In this role, you will transform how research works at Gap Inc. You will move research upstream into discovery, embedding it in the product operating model so that teams get data-driven answers ...
60 Gap Research Jobs Hiring Near You
In this role, you will transform how research works at Gap Inc. You will move research upstream into discovery, embedding it in the product operating model so that teams get data-driven answers ...
Senior Designer Mens Graphics
$108K - $141K/yr
Design on-trend apparel graphics that support Gap's seasonal narratives and align with divisional design direction. * Research and interpret seasonal graphic and cultural trends through market ...
Senior Designer Mens Graphics
$108K - $141K/yr
Design on-trend apparel graphics that support Gap's seasonal narratives and align with divisional design direction. * Research and interpret seasonal graphic and cultural trends through market ...
Designer, Accessories
$89K - $115K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
Designer, Accessories
$89K - $115K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
... help position Gap Inc. as an employer of choice and contribute to our vision to become a high-performing house of iconic American brands that shape culture. Using market research, candidate ...
... help position Gap Inc. as an employer of choice and contribute to our vision to become a high-performing house of iconic American brands that shape culture. Using market research, candidate ...
Regularly conduct research and due diligence to identify Paid Social innovation opportunities and best practices that will elevate Gap Inc.'s brands in the marketplace * Act as the main point of ...
Regularly conduct research and due diligence to identify Paid Social innovation opportunities and best practices that will elevate Gap Inc.'s brands in the marketplace * Act as the main point of ...
Regularly conduct research and due diligence to identify Paid Social innovation opportunities and best practices that will elevate Gap Inc.'s brands in the marketplace * Act as the main point of ...
Regularly conduct research and due diligence to identify Paid Social innovation opportunities and best practices that will elevate Gap Inc.'s brands in the marketplace * Act as the main point of ...
Designer Graphics
$86K - $112K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research and support identification of emerging graphic and cultural trends across digital and ...
Designer Graphics
$86K - $112K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research and support identification of emerging graphic and cultural trends across digital and ...
Gap Inc.'s Experience Design team operates across four brands (Gap, Old Navy, Banana Republic ... You will also lead research operations, enabling the infrastructure that supports AI-augmented ...
Gap Inc.'s Experience Design team operates across four brands (Gap, Old Navy, Banana Republic ... You will also lead research operations, enabling the infrastructure that supports AI-augmented ...
... help position Gap Inc. as an employer of choice and contribute to our vision to become a high-performing house of iconic American brands that shape culture. Using market research, candidate ...
... help position Gap Inc. as an employer of choice and contribute to our vision to become a high-performing house of iconic American brands that shape culture. Using market research, candidate ...
Assistant Designer Kids and Baby
Manhattan, NY · On-site
$57K - $71K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
Assistant Designer Kids and Baby
Manhattan, NY · On-site
$57K - $71K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high ... You will also lead research operations, enabling the infrastructure that supports AI-augmented ...
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high ... You will also lead research operations, enabling the infrastructure that supports AI-augmented ...
Assistant Designer Mens & Womens
Manhattan, NY · On-site
$57K - $71K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
Assistant Designer Mens & Womens
Manhattan, NY · On-site
$57K - $71K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
Sr Designer, Mens
$110K - $144K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
Sr Designer, Mens
$110K - $144K/yr
About Gap Gap has always been about optimistic American style. Starting with our very first store ... Research global markets in order to identify new seasonal trends, silhouettes, fabrics, techniques ...
... Gap remains the talk of the town. What you'll do Strategic Development * Support the development of inspiring marketing briefs by gathering key inputs from Cultural observations, desk research ...
... Gap remains the talk of the town. What you'll do Strategic Development * Support the development of inspiring marketing briefs by gathering key inputs from Cultural observations, desk research ...
Research process or transaction flow to identify root cause of errors * In Quebec: Must be able to speak French. Avantages chez Gap * Rabais sur la marchandise de nos marques : 50 % de rabais sur la ...
Research process or transaction flow to identify root cause of errors * In Quebec: Must be able to speak French. Avantages chez Gap * Rabais sur la marchandise de nos marques : 50 % de rabais sur la ...
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high ... Fabric Research and Development and Global Sourcing). You will be able to execute with strong ...
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high ... Fabric Research and Development and Global Sourcing). You will be able to execute with strong ...
Seasonal HR Coordinator
$18.75 - $24.50/hr
Research process or transaction flow to identify root cause of errors Benefits at Gap Inc. * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic ...
Seasonal HR Coordinator
$18.75 - $24.50/hr
Research process or transaction flow to identify root cause of errors Benefits at Gap Inc. * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic ...
Research process or transaction flow to identify root cause of errors * In Quebec: Must be able to speak French. Avantages chez Gap * Rabais sur la marchandise de nos marques : 50 % de rabais sur la ...
Research process or transaction flow to identify root cause of errors * In Quebec: Must be able to speak French. Avantages chez Gap * Rabais sur la marchandise de nos marques : 50 % de rabais sur la ...
