Customer Support Engineer
Oakland, CA · Hybrid
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
60 Fivetran Full Time Jobs Hiring Near You
Customer Support Engineer
Oakland, CA · Hybrid
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Toronto office. Our hybrid work model offers ...
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Toronto office. Our hybrid work model offers ...
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
Senior Technical Product Marketing Manager
Denver, CO · On-site
$124K - $163K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Denver office. Our hybrid work model offers a ...
Senior Technical Product Marketing Manager
Denver, CO · On-site
$124K - $163K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Denver office. Our hybrid work model offers a ...
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model ...
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model ...
... at Fivetran and how we as a company go to market and this role is critical to this in achieving alignment with our most strategic partners. This is a full-time position based out of our Oakland ...
... at Fivetran and how we as a company go to market and this role is critical to this in achieving alignment with our most strategic partners. This is a full-time position based out of our Oakland ...
Customer Support Engineer
Denver, CO · Hybrid
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
Customer Support Engineer
Denver, CO · Hybrid
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
Senior Technical Product Marketing Manager
Oakland, CA · On-site
$139K - $182K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
Senior Technical Product Marketing Manager
Oakland, CA · On-site
$139K - $182K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
Customer Support Engineer
Denver, CO · On-site
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
Customer Support Engineer
Denver, CO · On-site
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
Senior Technical Product Marketing Manager
New York, NY · On-site
$132K - $173K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our New York office. Our hybrid work model offers ...
Senior Technical Product Marketing Manager
New York, NY · On-site
$132K - $173K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our New York office. Our hybrid work model offers ...
Vice President, Government Affairs
Washington, DC · On-site +1
This is a full-time work from home position based out of Washington, D.C. with travel as needed. What You'll Do * Build and own Fivetran's government affairs and political strategy from the ground up
Vice President, Government Affairs
Washington, DC · On-site +1
This is a full-time work from home position based out of Washington, D.C. with travel as needed. What You'll Do * Build and own Fivetran's government affairs and political strategy from the ground up
Senior Technical Product Marketing Manager
Denver, CO · On-site
$124K - $163K/yr
About the Role Fivetran is the data foundation for AI, enabling enterprises to scale analytics and ... This is a full-time, hybrid position based out of our Denver office. Our hybrid work model offers a ...
Senior Technical Product Marketing Manager
Denver, CO · On-site
$124K - $163K/yr
About the Role Fivetran is the data foundation for AI, enabling enterprises to scale analytics and ... This is a full-time, hybrid position based out of our Denver office. Our hybrid work model offers a ...
Senior Technical Product Marketing Manager
Austin, TX · On-site
$119K - $157K/yr
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Austin, TX office. Our hybrid work model ...
Senior Technical Product Marketing Manager
Austin, TX · On-site
$119K - $157K/yr
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time, hybrid position based out of our Austin, TX office. Our hybrid work model ...
Customer Support Engineer
Oakland, CA · On-site
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
Customer Support Engineer
Oakland, CA · On-site
Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran. This is a full-time, hybrid ...
Principal Software Engineer
Oakland, CA · On-site
$155K - $207K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend ...
Principal Software Engineer
Oakland, CA · On-site
$155K - $207K/yr
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend ...
Senior Technical Product Marketing Manager
Oakland, CA · On-site
$139K - $182K/yr
About the Role Fivetran is the data foundation for AI, enabling enterprises to scale analytics and ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
Senior Technical Product Marketing Manager
Oakland, CA · On-site
$139K - $182K/yr
About the Role Fivetran is the data foundation for AI, enabling enterprises to scale analytics and ... This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model ...
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model ...
From Fivetran's founding until now, our mission has remained the same: to make access to data as ... This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model ...
You will take responsibility for the growth and stability of Fivetran's infrastructure, and be a key player driving effective incident response and overall issue avoidance. This is a full-time, ...
You will take responsibility for the growth and stability of Fivetran's infrastructure, and be a key player driving effective incident response and overall issue avoidance. This is a full-time, ...
Principal Software Engineer
Oakland, CA · Hybrid
$155K - $207K/yr
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend ...
Principal Software Engineer
Oakland, CA · Hybrid
$155K - $207K/yr
About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared ... This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend ...
Fivetran Jobs Information
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Job description
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data - from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and external stakeholders to drive issues to a timely resolution. As a Support Engineer, you will partner with some of the most passionate teams in the world, our customer teams, to deliver a best-in-class experience. Through a collaborative and holistic approach that is focused on the resolution and prevention of issues, our CSEs as our customer's technical champion within Fivetran.
This is a full-time, hybrid position based out of our Denver, CO offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You'll Do
- Provide virtual technical support to Fivetran customers and partners.
- Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of reported issues.
- Investigate and Troubleshoot technical issues within the Fivetran environment using logs, internal/external tools, and foundational knowledge of our product and technologies.
- Work closely with Fivetran's Dev team to identify and resolve bugs and issues impacting Fivetran customers.
- Become a Subject Matter Expert on the Fivetran API Connectors and related technologies.
- Document any known or newly identified solutions in our knowledge base and share this knowledge across the team.
- Collaborate with teammates on technical and non-technical projects.
Skills We're Looking For
- 2+ years of relevant professional experience
- Strong customer advocacy skills, demonstrated over email and on video calls or screen shares
- Excellent written and verbal communication skills in English
- Experience troubleshooting APIs, including:
- Making API requests
- Interpreting responses and standard error codes
- Navigating and understanding API documentation
- Basic understanding of networking fundamentals, including the TCP/IP model
- Experience working with databases, both SQL and NoSQL
- Familiarity with basic SQL queries and commands
- Knowledge of and experience with data warehouse infrastructure, such as Snowflake, Databricks, BigQuery, and Amazon Redshift
- Ability to read and analyze logs to investigate and identify issues
- Comfortable navigating GitHub and submitting Pull Requests
- Strong, process-oriented troubleshooting and problem-solving skills
- Ability to thrive in a highly collaborative, global team environment
#LI-Hybrid #LI-EM1
About Fivetran
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Oakland, CA, US
Year founded
2012