HCMS Director
Location: Maryland This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
The HCMS Director is responsible for managing the utilization or care management process for one or more member product populations of Physical Health and/or Behavioral Health of varying medical complexity ensuring the delivery of essential services that address the total healthcare needs of members.
How will you make an impact:
- Implements and manages health care management, utilization, cost, and quality objectives.
- Ensures program compliance and identifies opportunities to improve the customer service and quality outcomes.
- Oversees the development and execution of medical and case management policies, procedures, and guidelines.
- Assists in developing clinical management guidelines.
- Ensures medical management activities are contracted, reviewed and reported.
- Supports quality initiatives and activities including clinical indicators reporting, focus studies, and HEDIS reporting.
- Serves as liaison to state regulatory agencies. Drives direction of the plan related to cost of care and other plan directives.
- Ensures program compliance and identifies opportunities to improve the consumer experience and quality outcomes.
Minimum Requirements:
- Requires a BA/BS degree in a health care field and a minimum of 8 years clinical experience including prior management experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
- LICSW, LCSW, LPC, or, Psychiatric RN strongly preferred.
- Advanced knowledge of Maryland Medicaid strongly preferred.
- 5+ years case management and clinical operations experience strongly preferred.
- Extensive utilization management review experience strongly preferred.
- Ability to partner and collaborate with key external and internal stakeholders strongly preferred.
- National Committee for Quality Assurance (NCQA) accreditation and HEDIS reporting experience preferred.
- Certified Case Manager preferred.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $115,080.00 - $172,620.00 USD Annual.
Job Level: Director Equivalent
Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed)