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60 Guidepoint Jobs Hiring Near You

Guidepoint

Client Service Coordinator

Phoenix, AZ · Hybrid

$45K/yr

The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each ...

Guidepoint

Product Manager

Toronto, ON · Hybrid

CA$120K - CA$140K/yr

The Product Manager on Guidepoint's Product team will support the External team's execution of the product roadmap. This individual needs to be highly motivated, a self starter that can work ...

Guidepoint

Client Service Project Manager

Phoenix, AZ · On-site

$62K/yr

The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and ...

Guidepoint

Director, Strategic Partnerships

New York, NY · On-site

$180K - $200K/yr

Develop and execute Guidepoint's strategy for distribution and platform partnerships. * Identify and prioritize external research platforms, marketplaces, workflow tools, and strategic partners where ...

Guidepoint

Senior Analyst -Therapeutics

New York, NY · On-site

$180K - $200K/yr

The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a ...

Guidepoint

Head of TMT Public Equities

New York, NY · On-site

$230K - $250K/yr

The Insights product is an offering for Guidepoint's institutional investment and corporate clients, now in its 9th year, that offers teleconferences, surveys, in-person events, and AI-facilitated ...

Guidepoint

Principal Engineer

Toronto, ON · Hybrid

CA$160K - CA$180K/yr

Guidepoint's Engineering team thrives on problem-solving and creating happier users. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through ...

Guidepoint

Senior Analyst -Therapeutics

New York, NY · Hybrid

$180K - $200K/yr

The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a ...

Guidepoint

Client Service Project Manager

Phoenix, AZ · Hybrid

$62K/yr

The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and ...

Guidepoint

Client Success Manager

New York, NY · Hybrid

Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base OR our ...

Guidepoint

Business Development Associate

New York, NY · On-site

$65K/yr

Guidepoint's Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint's service offerings, helping to build relationships ...

Guidepoint

Client Success Manager

New York, NY · On-site

$75K/yr

Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base OR our ...

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Guidepoint Jobs Information

What is it like to work at Guidepoint?

Guidepoint is a professional services firm that values collaboration, expertise, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is composed of experienced professionals who work closely with clients to provide specialized research and consulting services, often in a project-based setting. Guidepoint's work environment is typically fast-paced, with opportunities for growth and professional development.

Working at Guidepoint may appeal to candidates who value flexibility, autonomy, and the opportunity to work on a wide range of projects across various industries, allowing them to develop a diverse skill set and build a strong professional network.
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Infographic showing various job openings at Guidepoint in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Client Service Coordinator

Client Service Coordinator

Guidepoint

Phoenix, AZ • Hybrid

$45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Overview:
The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions. As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts.
This is a hybrid position out of our Phoenix office, requiring a minimum of one day per week in the office.
Who We Are:
  • Team-oriented and collaborative
  • Hard-working professionals who strive for excellence
  • Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
What you will own:
  • Responsible for scheduling bulk telephone consultations for client service teams
  • Manage multiple client organization requests and respond within a timely manner
  • Coordinate with advisors and clients to confirm telephone consultations
  • Leave messages and follow up with Advisors to expedite scheduling projects
  • Maintain an updated status of client telephone consultations
  • Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
  • Follow multiple work streams to help Project Managers organize client requests and track progress on projects
  • Assist with ad-hoc requests
Experience you will bring:
  • 1-3 years of previous work experience dealing in a high call volume environment
  • AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
  • Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
  • Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service
  • Work authorization required
Skills you will bring:
  • Attention to detail and excellent follow-up skills required
  • Strong aptitude for developing systems of organization
  • Excellent time management skills and able to multi-task
  • Ability to work as part of a team and independently
  • Excellent sense of urgency and responsiveness
What We Offer:
The annual base salary for this position is $45,000.
You will also be eligible for the following benefits:
  • 15 PTO Days, 10 legal holidays, and 5 sick days
  • Comprehensive Medical, dental, and vision plans
  • 10% 401(k) match, life insurance, paid time-off and parental leave plans
  • Commuter benefits and a corporate gym rate
  • Development opportunities through the LinkedIn Learning platform
  • Friday happy hour, "Summer Fridays", and free snacks
  • Casual work environment, team building, and other social events
  • Option to be full-time remote

About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Compensation
$45,000-$45,000 USD

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