Figure
Figure

60 Figure Data Jobs Hiring Near You

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy ...

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy ...

Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California ...

Figure is headquartered in San Jose, CA. We're seeking a Deployment Staging Specialist to support our offsite data collection operations. This hands-on role involves traveling to collection homes ...

Figure is headquartered in San Jose, CA. We are looking for a Logistics Coordinator to manage the movement of robots, spare parts, data collection equipment, and other materials between Figure HQ ...

Upload collected data to our AI training system * Proactively identify issues during collection and report feedback daily to Figure's AI team * Maintain a safe environment for both yourself and the ...

Figure is headquartered in San Jose, CA. We're seeking a Deployment Staging Specialist to support our offsite data collection operations. This hands-on role involves traveling to collection homes ...

Figure is headquartered in San Jose, CA. We are looking for a Logistics Coordinator to manage the movement of robots, spare parts, data collection equipment, and other materials between Figure HQ ...

Upload collected data to our AI training system * Proactively identify issues during collection and report feedback daily to Figure's AI team * Maintain a safe environment for both yourself and the ...

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. Our goal is ... Build generative systems for synthetic data creation, augmentation, and dataset scaling for robot ...

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Figure Jobs Information

What is it like to work at Figure?

Figure is a technology company that prioritizes innovation and collaboration, fostering an environment where employees can work together to drive progress and push boundaries.

The company's team structure is designed to be agile and adaptable, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. Figure's work environment is focused on delivering cutting-edge financial technology solutions, with a mission to make financial services more accessible and user-friendly.

Working at Figure may appeal to candidates who are passionate about fintech, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to a company that is shaping the future of financial services.
What are the most popular job types at Figure?
    What are the most popular categories at Figure?
    Infographic showing various Data job openings at Figure in the United States as of July 2026, with employment types broken down into 3% Internship, and 97% Full Time. Highlights an 100% Physical job distribution.
    Customer Success Associate

    Customer Success Associate

    Figure

    Charlotte, NC โ€ข On-site

    $71K/yr

    Other

    Medical, Dental, Vision, PTO

    This job post hasย expired today.ย Applications are no longer accepted.


    Job description

    About Figure
    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
    By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
    Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
    We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
    About the Role
    Start your career in fintech in one of the country's leading financial hubs. As a Customer Success Associate, you'll build real experience in lending, compliance, and customer operations, while helping customers navigate important financial decisions with confidence.
    Growth at Figure is real. In 2025 alone, 115 employees across Customer Operations received a pay increase or promotion.
    No prior fintech experience is required. We'll teach you the products, processes, and tools. What matters most is strong communication, sound judgment, attention to detail, and a genuine interest in learning.
    Compensation & Perks
    • Earn up to $71,000 a year in total compensation after the probationary period, including shift differentials and a monthly bonus opportunity
    • Company-paid medical, dental, and vision benefits for employees and dependents on select plans
    • Paid holidays, PTO, and sick time
    • Hybrid flexibility after training
    • Continuing education reimbursement
    • Paid family leave
    • New Hire and Anniversary Swag
    • Employee Recognition Program
    What You'll Do
    • Serve as a trusted first point of contact for prospective and existing customers across phone, chat, and email
    • Help customers navigate the application process, resolve blockers, and better understand our products
    • Build expertise in the Figure ecosystem, including HELOCs and other financial products and processes
    • Explain complex financial concepts in a clear, simple, customer-friendly way
    • Provide troubleshooting support across a range of customer and platform issues
    • Complete compliance-related steps accurately and consistently
    • Identify trends and share ideas that improve the customer experience and support team effectiveness
    • Participate in training and licensing programs that expand your skill set
    • Contribute to a high-performing, team-oriented environment where reliability and strong execution matte
    What We Look For
    • 1+ year of experience in a customer-facing role
    • Strong verbal and written communication skills
    • Ability to explain complex information clearly and build trust with customers
    • Comfort working in a structured, fast-paced, high-volume environment
    • Strong attention to detail and ability to follow process accurately
    • Confidence learning new systems and navigating multiple technology platforms
    • Ability to complete required compliance training
    • Adhere to all company security policies and data handling procedures.
    • Complete mandatory security awareness training within required timeframes.
    • Promptly report any suspected security incidents or suspicious activity to the Security team.

    Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
    Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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