... their Formlabs products. What You'll Do: * Accept and work on customer cases through multiple ... Regular sponsored professional development opportunities * Many opt-in culture events across our ...

60 Formlabs Product Development Jobs Hiring Near You
... their Formlabs products. What You'll Do: * Accept and work on customer cases through multiple ... Regular sponsored professional development opportunities * Many opt-in culture events across our ...
Software Product Designer
Somerville, MA · On-site
The Formlabs Design Team is looking for a Software Product Designer to shape the UX/UI design and development of user experience and interfaces across our embedded, desktop, and web products. As a ...
Software Product Designer
Somerville, MA · On-site
The Formlabs Design Team is looking for a Software Product Designer to shape the UX/UI design and development of user experience and interfaces across our embedded, desktop, and web products. As a ...
Business Development Representative (BDR), Channel Sales
Somerville, MA · On-site
$115K - $133K/yr
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
Business Development Representative (BDR), Channel Sales
Somerville, MA · On-site
$115K - $133K/yr
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
Sales Development Representative (SDR), Channel Sales
Somerville, MA · On-site
$115K - $133K/yr
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
Sales Development Representative (SDR), Channel Sales
Somerville, MA · On-site
$115K - $133K/yr
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
SLS Materials Scientist
Somerville, MA · On-site
$75K - $115K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
SLS Materials Scientist
Somerville, MA · On-site
$75K - $115K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Senior 3D Printing R&D Engineer
Somerville, MA · On-site
$120K - $175K/yr
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life ... We use engineering, physics, and experimentation to turn ideas into beautiful and reliable products.
Senior 3D Printing R&D Engineer
Somerville, MA · On-site
$120K - $175K/yr
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life ... We use engineering, physics, and experimentation to turn ideas into beautiful and reliable products.
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
Senior Product Manager, Hardware
Somerville, MA · On-site
$138K - $182K/yr
This role involves defining the requirements for new products in the Formlabs portfolio, determining key features and user experience, and overseeing the product through development all the way to ...
Senior Product Manager, Hardware
Somerville, MA · On-site
$138K - $182K/yr
This role involves defining the requirements for new products in the Formlabs portfolio, determining key features and user experience, and overseeing the product through development all the way to ...
Materials Scientist - Photopolymer Development
Boston, MA · On-site
$75K - $115K/yr
About Formlabs: Do you want to change how the world creates? At Formlabs, we're building the tools ... Collaborate cross-functionally with product management, hardware, and software teams to develop ...
Materials Scientist - Photopolymer Development
Boston, MA · On-site
$75K - $115K/yr
About Formlabs: Do you want to change how the world creates? At Formlabs, we're building the tools ... Collaborate cross-functionally with product management, hardware, and software teams to develop ...
Materials Scientist - Photopolymer Development
Somerville, MA · On-site
$75K - $115K/yr
About Formlabs: Do you want to change how the world creates? At Formlabs, we're building the tools ... Collaborate cross-functionally with product management, hardware, and software teams to develop ...
Materials Scientist - Photopolymer Development
Somerville, MA · On-site
$75K - $115K/yr
About Formlabs: Do you want to change how the world creates? At Formlabs, we're building the tools ... Collaborate cross-functionally with product management, hardware, and software teams to develop ...
... their Formlabs products - segmenting by different customer types, geos, etc. as needed * Track ... Regular sponsored professional development opportunities * Many opt-in culture events across our ...
... their Formlabs products - segmenting by different customer types, geos, etc. as needed * Track ... Regular sponsored professional development opportunities * Many opt-in culture events across our ...
Head of Software Product Management
Somerville, MA · On-site
$150K - $205K/yr
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life ... Lead your team through the full product life cycle; from conception, through development, to launch ...
Head of Software Product Management
Somerville, MA · On-site
$150K - $205K/yr
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life ... Lead your team through the full product life cycle; from conception, through development, to launch ...
