Frazier & Deeter
Frazier & Deeter

60 Frazier Deeter Customer Service Jobs Hiring Near You

Assurance Manager

Huntsville, AL · Hybrid

$109K - $132K/yr

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

Office Administrator

Huntsville, AL · On-site

$17.75 - $24.50/hr

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

Office Administrator

Huntsville, AL

$17.75 - $24.50/hr

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

Tax Senior Associate

Plymouth, MN · Hybrid

$86K - $106K/yr

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

Tax Manager, Corporate

Pensacola, FL · Hybrid

$108K - $145K/yr

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

Tax Manager, Corporate

Alpharetta, GA · On-site

$111K - $150K/yr

... of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. At Frazier & Deeter, we're committed to training ...

Showing results 21-40

Frazier & Deeter Jobs Information

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    Infographic showing various Customer Service job openings at Frazier Deeter in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 12% Physical, 84% Hybrid, and 4% Remote job distribution.

    Senior Production Support Engineer

    Frazier & Deeter

    Atlanta, GA • On-site

    Full-time

    Posted 16 days ago


    Job description

    Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!
    We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people.
    At Frazier & Deeter, we're committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.
    Job Summary:
    At Frazier & Deeter, our technology solutions play a critical role in supporting our people, clients, and continued growth. We are seeking a Senior Production Support Engineer to serve as a technical leader responsible for maintaining the stability, performance, and reliability of internally developed applications, automations, integrations, and AI-enabled solutions. This role combines complex problem-solving, operational excellence, and cross-functional collaboration to ensure our technology ecosystem delivers a seamless experience for users across the firm.
    Duties & Responsibilities:
    • Provide front-line senior support for internally built tools, automations, AI-enabled capabilities, integrations, and data workflows.
    • Serve as a technical peer to the development team by reviewing logs, diagnosing issues, identifying root cause, and recommending durable fixes.
    • Create monitoring, alerting, operational runbooks, and support procedures for production applications and automations.
    • Triage user issues, distinguish break-fix support from enhancement requests, and translate recurring issues into requirements for development and business analyst teams.
    • Provide white-glove post-cutover support for newly acquired teams after system migrations.
    • Mentor the junior Production Support Engineer and establish quality standards for the support function.
    • Help protect developer capacity by absorbing support work that the service desk is not positioned to handle.

    Education & Experience:
    • Senior engineer with 5+ years experience in software development, application support, or integration support.
    • Bachelor's degree in a related field preferred; relevant experience may be considered in lieu of a degree.
    • Ability to read logs, troubleshoot APIs, diagnose automation issues, and identify root causes across multiple systems.
    • Understanding of AI platforms, automations, Copilot, Claude, APIs, Salesforce, Certinia, or similar enterprise platforms preferred.
    • Familiarity with SDLC, defect triage, monitoring, alerting, support documentation, and production support practices.
    • Strong written communication skills and ability to document technical issues clearly for developers and business users.
    • Ability to operate calmly during post-cutover stabilization and high-pressure support windows.

    #LI - hybrid