THE ROLE As a Customer Trust Analyst at Everpure, you will act as the crucial security bridge between enterprise customers and our internal teams, directly accelerating sales cycles and instilling ...
Everpure
60 Everpure Customer Service Jobs Hiring Near You
THE ROLE As a Customer Trust Analyst at Everpure, you will act as the crucial security bridge between enterprise customers and our internal teams, directly accelerating sales cycles and instilling ...
Customer Trust Analyst
Santa Clara, CA · On-site
$126K - $189K/yr
You will elevate Everpure's security posture by transforming complex technical compliance standards into compelling trust assets during high-stakes deal evaluations. Partnering closely with Sales ...
Customer Trust Analyst
Santa Clara, CA · On-site
$126K - $189K/yr
You will elevate Everpure's security posture by transforming complex technical compliance standards into compelling trust assets during high-stakes deal evaluations. Partnering closely with Sales ...
Customer Success Manager
Lehi, UT · On-site
$82K - $171K/yr
The Role As a Customer Success Manager (CSM) at Everpure, you will act as a trusted strategic advisor, driving value realization and adoption across our as-a-Service subscription portfolioincluding ...
New
Customer Success Manager
Lehi, UT · On-site
$82K - $171K/yr
The Role As a Customer Success Manager (CSM) at Everpure, you will act as a trusted strategic advisor, driving value realization and adoption across our as-a-Service subscription portfolioincluding ...
New
Design the Customer Lifecycle: Architect the service-focused vision and relationship roadmap, championing customer requirements directly into Everpure's Engineering and Product roadmaps to drive ...
Design the Customer Lifecycle: Architect the service-focused vision and relationship roadmap, championing customer requirements directly into Everpure's Engineering and Product roadmaps to drive ...
Own the overall post-sales service delivery relationship with key customers, managing everything ... Everpure and Portworx. * Act as a primary customer advocate and conduit into various cross ...
Own the overall post-sales service delivery relationship with key customers, managing everything ... Everpure and Portworx. * Act as a primary customer advocate and conduit into various cross ...
Customer Success Manager
Lehi, UT · On-site
$82K - $171K/yr
THE ROLE As a Customer Success Manager (CSM) at Everpure , you will act as a trusted strategic advisor, driving value realization and adoption across our as-a-Service subscription portfolio-including ...
New
Customer Success Manager
Lehi, UT · On-site
$82K - $171K/yr
THE ROLE As a Customer Success Manager (CSM) at Everpure , you will act as a trusted strategic advisor, driving value realization and adoption across our as-a-Service subscription portfolio-including ...
New
... Everpure's industry-leading Evergreen subscription portfolio. You will act as the strategic link ... Oversee post-sales service delivery for mid-market accounts, collaborating closely with Renewals ...
... Everpure's industry-leading Evergreen subscription portfolio. You will act as the strategic link ... Oversee post-sales service delivery for mid-market accounts, collaborating closely with Renewals ...
Global Strategic Account Service Director
New York, NY · On-site
$146K - $273K/yr
Design the Customer Lifecycle: Architect the service-focused vision and relationship roadmap, championing customer requirements directly into Everpure's Engineering and Product roadmaps to drive ...
Global Strategic Account Service Director
New York, NY · On-site
$146K - $273K/yr
Design the Customer Lifecycle: Architect the service-focused vision and relationship roadmap, championing customer requirements directly into Everpure's Engineering and Product roadmaps to drive ...
As managed service motions increasingly shape how customers consume and renew technology, this role carries direct responsibility for ensuring Everpure's managed service offer is differentiated ...
As managed service motions increasingly shape how customers consume and renew technology, this role carries direct responsibility for ensuring Everpure's managed service offer is differentiated ...
As managed service motions increasingly shape how customers consume and renew technology, this role carries direct responsibility for ensuring Everpure's managed service offer is differentiated ...
As managed service motions increasingly shape how customers consume and renew technology, this role carries direct responsibility for ensuring Everpure's managed service offer is differentiated ...
... as-a-service business, setting OKRs and growth targets to ensure Everpure captures and exceeds ... customer needs and outpace industry trends. * Lead Cross-Functional Execution: Act as the ...
... as-a-service business, setting OKRs and growth targets to ensure Everpure captures and exceeds ... customer needs and outpace industry trends. * Lead Cross-Functional Execution: Act as the ...
Senior Customer Success Manager, Portworx
New York, NY · On-site
$134K - $252K/yr
Own the overall post-sales service delivery relationship with key customers, managing everything ... Everpure and Portworx. * Act as a primary customer advocate and conduit into various cross ...
Senior Customer Success Manager, Portworx
New York, NY · On-site
$134K - $252K/yr
Own the overall post-sales service delivery relationship with key customers, managing everything ... Everpure and Portworx. * Act as a primary customer advocate and conduit into various cross ...
Senior Pre-Sales Systems Engineer, Enterprise - Pittsburgh
$56.50 - $73/hr
The role involves understanding customer challenges and tailoring solutions while collaborating with the sales team to showcase the value of Everpure's products and services. Responsibilities : • ...
Senior Pre-Sales Systems Engineer, Enterprise - Pittsburgh
$56.50 - $73/hr
The role involves understanding customer challenges and tailoring solutions while collaborating with the sales team to showcase the value of Everpure's products and services. Responsibilities : • ...
Senior Pre-Sales Systems Engineer, Commercial - Detroit/Grand Rapids
Detroit, MI · Remote
$103K - $141K/yr
... customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure ... services. WHAT YOU'LL DO: * Develop an exhaustive understanding of what drives a customer ...
Senior Pre-Sales Systems Engineer, Commercial - Detroit/Grand Rapids
Detroit, MI · Remote
$103K - $141K/yr
... customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure ... services. WHAT YOU'LL DO: * Develop an exhaustive understanding of what drives a customer ...
