Manager Position Summary GT Independence is seeking a motivated and service-oriented Team Leader to ... The Team Leader serves as a key resource for staff development, training, coaching, and project ...

60 Gt Independence Project Management Jobs Hiring Near You
Manager Position Summary GT Independence is seeking a motivated and service-oriented Team Leader to ... The Team Leader serves as a key resource for staff development, training, coaching, and project ...
Operations Team Leader - Salem OR
Salem, OR · On-site
$60K - $69K/hr
Manager Position Summary GT Independence is seeking a motivated and service-oriented Team Leader to ... The Team Leader serves as a key resource for staff development, training, coaching, and project ...
Operations Team Leader - Salem OR
Salem, OR · On-site
$60K - $69K/hr
Manager Position Summary GT Independence is seeking a motivated and service-oriented Team Leader to ... The Team Leader serves as a key resource for staff development, training, coaching, and project ...
Program (Operations) Manager
Mishawaka, IN · On-site
$70K - $80K/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Participates in quality improvement projects and leads efforts in continuous improvement * Monitors ...
Program (Operations) Manager
Mishawaka, IN · On-site
$70K - $80K/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Participates in quality improvement projects and leads efforts in continuous improvement * Monitors ...
Registered Nurse
Raleigh, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
Raleigh, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
$70K - $80K/hr
This position collaborates with Case Management Entity RNs, Case Managers (CMs), and community partners to support clinical needs and medication safety in accordance with GT Independence policies ...
Registered Nurse
$70K - $80K/hr
This position collaborates with Case Management Entity RNs, Case Managers (CMs), and community partners to support clinical needs and medication safety in accordance with GT Independence policies ...
Program Manager (Business & Operations)
$70K - $80K/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Participates in quality improvement projects and leads efforts in continuous improvement * Monitors ...
Program Manager (Business & Operations)
$70K - $80K/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Participates in quality improvement projects and leads efforts in continuous improvement * Monitors ...
Registered Nurse
Raleigh, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
Raleigh, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Government Relations Director
Washington, DC · On-site
$160K/yr
GT Independence is a national, family founded Financial Management Services (FMS) organization supporting over 55,000+ people across 17-18 states and D.C. in self directing their long term services ...
Government Relations Director
Washington, DC · On-site
$160K/yr
GT Independence is a national, family founded Financial Management Services (FMS) organization supporting over 55,000+ people across 17-18 states and D.C. in self directing their long term services ...
Position Summary The Head of Digital & Strategy leads GT Independence's continued transformation ... Bachelor's degree in Business Administration, Project Management, Information Systems, Technology ...
Position Summary The Head of Digital & Strategy leads GT Independence's continued transformation ... Bachelor's degree in Business Administration, Project Management, Information Systems, Technology ...
Registered Nurse
Greensboro, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
Greensboro, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
Greensboro, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
Greensboro, NC · On-site
Conduct in home assessments to evaluate clients' clinical needs and ensure alignment with GT Independence policies. Medication Management * Complete and maintain accurate Medication Administration ...
Registered Nurse
$70K - $80K/hr
This position collaborates with Case Management Entity RNs, Case Managers (CMs), and community partners to support clinical needs and medication safety in accordance with GT Independence policies ...
Registered Nurse
$70K - $80K/hr
This position collaborates with Case Management Entity RNs, Case Managers (CMs), and community partners to support clinical needs and medication safety in accordance with GT Independence policies ...
Manager of Product Operations
Grand Rapids, MI · On-site
$250K/yr
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative ... its product management practices. The Manager of Product Operations owns project and roadmap ...
Manager of Product Operations
Grand Rapids, MI · On-site
$250K/yr
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative ... its product management practices. The Manager of Product Operations owns project and roadmap ...
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Participates in quality improvement projects and leads efforts in continuous improvement * Monitors ...
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Participates in quality improvement projects and leads efforts in continuous improvement * Monitors ...
Tax Specialist
Southington, CT · On-site
$17.50/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Manage files and client records * Other projects deemed necessary by Management EDUCATION * High ...
Tax Specialist
Southington, CT · On-site
$17.50/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Manage files and client records * Other projects deemed necessary by Management EDUCATION * High ...
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative ... its product management practices. The Manager of Product Operations owns project and roadmap ...
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative ... its product management practices. The Manager of Product Operations owns project and roadmap ...
Enrollment Manager CT
Southington, CT · On-site
$70K - $80K/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Manages special or ongoing projects that are important to area/process improvement. * Uses ...
Enrollment Manager CT
Southington, CT · On-site
$70K - $80K/hr
GT Independence has earned multiple awards for being an exceptional workplace, including being ... Manages special or ongoing projects that are important to area/process improvement. * Uses ...
Government Relations Director
Washington, DC · Remote
$160K/yr
GT Independence is a national, family founded Financial Management Services (FMS) organization supporting over 55,000+ people across 17-18 states and D.C. in self directing their long term services ...
Government Relations Director
Washington, DC · Remote
$160K/yr
GT Independence is a national, family founded Financial Management Services (FMS) organization supporting over 55,000+ people across 17-18 states and D.C. in self directing their long term services ...
Contact Center Manager
Southington, CT · On-site
GT Independence has earned multiple awards for being an exceptional workplace, including being ... management experience * Extensive experience in working on complex projects with critical thinking ...
Contact Center Manager
Southington, CT · On-site
GT Independence has earned multiple awards for being an exceptional workplace, including being ... management experience * Extensive experience in working on complex projects with critical thinking ...
Manager of Product Operations
Grand Rapids, MI · On-site
$250K/yr
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative ... its product management practices. The Manager of Product Operations owns project and roadmap ...
