FFE Transportation
FFE Transportation

62 Ffe Transportation Customer Service Representative Jobs Hiring Near You

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We are seeking a detail-oriented and customer-focused Customer Service Representative to support our transportation and logistics operations. This role is responsible for managing customer accounts ...

... in class service to our customers. Dockworkers will receive a competitive hourly rate and are ... Previous warehouse experience in the transportation industry at companies like Amazon, FedEx, or ...

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Yard Hostler

Lithonia, GA

$19.25 - $23.75/hr

... class service to our customers. Yard Hostlers will receive a competitive hourly rate and are ... Previous hostler experience in the transportation industry at companies like Amazon, FedEx, or ...

Yard Hostler

Tolland, CT · On-site

$18.75 - $23.25/hr

... class service to our customers. Yard Hostlers will receive a competitive hourly rate and are ... Previous hostler experience in the transportation industry at companies like Amazon, FedEx, or ...

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Infographic showing various Customer Service Representative job openings at Ffe Transportation in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Physical job distribution.

Corporate Customer Service Representative (Full-Time)

Dayton Freight

Dayton, OH • On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

5th of 366 rated logistics


Job description

Customer Service Representative

Customer Service Representatives are responsible for assisting all internal and external Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities
  • Assist callers in a timely manner
  • Handle customer admin from a variety of resources including calls, service center questions, faxes, and queue email requests
  • Promptly reply to messages in the group voicemails
  • Provide break, lunch and vacation support for the Reception position
  • Work in a team setting to efficiently and effectively answer group calls and emails
  • Provide feedback on potential process improvements or recommendations to improve or streamline customer requests
  • Accurately, professionally and efficiently address a wide variety of customer requests that include but are not limited to the following:
    • Tracing shipments, ETA's, delivery notifications
    • Schedule pickups
    • Image Documents
    • Website Questions
    • Guaranteed service questions/assistance
    • Freight bill questions and corrections
  • Maintain a friendly, efficient, and professional working relationship with all customers and employees
  • Work with and support all aspects of our partnership business
  • Follow Company procedures at all times
  • Publicly support the mission, vision, and values of Dayton Freight Lines
  • Support the Customer Service Department, Quality Department, and Customer Relations Supervisor as needed
  • Handle other daily admin requirements as assigned
Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

CSR, Customer Service, family, culture, LTL, transportation, customer oriented

Physical Demands

Hours are 09:30am - 06:00pm Monday through Friday.


What Dayton Freight employees say

Pay

Benefits

Hours and flexibility

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