Technical Program Manager, Hardware
Santa Clara, CA · On-site
$151K - $196K/yr
THE ROLE Everpure is seeking an energetic Technical Program Manager experienced in leading ... Customer service focus, with the ability to communicate with highly technical management teams. * A ...
Technical Program Manager, Hardware
Santa Clara, CA · On-site
$151K - $196K/yr
THE ROLE Everpure is seeking an energetic Technical Program Manager experienced in leading ... Customer service focus, with the ability to communicate with highly technical management teams. * A ...
Senior Pre-Sales Systems Engineer, Commercial - Denver
Denver, CO · Remote
$107K - $147K/yr
... customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure ... services. WHAT YOU'LL DO: * Develop an exhaustive understanding of what drives a customer ...
Senior Pre-Sales Systems Engineer, Commercial - Denver
Denver, CO · Remote
$107K - $147K/yr
... customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure ... services. WHAT YOU'LL DO: * Develop an exhaustive understanding of what drives a customer ...
Principal Product Manager, Cloud
Santa Clara, CA · On-site
$198K - $297K/yr
... as-a-service business, setting OKRs and growth targets to ensure Everpure captures and exceeds ... customer needs and outpace industry trends. * Lead Cross-Functional Execution: Act as the ...
Principal Product Manager, Cloud
Santa Clara, CA · On-site
$198K - $297K/yr
... as-a-service business, setting OKRs and growth targets to ensure Everpure captures and exceeds ... customer needs and outpace industry trends. * Lead Cross-Functional Execution: Act as the ...
Senior Pre-Sales Systems Engineer, Enterprise - Pittsburgh
Pittsburgh, PA · Remote
$101K - $138K/yr
... customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure ... services. WHAT YOU'LL DO: * Develop an exhaustive understanding of what drives a customer ...
Senior Pre-Sales Systems Engineer, Enterprise - Pittsburgh
Pittsburgh, PA · Remote
$101K - $138K/yr
... customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure ... services. WHAT YOU'LL DO: * Develop an exhaustive understanding of what drives a customer ...
Senior Product Manager, FlashArray Core
Santa Clara, CA · On-site
$148K - $196K/yr
Everpure is reshaping the data storage industry with innovative technology. As the Senior Product ... Partner directly with customers and field teams to decode workload patterns--such as virtualization ...
Senior Product Manager, FlashArray Core
Santa Clara, CA · On-site
$148K - $196K/yr
Everpure is reshaping the data storage industry with innovative technology. As the Senior Product ... Partner directly with customers and field teams to decode workload patterns--such as virtualization ...
Senior Manager, Customer Success
Raleigh, NC · On-site
$134K - $252K/yr
Oversee post-sales service delivery for mid-market accounts, collaborating closely with Renewals ... Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race ...
Senior Manager, Customer Success
Raleigh, NC · On-site
$134K - $252K/yr
Oversee post-sales service delivery for mid-market accounts, collaborating closely with Renewals ... Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race ...
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PTO
Posted 7 days ago
Job description
THE ROLE
As a Customer Trust Analyst at Everpure, you will act as the crucial security bridge between enterprise customers and our internal teams, directly accelerating sales cycles and instilling confidence in our platform. You will elevate Everpure's security posture by transforming complex technical compliance standards into compelling trust assets during high-stakes deal evaluations. Partnering closely with Sales, Legal, Product Security, and Engineering, you will resolve customer risk concerns, demystify technical architecture, and streamline due diligence. Ultimately, your work turns security into a powerful competitive differentiator that drives seamless customer acquisition and long-term partnership trust.
WHAT YOU'LL DO
- Accelerate Customer Security Due Diligence: Own and execute the customer security evaluation lifecycle-answering technical inquiries, questionnaires, and audit requests-to eliminate security friction in the sales pipeline and accelerate deal closure.
- Curate & Expand Customer Trust Assets: Manage and continuously optimize Everpure's customer-facing Trust Center and artifact portal, ensuring high quality, transparency, and immediate accessibility for SOC reports, ISO certifications, penetration test summaries, and security whitepapers.
- Serve as Cross-Functional Security Liaison: Partner directly with Engineering, Product Management, Legal, and Compliance to translate intricate technical details into clear, business-oriented responses that satisfy strict enterprise security and regulatory requirements.
- Drive Process Efficiency & Scalability: Build, maintain, and automate reusable response libraries and trust platforms to continuously reduce questionnaire turnaround times and elevate standard response quality across all go-to-market engagements.
- Advocate for Customer Trust Needs: Track recurring security inquiry trends and audit feedback to identify process enhancements, advocating for customer security priorities within internal product and security roadmaps.
WHAT YOU BRING
- 2-5 years of experience in Customer Trust, GRC, Information Security, Security Assurance, Compliance, or a related field.
- Information Security & Governance: Understanding of core cybersecurity concepts, cloud security architectures, and enterprise security frameworks, including SOC 2, ISO/IEC 27001, NIST CSF, and GDPR, preferred.
- Technical Communication & Writing: Ability to synthesize technical controls, system architectures, and security policies into clear, impactful, customer-facing messaging for enterprise security teams and executive stakeholders.
- Cross-Functional Collaboration & Project Management: Demonstrated ability to manage technical evaluations under tight deadlines by coordinating effectively with cross-functional partners across Sales, Legal, Engineering, and Security.
- Analytical Problem Solving & Quality Focus: Meticulous attention to detail and sharp analytical skills to evaluate complex security questionnaires, contract terms, and compliance artifacts to ensure precise, high-impact responses.
- Bonus Skill - Emerging Tech & AI Automation: Proficiency with generative AI applications or workflow automation solutions to further optimize trust operations is highly desirable.
- We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
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