Manager of Product Operations
Grand Rapids, MI · On-site
$250K/yr
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative ... its product management practices. The Manager of Product Operations owns project and roadmap ...
GT Independence Jobs Information
Do workers at GT Independence get paid breaks?
42% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.
Does GT Independence pay people when they’re sick?
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.
At GT Independence, are sick days and vacation days separate paid time off?
78% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and July 2026.
Do part-time workers get paid time off at GT Independence?
89% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from GT Independence affordable enough for their workers?
78% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people get paid time off at GT Independence?
71% of people say they don’t get paid time off.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 62% of people with changing schedules find out their shifts one week or less ahead of time.
- 19% of people with changing schedules find out their shifts two weeks ahead of time.
- 10% of people with changing schedules find out their shifts three weeks ahead of time.
- 10% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and June 2026.
Do workers at GT Independence worry about hours?
37% of people report they worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
Do GT Independence workers get to choose the shifts they work?
37% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it for GT Independence workers to change shifts?
72% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to get time off at GT Independence?
53% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.
Do GT Independence managers change schedules at the last minute?
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.
Do jobs at GT Independence spill into time workers aren’t paid for?
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to take sick days at GT Independence?
43% of people report that it’s hard to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.
Is a GT Independence job good for students?
100% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and June 2026.
Is working at GT Independence good if you’re a parent or caregiver?
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at GT Independence feel treated with respect by their managers?
80% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at GT Independence get to take their breaks without interruption?
34% of people report that their breaks get interrupted.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at GT Independence?
48% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at GT Independence enjoy their jobs?
90% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at GT Independence recommend working with their team?
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at GT Independence?
67% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at GT Independence?
In the last year, 72% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think GT Independence’s headquarters understands what’s happening where they work?
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how GT Independence is doing?
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Gt Independence?
What are the most popular jobs at Gt Independence?
What are the most popular categories at Gt Independence?

GT Independence rating
6.4
Based on 57 frontline employees who took The Breakroom Quiz
89th of 242 rated social care providers
Job description
Department: Operations
Reports To: Manager
Position Summary
GT Independence is seeking a motivated and service-oriented Team Leader to provide leadership, guidance, and daily operational support to a team of employees responsible for delivering exceptional customer service. This role is responsible for fostering a positive team environment, ensuring operational excellence, driving employee performance, and supporting continuous process improvement initiatives.
The Team Leader serves as a key resource for staff development, training, coaching, and project implementation while promoting GT Independence's mission, values, and commitment to outstanding service.
Key Responsibilities
Team Leadership & Employee Development
- Provide daily direction, support, and communication to team members to ensure customer inquiries are handled accurately, efficiently, and professionally.
- Motivate, coach, develop, and recognize employees to drive engagement and performance.
- Conduct regular performance discussions and provide ongoing feedback and coaching.
- Support employee training, onboarding, and development initiatives.
- Foster a positive, collaborative, and high-performing work environment.
- Address employee concerns and communicate issues appropriately to management.
Operations & Customer Service
- Monitor daily workflows to ensure work is completed efficiently and effectively.
- Ensure service standards, performance metrics, and quality expectations are consistently met.
- Identify operational challenges and recommend process improvements that enhance efficiency and customer satisfaction.
- Promote adherence to company policies, procedures, and best practices.
Process Improvement & Project Support
- Participate in and lead special projects focused on operational excellence and continuous improvement.
- Assist management with workforce planning, scheduling, training programs, and employee recognition initiatives.
- Support the implementation of new processes, technologies, and operational improvements.
- Assist with documentation, training, and ongoing support related to the DocuSign platform.
- Help develop operational plans and prepare reports on project progress and departmental performance.
Administrative Responsibilities
- Maintain accurate documentation and records as required.
- Assist with departmental reporting and analysis.
- Support management in achieving departmental goals and objectives.
- Perform other duties as assigned.
Required Education
- High School Diploma or GED required.
- Associate Degree preferred.
Experience & Qualifications
Required Qualifications
- Minimum of 2 years of leadership, supervisory, or related operational experience.
- Strong written and verbal communication skills.
- Demonstrated critical thinking, problem-solving, and decision-making abilities.
- Experience working on complex projects and process improvement initiatives.
- Strong organizational and administrative skills with the ability to prioritize workload and meet deadlines.
- Proven ability to manage competing priorities in a fast-paced environment.
- Ability to build positive working relationships with individuals from diverse backgrounds and experiences.
- Experience fostering teamwork and maintaining a highly effective team environment.
- Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
- Comfortable using internet-based systems and business applications.
Preferred Qualifications
- Prior experience leading customer service, operations, enrollment, claims, or support teams.
- Experience working in healthcare, human services, or regulated industries.
- Experience training and developing employees.
- Familiarity with DocuSign or other electronic document management systems.
What Success Looks Like
In this role, you will:
- Lead a highly engaged and productive team.
- Deliver exceptional service to internal and external customers.
- Drive continuous improvement and operational efficiency.
- Support employee growth, development, and performance.
- Help implement effective processes and projects that strengthen departmental outcomes.
- Foster a culture aligned with GT Independence's mission and values.
Why Join GT Independence?
At GT Independence, we are committed to empowering people who choose self-direction as their path to independence. As a Team Leader, you'll have the opportunity to make a meaningful impact by supporting employees, improving operations, and helping ensure exceptional service for the individuals and communities we serve.
Join our team and help drive excellence, engagement, and continuous improvement at GT Independence.
Apply today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What GT Independence employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About GT Independence
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Sturgis, MI, US
Year founded
2004