and inclusive setting. Joining Hibu provides opportunities for professionals to make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.

Do workers at Hibu get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Hibu pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Hibu worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2025.

Do Hibu workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to get time off at Hibu?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Hibu managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2025.

Do jobs at Hibu spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to take sick days at Hibu?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Hibu feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Hibu get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at Hibu?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Hibu enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Hibu recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Hibu?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at Hibu?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Hibu’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Hibu is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

What are the most popular titles at Hibu?

What are the most popular cities for Hibu jobs?

What are the most popular states for Hibu jobs?

What are the most popular job types at Hibu?

What are the most popular categories at Hibu?

Infographic showing various job openings at Hibu in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 3% Physical, 95% Hybrid, and 2% Remote job distribution.

Client Services Representative

Hibu

Columbus, OH • Hybrid

$18.70/hr

Full-time

Re-posted 2 hours ago

Hibu rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

16th of 52 rated marketing agency

Job description

Job Requirements

A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products.  A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.

A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.

Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.

Compensation for this role starts at $18.70 per hour

Primary Responsibilities:

  • Handle appropriate calls as one-call resolutions to increase client satisfaction.
  • Must be knowledgeable of Hibu processes and policies.
  • Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
  • Conducts a thorough investigation into every claim concern.
  • Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
  • Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
  • Resolve inquiries in a timely manner, adhering to department specific standards.
  • Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
  • Must get appropriate approvals following the Client Services Authority Levels.
  • Handles miscellaneous duties as required.

Competencies / Critical Skills:

  • Knowledgeable of Hibu processes and policies.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and multi-task.
  • Strong resolution & negotiation skills.
  • Excellent organizational skills and must be detail oriented.
  • Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.

Experience, Qualifications, Technical Requirements, Education:

  • Minimum of 2 years’ billing and/or client facing experience preferred.
  • Microsoft (Excel, Word, Outlook).
  • Strong communication skills, verbal and written.
  • Strong analytical skills.
  • Ability to prioritize without direct supervision.
  • Excellent customer service skills.

 Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.

Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address applicationaccomodation@hibu.com : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

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