Genesis
Genesis

60 Genesis Jobs Hiring Near You

As part of our team, you'll introduce clients to the sophistication, innovation, and performance that define Genesis. From personalized consultations to unforgettable test drives, you'll play a key ...

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Genesis Jobs Information

What is it like to work at Genesis?

Genesis is a company that values innovation and collaboration, fostering a dynamic and supportive work environment where employees can grow and thrive.

The company's team structure is designed to encourage open communication and cross-functional collaboration, with a flat organizational hierarchy that allows employees to take ownership of their projects and contribute to the company's mission. Genesis's work environment is often described as fast-paced and entrepreneurial, with a focus on delivering high-quality products and services to its clients.

Working at Genesis may appeal to individuals who are passionate about technology and innovation, as the company offers opportunities for professional growth and development in a rapidly evolving industry, with a focus on delivering cutting-edge solutions that make a meaningful impact.

What makes Genesis an attractive place to work?

Genesis is a well-established company in the industry, known for its commitment to innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Genesis, individuals can contribute to the company's mission and be part of a team that values innovation, teamwork, and excellence, providing a platform for career advancement and personal fulfillment.

What are the most popular job types at Genesis?

What are the most popular categories at Genesis?

Infographic showing various job openings at Genesis in the United States as of August 2026, with employment types broken down into 5% As Needed, 81% Full Time, and 14% Contract. Highlights an 95% Physical, and 5% Remote job distribution.

Genesis Customer Experience Specialist - Sales

Jenkins Genesis of NE Jacksonville

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
The Genesis Customer Experience Specialist - Sales serves as the primary point of contact for Genesis clients throughout the sales journey-from initial inquiry to post-purchase follow-up. This role focuses on delivering an elevated, luxury-brand experience, offering concierge-level service, in-depth product knowledge, and personalized assistance to ensure an exceptional customer journey both in-store and online.
Key Responsibilities:
  • Sales & Guest Experience
    • Greet all guests promptly, professionally, and with enthusiasm.
    • Provide an immersive Genesis brand experience through detailed vehicle presentations, test drives, and feature demonstrations.
    • Act as a trusted advisor to clients-listening to their needs, offering recommendations, and guiding them through the purchase or lease process.
  • Digital & Concierge Experience
    • Respond to online inquiries, texts, chats, and phone leads with speed and professionalism.
    • Schedule appointments, deliver digital walk-arounds, and offer virtual product demonstrations as needed.
    • Assist with Genesis concierge services such as at-home test drives, vehicle pickup/delivery, or digital paperwork coordination.
  • Client Relationship Management
    • Build long-term relationships through consistent communication, follow-ups, and check-ins.
    • Maintain detailed records in the CRM to track client preferences, interactions, and purchase timelines.
    • Support post-sale satisfaction by coordinating first service appointments, helping with tech setup, and facilitating delivery experiences.
  • Product Expertise
    • Stay current on Genesis product offerings, competitive models, and technology features.
    • Participate in ongoing brand and sales training to maintain a high level of product and process knowledge.
    • Confidently communicate vehicle features, benefits, and value propositions in a customer-focused way.
  • Team Collaboration
    • Work closely with sales managers, finance managers, and service advisors to ensure a seamless handoff and cohesive customer experience.
    • Provide feedback to management on customer insights and process improvements.
Qualifications:
Required:
  • Previous experience in luxury retail, automotive sales, or customer experience roles.
  • Strong communication and interpersonal skills, both verbal and written.
  • Tech-savvy with comfort using CRM systems, mobile devices, and virtual communication tools.

Preferred:
  • Automotive sales or concierge experience, preferably in a luxury or premium brand setting.
  • Knowledge of the Genesis brand, or willingness to become a product expert quickly.
  • Bilingual a plus (based on market demographics).
Key Traits:
  • Passion for delivering high-end customer experiences.
  • Polished, professional demeanor and appearance.
  • High emotional intelligence and attention to detail.
  • Driven, self-motivated, and results-oriented without being pushy.
Compensation & Benefits:
  • Base salary plus commission/bonus structure
  • Health, dental, and vision insurance
  • Paid time off and employee discounts
  • Ongoing training and brand certification opportunities