Regulatory Fidelity & Security: Ensure all AI implementations and data models adhere strictly to government policies, data privacy regulations, and Zero Trust Architecture principles. Support ongoing ...
65 Fidelity Security Jobs Hiring Near You
Regulatory Fidelity & Security: Ensure all AI implementations and data models adhere strictly to government policies, data privacy regulations, and Zero Trust Architecture principles. Support ongoing ...
... security expectations, and long-term technology strategy * Drive consistent architecture practices ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
... security expectations, and long-term technology strategy * Drive consistent architecture practices ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. * Define technical strategy. Lead ...
Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. * Define technical strategy. Lead ...
Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. * Define technical strategy. Lead ...
Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. * Define technical strategy. Lead ...
... security expectations, and long-term technology strategy * Drive consistent architecture practices ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
... security expectations, and long-term technology strategy * Drive consistent architecture practices ... Fidelity's Onsite Working Model Fidelity is transitioning to a full-time onsite working model ...
Senior Analyst - Digital Assets Security
Chicago, IL · On-site
$98K - $129K/yr
Fidelity will not provide immigration sponsorship for this position The Role We are seeking a highly motivated Senior Security Analyst - Blockchain, Digital Assets & Smart Contract Security to join ...
Senior Analyst - Digital Assets Security
Chicago, IL · On-site
$98K - $129K/yr
Fidelity will not provide immigration sponsorship for this position The Role We are seeking a highly motivated Senior Security Analyst - Blockchain, Digital Assets & Smart Contract Security to join ...
Senior Analyst - Digital Assets Security
Chicago, IL · On-site
$98K - $129K/yr
Fidelity will not provide immigration sponsorship for this position TheRole We areseekinga highly motivated Senior Security Analyst - Blockchain, Digital Assets & Smart Contract Security to join our ...
Senior Analyst - Digital Assets Security
Chicago, IL · On-site
$98K - $129K/yr
Fidelity will not provide immigration sponsorship for this position TheRole We areseekinga highly motivated Senior Security Analyst - Blockchain, Digital Assets & Smart Contract Security to join our ...
... high-fidelity Security Risk Assessments, standard operating procedures (SOPs), and technical analysis of alternatives (AoA) whitepapers. About the Company: NexGen Data Systems is an emerging ...
... high-fidelity Security Risk Assessments, standard operating procedures (SOPs), and technical analysis of alternatives (AoA) whitepapers. About the Company: NexGen Data Systems is an emerging ...
Detection Engineer - Threat Hunter
Arlington, VA · On-site
$170K - $190K/yr
... high-fidelity security detections. Key Responsibilities Threat Hunting * Conduct proactive threat hunting activities to identify malicious, suspicious, or unauthorized activity across enterprise ...
Detection Engineer - Threat Hunter
Arlington, VA · On-site
$170K - $190K/yr
... high-fidelity security detections. Key Responsibilities Threat Hunting * Conduct proactive threat hunting activities to identify malicious, suspicious, or unauthorized activity across enterprise ...
The FSO will be responsible for administering Fidelity Partners' security program, maintaining compliance with federal industrial security requirements, managing personnel security clearances, and ...
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The FSO will be responsible for administering Fidelity Partners' security program, maintaining compliance with federal industrial security requirements, managing personnel security clearances, and ...
The FSO will be responsible for administering Fidelity Partners' security program, maintaining compliance with federal industrial security requirements, managing personnel security clearances, and ...
The FSO will be responsible for administering Fidelity Partners' security program, maintaining compliance with federal industrial security requirements, managing personnel security clearances, and ...
By bridging the gap between advanced systems engineering and CSSP compliance, this engineer ensures continuous operational readiness, high-fidelity security telemetry, and strict adherence to JFHQ ...
By bridging the gap between advanced systems engineering and CSSP compliance, this engineer ensures continuous operational readiness, high-fidelity security telemetry, and strict adherence to JFHQ ...
Oracle Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast paced ...
Oracle Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast paced ...
Oracle Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast paced ...
Oracle Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast paced ...
Google Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position. The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast ...
Google Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position. The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast ...
Google Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position. The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast ...
Google Cloud Security Engineer
Durham, NC · On-site
$53.75 - $72/hr
Fidelity will not provide immigration sponsorship for this position. The Role Fidelity is currently seeking a Cloud Security Engineer to join their Cloud Platform and Security Team. It is a fast ...
Architect, build and maintain high-volume, high-fidelity security data modeling in Snowflake system for detection engineering and threat hunting use cases * Lead the ingestion, normalization ...
Architect, build and maintain high-volume, high-fidelity security data modeling in Snowflake system for detection engineering and threat hunting use cases * Lead the ingestion, normalization ...
By bridging the gap between systems engineering and CSSP compliance, this engineer ensures continuous operational readiness, high-fidelity security telemetry, and strict adherence to JFHQ-DoDIN ...
By bridging the gap between systems engineering and CSSP compliance, this engineer ensures continuous operational readiness, high-fidelity security telemetry, and strict adherence to JFHQ-DoDIN ...
Sr. Database Engineer & Developer, Security Data
Jersey City, NJ · On-site
$150 - $200/hr
Architect, build and maintain high-volume, high-fidelity **security data modeling** in Snowflake system for detection engineering and threat hunting use cases* Lead the ingestion, normalization ...
Sr. Database Engineer & Developer, Security Data
Jersey City, NJ · On-site
$150 - $200/hr
Architect, build and maintain high-volume, high-fidelity **security data modeling** in Snowflake system for detection engineering and threat hunting use cases* Lead the ingestion, normalization ...
Architect, build and maintain high-volume, high-fidelity security data modeling in Snowflake system for detection engineering and threat hunting use cases * Lead the ingestion, normalization ...
Architect, build and maintain high-volume, high-fidelity security data modeling in Snowflake system for detection engineering and threat hunting use cases * Lead the ingestion, normalization ...
Fidelity Jobs Information
Do workers at Fidelity Investments get paid breaks?
Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.
86% of people say they get paid breaks.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Fidelity Investments pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
At Fidelity Investments, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and August 2026.
Is the health insurance from Fidelity Investments affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.
93% of people say the health insurance costs are okay
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Fidelity Investments?
Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 113 people who took the Breakroom Quiz between September 2025 and August 2026.
98% of people say they get paid time off.
Based on data from 113 people who took the Breakroom Quiz between September 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and March 2026.
- 15% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 12% of people with changing schedules find out their shifts three weeks ahead of time.
- 59% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and March 2026.
Do workers at Fidelity Investments worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 129 people who took the Breakroom Quiz between November 2024 and August 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 129 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Fidelity Investments workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.
43% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it for Fidelity Investments workers to change shifts?
Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to get time off at Fidelity Investments?
Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 104 people who took the Breakroom Quiz between September 2025 and August 2026.
84% of people report it’s easy to get time off.
Based on data from 104 people who took the Breakroom Quiz between September 2025 and August 2026.
Do Fidelity Investments managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 144 people who took the Breakroom Quiz between November 2024 and August 2026.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 144 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at Fidelity Investments spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 141 people who took the Breakroom Quiz between November 2024 and August 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 141 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to take sick days at Fidelity Investments?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between September 2025 and August 2026.
Is a Fidelity Investments job good for students?
Most students say this is a good place to work if you’re studying.
94% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.
94% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.
Is working at Fidelity Investments good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
98% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.
98% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Fidelity Investments feel treated with respect by their managers?
Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.
90% of people say they’re treated with respect by their managers.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Fidelity Investments get to take their breaks without interruption?
Most people get breaks without interruption.
99% of people report that they get to take their breaks without interruption.
Based on data from 110 people who took the Breakroom Quiz between September 2025 and August 2026.
99% of people report that they get to take their breaks without interruption.
Based on data from 110 people who took the Breakroom Quiz between September 2025 and August 2026.
Is it stressful to work at Fidelity Investments?
Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.
69% of people say they often feel stressed at work.
Based on data from 106 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Fidelity Investments enjoy their jobs?
Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 96 people who took the Breakroom Quiz between September 2025 and August 2026.
70% of people report they enjoy their job.
Based on data from 96 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people at Fidelity Investments recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and August 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 114 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get enough training when they start at Fidelity Investments?
Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 111 people who took the Breakroom Quiz between September 2025 and August 2026.
86% of people report they got enough training when they started working here.
Based on data from 111 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people get support to advance at Fidelity Investments?
Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 100 people who took the Breakroom Quiz between September 2025 and August 2026.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 100 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people think Fidelity Investments’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between September 2025 and August 2026.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 89 people who took the Breakroom Quiz between September 2025 and August 2026.
Do workers feel well informed about how Fidelity Investments is doing?
Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and August 2026.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 102 people who took the Breakroom Quiz between September 2025 and August 2026.
What are the most popular jobs at Fidelity?
What are the most popular categories at Fidelity?
Call Center Salesforce Agentforce Implementation Engineer
Vienna, VA • On-site
ITCON •
11 - 50 employees11 - 50 employees
Full-time
Re-posted 21 days ago
Job description
We are seeking a highly skilled Salesforce Agentforce Implementation Engineer to lead the deployment of next-generation AI agents within complex, high-volume contact center environments. Operating within a CMMI Level III and ISO-certified framework, you will architect and deploy autonomous AI solutions that seamlessly integrate with our existing omnichannel platforms, including Genesys Cloud and ServiceNow.
This role is critical to our mission of modernizing legacy systems, elevating the customer experience, and ensuring strict regulatory fidelity across all cloud workflows. We advocate for workforce excellence; therefore, this is a permanent, full-time position with comprehensive benefits to support the stability required for high-stress, operational modernization efforts.
Minimum requirements
Education : Bachelor's degree in Business Administration, Management, IT, or related field preferred
Experience: 5+ years of dedicated Salesforce architecture and development experience, with hands-on expertise in implementing Salesforce AI products (Einstein AI, Data Cloud, Prompt Builder) and specifically the Agentforce platform.
Certifications (preferred): Salesforce AI Specialist, Salesforce Platform Developer I/II, and/or Data Cloud Consultant.
Technical Proficiency: Deep understanding of Apex, Lightning Web Components (LWC), REST/SOAP APIs, and multi-channel system architecture.
Industry Knowledge: Proven background in modernizing enterprise or federal government contact centers. Familiarity with navigating strict compliance environments (e.g., FedRAMP High-aligned architecture).
This role is critical to our mission of modernizing legacy systems, elevating the customer experience, and ensuring strict regulatory fidelity across all cloud workflows. We advocate for workforce excellence; therefore, this is a permanent, full-time position with comprehensive benefits to support the stability required for high-stress, operational modernization efforts.
- Agentforce Architecture & Configuration: Design, build, and deploy custom Agentforce AI agents. Leverage Salesforce Data Cloud, Prompt Builder, and Copilot to automate complex Tier 1 and Tier 2 inquiries, reducing average handle times and improving first-contact resolution.
- Omnichannel & System Integration: Architect robust data flows and API integrations between Salesforce Agentforce, CCaaS platforms (such as Genesys Cloud), and ITSM systems (such as ServiceNow) to establish a unified, 360-degree view of the customer journey.
- Regulatory Fidelity & Security: Ensure all AI implementations and data models adhere strictly to government policies, data privacy regulations, and Zero Trust Architecture principles. Support ongoing organizational compliance objectives, including alignment with CMMC Level 2 standards.
- DevSecOps & Cloud Modernization: Participate in agile sprints and DevSecOps pipelines to drive continuous delivery. Author clear technical narratives, process flows, and architectural documentation for system migrations.
- Continuous Optimization: Monitor agent performance, refine AI reasoning triggers, and adjust guardrails to ensure responses are accurate, empathetic, and perfectly aligned with operational scripts and policies.
- Problem Solving: Exceptional ability to translate complex business rules and regulatory requirements into autonomous AI guardrails and instructions.
Minimum requirements
Education : Bachelor's degree in Business Administration, Management, IT, or related field preferred
Experience: 5+ years of dedicated Salesforce architecture and development experience, with hands-on expertise in implementing Salesforce AI products (Einstein AI, Data Cloud, Prompt Builder) and specifically the Agentforce platform.
Certifications (preferred): Salesforce AI Specialist, Salesforce Platform Developer I/II, and/or Data Cloud Consultant.
Technical Proficiency: Deep understanding of Apex, Lightning Web Components (LWC), REST/SOAP APIs, and multi-channel system architecture.
Industry Knowledge: Proven background in modernizing enterprise or federal government contact centers. Familiarity with navigating strict compliance environments (e.g., FedRAMP High-aligned architecture).
About ItCon
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Spring Valley, NY, US
Year founded
2008