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high ... Identify and research variances to forecast, budget and prior year expenses, proactively ...
At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high ... Identify and research variances to forecast, budget and prior year expenses, proactively ...
Research process or transaction flow to identify root cause of errors * In Quebec: Must be able to speak French. Avantages chez Gap * Rabais sur la marchandise de nos marques : 50 % de rabais sur la ...
Research process or transaction flow to identify root cause of errors * In Quebec: Must be able to speak French. Avantages chez Gap * Rabais sur la marchandise de nos marques : 50 % de rabais sur la ...
Gap Jobs Information
What is it like to work at Gap?
Gap is a global apparel company that values diversity, inclusivity, and community involvement, striving to create a workplace culture that is welcoming and supportive of its employees.
The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.
Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.
The company has a flat organizational structure, allowing for open communication and collaboration among teams, and its stores often feature flexible workspaces and employee-led initiatives to promote employee engagement and well-being. Gap's mission is to make fashion accessible to everyone, and its employees are encouraged to contribute to this goal through innovative product design and customer service.
Working at Gap may appeal to individuals who are passionate about fashion, customer service, and community involvement, as the company offers opportunities for professional growth, creative expression, and making a positive impact on society.
Do workers at Gap get paid breaks?
Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 109 people who took the Breakroom Quiz between June 2025 and June 2026.
54% of people say they don’t get paid breaks.
Based on data from 109 people who took the Breakroom Quiz between June 2025 and June 2026.
Does Gap pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 131 people who took the Breakroom Quiz between June 2025 and June 2026.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 131 people who took the Breakroom Quiz between June 2025 and June 2026.
At Gap, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.
Are part-time workers able to get health insurance from Gap?
Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Gap?
Most people who work part-time don’t get paid time off.
87% of people who work part-time say they don’t get paid time off
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.
87% of people who work part-time say they don’t get paid time off
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Gap affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.
90% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at Gap?
Some people get paid time off from work.
34% of people say they don’t get paid time off.
Based on data from 128 people who took the Breakroom Quiz between June 2025 and June 2026.
34% of people say they don’t get paid time off.
Based on data from 128 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 106 people who took the Breakroom Quiz between June 2025 and June 2026.
- 20% of people with changing schedules find out their shifts one week or less ahead of time.
- 60% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 15% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 106 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers at Gap worry about hours?
Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 111 people who took the Breakroom Quiz between June 2025 and June 2026.
68% of people report they don’t worry about getting enough hours.
Based on data from 111 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Gap workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
35% report that they don’t have enough control over which shifts they work.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for Gap workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it to get time off at Gap?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 112 people who took the Breakroom Quiz between June 2025 and June 2026.
71% of people report it’s easy to get time off.
Based on data from 112 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Gap managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between June 2025 and June 2026.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 103 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Gap spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 121 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at Gap?
Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 135 people who took the Breakroom Quiz between May 2025 and May 2026.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 135 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a Gap job good for students?
Most students say this is a good place to work if you’re studying.
98% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.
98% of students report this is a good place to work if you’re studying.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.
Is working at Gap good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Gap feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.
89% of people say they’re treated with respect by their managers.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Gap get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 126 people who took the Breakroom Quiz between June 2025 and June 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 126 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at Gap?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 126 people who took the Breakroom Quiz between June 2025 and June 2026.
63% of people say they often feel stressed out at work.
Based on data from 126 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at Gap enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
34% of people report they don’t enjoy their job.
Based on data from 108 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Gap recommend working with their team?
Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 136 people who took the Breakroom Quiz between June 2025 and June 2026.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 136 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at Gap?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 129 people who took the Breakroom Quiz between June 2025 and June 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 129 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at Gap?
Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between June 2025 and June 2026.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think Gap’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 140 people who took the Breakroom Quiz between May 2025 and May 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 140 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how Gap is doing?
Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 119 people who took the Breakroom Quiz between June 2025 and June 2026.
What are the most popular job types at Gap?
What are the most popular jobs at Gap?
What are the most popular categories at Gap?
Full-time
This job post has expired today. Applications are no longer accepted.
Gap rating
6.8
Based on 272 frontline employees who took The Breakroom Quiz
25th of 102 rated fashion retailers
Job description
About the Role
As a senior leader within our Experience Design organization, you will shape the future of Gap Inc.'s customer and product experiences through scale, impact, and innovation. As one of the world's leading multi-brand retailers, we have the reach and responsibility to set the standard for modern, connected, and intelligent digital experiences.
The Sr. Director, UX Research will build and lead the research practice that ensures Gap Inc.'s experience decisions are grounded in evidence, not opinion. You will own the research strategy, methodology, and operations that connect customer insights to product and design decisions across all three journeys: Customer, Product, and Enterprise.
In this role, you will transform how research works at Gap Inc. You will move research upstream into discovery, embedding it in the product operating model so that teams get data-driven answers before decisions calcify. You will define when and how research is conducted, who participates, and how insights flow into design and product decisions.