Senior SLS Materials Scientist
Somerville, MA · On-site
$115K - $142K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Senior SLS Materials Scientist
Somerville, MA · On-site
$115K - $142K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Senior Growth Marketing Analyst
Somerville, MA · On-site
$111K - $138K/yr
... their Formlabs products - segmenting by different customer types, geos, etc. as needed * Track ... Experience with AEO/SEO and technical optimization of website (including light web development)
Senior Growth Marketing Analyst
Somerville, MA · On-site
$111K - $138K/yr
... their Formlabs products - segmenting by different customer types, geos, etc. as needed * Track ... Experience with AEO/SEO and technical optimization of website (including light web development)
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
Director of Product Management, Software
Somerville, MA · On-site
$150K - $205K/yr
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life ... Lead your team through the full product life cycle; from conception, through development, to launch ...
Director of Product Management, Software
Somerville, MA · On-site
$150K - $205K/yr
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life ... Lead your team through the full product life cycle; from conception, through development, to launch ...
SLS Materials Scientist
Boston, MA · On-site
$75K - $115K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
SLS Materials Scientist
Boston, MA · On-site
$75K - $115K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Senior SLS Materials Scientist
Boston, MA · On-site
$115K - $142K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Senior SLS Materials Scientist
Boston, MA · On-site
$115K - $142K/yr
Have a solid understanding of the fundamentals of materials science and polymer product development ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
About Formlabs Do you want to change how the world creates? At Formlabs, we're building the tools ... from cutting-edge products to life-saving medical devices. Our 3D printing technology powers ...
Technical Program Manager
Somerville, MA · On-site
$140K - $182K/yr
Create and maintain product cost models throughout the product development process, and be ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Technical Program Manager
Somerville, MA · On-site
$140K - $182K/yr
Create and maintain product cost models throughout the product development process, and be ... At Formlabs, base pay is one part of our total compensation package and is determined within a ...
Formlabs Jobs Information
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Full-time
Medical, Dental, Vision, Retirement
Re-posted 4 days ago
Job description
Do you want to change how the world creates?
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.
We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.
Your Impact:
To serve as the primary gateway for our customers, providing unparalleled support and education. We are committed to being the first point of contact, offering expertise and assistance that goes beyond problem-solving. Our goal is to empower users by delivering clear, reliable guidance and fostering a culture of continuous learning. As ambassadors of Formlabs, we strive to create a positive and impactful customer experience, ensuring that every interaction leaves our users more informed, confident, and satisfied with their Formlabs products.
What You'll Do:
- Accept and work on customer cases through multiple channels, including email and phone conversations with our customers
- Respond within the published Service Level Agreements, and promise to our customers
- Log all contacts in cases and provide technical support, diagnosis, and customer education opportunities in an effort to keep them printing and machines working, towards issue resolutions
- Dispatch replacement parts, hardware, and software, along with instructions and guidance per business guidelines
- Work with Services peers and Formlabs teams to be the voice of the customer on software and hardware-related feedback
- Learn our products, and print for yourself and for our customers
About You:
- 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience
- High School degree or equivalent
- Strong written and verbal empathetic communication skill
Bonus Skills:
- Technical retail experience (i.e., Apple Genius bar, Geek squad)
- Experience in Dental (hygienist, lab technician, etc)
- Experience in Additive Manufacturing
- STEM degree
- Fluency in Spanish or French
Our Benefits & Perks:
- Robust equity program to build future wealth through RSUs
- Comprehensive healthcare coverage (Medical, Dental, Vision)
- 401K matching and access to financial advisors
- Generous paid Parental Leave (up to 16 weeks)
- Tenure-based paid Sabbatical Leave (up to 6 weeks)
- Flexible Out of Office Plan - Take time when you need it
- Ample on-site parking & pre-tax commuter benefits
- Healthy on-site lunches, snacks, beverages, & treats
- Regular sponsored professional development opportunities
- Many opt-in culture events across our diverse community
- And of course... unlimited 3D prints
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
About Formlabs
Sourced by ZipRecruiter
Industry
Computer and electronic product manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Somerville, MA, US
Year founded
2011