You will lead the development of an AI-augmented research pipeline that dramatically compresses the research cycle (from days and weeks to hours). Where traditional studies take weeks, you will build the methodology and tooling to deliver synthesized findings in hours to a limited number of days, using AI to accelerate screener creation, protocol development, moderation at scale, and synthesis. You will do this while maintaining methodological rigor and the irreplaceable role of real human research participants.
This role is central to the Experience Design organization's mission to shift from opinion-driven to insight-driven decision-making. The Sr. Director, UX Research ensures that Gap Inc. understands its customers deeply, acts on that understanding quickly, and measures whether the experience delivered matches the experience intended.What You'll Do
As a senior leader within our Experience Design organization, you will shape the future of Gap Inc.'s customer and product experiences through scale, impact, and innovation. As one of the world's leading multi-brand retailers, we have the reach and responsibility to set the standard for modern, connected, and intelligent digital experiences.
The Sr. Director, UX Research will build and lead the research practice that ensures Gap Inc.'s experience decisions are grounded in evidence, not opinion. You will own the research strategy, methodology, and operations that connect customer insights to product and design decisions across all three journeys: Customer, Product, and Enterprise.
In this role, you will transform how research works at Gap Inc. You will move research upstream into discovery, embedding it in the product operating model so that teams get data-driven answers before decisions calcify. You will define when and how research is conducted, who participates, and how insights flow into design and product decisions.
You will lead the development of an AI-augmented research pipeline that dramatically compresses the research cycle (from days and weeks to hours). Where traditional studies take weeks, you will build the methodology and tooling to deliver synthesized findings in hours to a limited number of days, using AI to accelerate screener creation, protocol development, moderation at scale, and synthesis. You will do this while maintaining methodological rigor and the irreplaceable role of real human research participants.
This role is central to the Experience Design organization's mission to shift from opinion-driven to insight-driven decision-making. The Sr. Director, UX Research ensures that Gap Inc. understands its customers deeply, acts on that understanding quickly, and measures whether the experience delivered matches the experience intended.What You'll Do
- Build and lead the UX Research practice across Gap Inc., establishing research strategy, standards, and methodology that serve Customer Journey, Product Journey, and Enterprise Journey teams.
- Move research upstream in the product lifecycle. Partner with Product Management to embed research in discovery and quarterly planning, ensuring insights shape requirements before solutions are committed.
- Design and implement an AI-augmented research pipeline that compresses cycle times from weeks to hours/limited number of days. Leverage AI for screener generation, protocol development, moderation at scale, and rapid synthesis, while maintaining the methodological integrity of human-centered research.
- Manage a hybrid research team of Gap FTE researchers and managed service partners. Set quality standards, govern methodology, and ensure research capability scales with organizational demand.
- Establish the connective tissue between research insights and design and product decisions. Build the systems that make research findable, reusable, and actionable across teams and brands.
- Partner with the broader UX leadership team to ensure research informs the full design lifecycle: from strategic direction-setting through detailed usability validation and post-launch measurement.
- Own research operations: tooling strategy and vendor relationships, participant panel management, research governance, and insight repositories. Ensure the practice runs efficiently at enterprise scale.
- Champion data-driven decision-making across the organization. Translate research findings into narratives that influence executives, product leaders, and brand stakeholders.
- Define research quality standards and competency frameworks. Develop researchers at all levels, building a practice that attracts and grows top talent.
- Measure and communicate research impact. Connect research activities to decision quality, reduced rework, conversion improvements, and customer satisfaction outcomes.
- Extensive experience leading UX research organizations at enterprise scale, with direct accountability for research strategy and operations across multiple product lines or business units.
- Deep expertise across the full research methodology spectrum: generative and evaluative, qualitative and quantitative, moderated and unmoderated, behavioral and attitudinal. You select the right method for the decision, not the method you prefer.
- Proven ability to embed research into product operating models. You have built the processes, relationships, and governance that move research from an afterthought to a strategic input.
- Forward-looking perspective on AI-augmented research. You understand how AI can accelerate research operations while maintaining the irreplaceable value of real human participants and rigorous methodology.
- Experience managing hybrid or managed service research teams. You know how to maintain quality and methodological standards while scaling through external partners.
- Strong ability to translate research insights into executive narratives. You connect customer evidence to business decisions and make research indispensable to leadership.
- Fluency in research operations at scale: panel management, tooling ecosystems, consent and privacy requirements, and research governance.
- Experience in retail, e-commerce, or multi-brand consumer environments is strongly preferred. Understanding of omnichannel customer behavior, loyalty program dynamics, and brand-differentiated research approaches.
- A practice builder who develops researchers, establishes competency frameworks, and creates a research culture grounded in rigor, speed, and influence.
- You know what great research looks like, and you elevate the craft, culture, and capability of everyone around you to achieve it.