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60 Esolutions Customer Service Jobs Hiring Near You

E-Solutions

Technical Security Officer

Encino, CA · On-site

$16.75 - $20/hr

About The Client Our client is a global technology consulting and digital solutions company that ... customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 ...

E-Solutions

Endpoint Imaging - Atlanta GA

Atlanta, GA · On-site

Strong practical experience with PXE-based imaging solutions, which are a critical component of the customer's image deployment and installation infrastructure. This includes troubleshooting PXE boot ...

E-Solutions

Executive Support Windows

Hartford, CT · On-site

$37K - $47K/yr

Sr. Technical Support - Site Lead/Executive Support - Onsite Tech Services (Windows) Location ... Industry certifications (e.g., Microsoft, ITIL, CompTIA)

E-Solutions

Picker\/Packer\/Repacker I

Hartford, CT · On-site

$17 - $18/hr

... ship to customers (kind of like quality control) Assignment does have the possibility of going ... cleaning solutions and hand tools; examines and inspects containers, materials, and products to ...

E-Solutions

Executive Support Windows

Atlanta, GA · On-site

$36K - $45K/yr

Sr. Technical Support - Site Lead/Executive Support - Onsite Tech Services (Windows) Location ... Industry certifications (e.g., Microsoft, ITIL, CompTIA)

E-Solutions

Portfolio GTM Lead

Encino, CA · On-site

Strong understanding of AI's impact on the services industry and ability to translate it into client-ready solutions. * Experience in AI-powered GTM strategy creation, industry-specific offerings ...

E-Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Promote and retain products and services. * Experience in customer retention or sales and call center operations. * Prior experience in a call center environment is required. * Deliver excellent ...

E-Solutions

Will Call I

Lihue, HI · On-site

$81K - $81K/yr

This associate runs invoices, collects payment when necessary, and supports Customer Service. Requirements include a High School diploma or equivalent.

E-Solutions

Will Call I

Jessup, MD · On-site

$15.50 - $16/hr

This associate runs invoices, collects payment when necessary, and supports Customer Service. Requirements include a High School diploma or equivalent.

E-Solutions

Commercial Credit/nCino Senior Manager

Relevant professional services firm experience in technology or management consulting with broad ... Built next generation analytic capabilities (e.g., predictive, generative, or agentic AI) for ...

E-Solutions

Dietary Services - Dietitian

Sumter, SC · On-site

Dietitian Will accept local travelers 50 miles or more from facility at the full regular bill rate. Required certifications or licenses: RD (Registered Dietitian), South Carolina dietetics license.

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    Infographic showing various Customer Service job openings at Esolutions in the United States as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution.

    :: Email / IM / Collaboration Lead - Milford, MA

    E-Solutions

    Milford, MA • On-site

    $112K - $148K/yr

    Other

    Re-posted 4 days ago

    Job description

    Email / IM / Collaboration Lead

    Location: Milford, MA 01757

    Mode: Contract (6+ Months) - Onsite

    Note: IN-Person interview required.

    Messaging Administration and Operations
    • Administer and oversee Exchange Online environments, including mailbox provisioning, retention configuration, and transport rule administration.
    • Maintain mail flow configurations, including connectors and message routing policies.
    • Manage shared mailboxes, resource mailboxes, distribution lists, and Microsoft 365 Groups in accordance with organizational standards.
    • Execute advanced mailbox operations, including migrations, recoveries, litigation holds, and archive management.
    Advanced Troubleshooting and Tier 3 Support
    • Diagnose and resolve complex email delivery issues, including latency and service degradation.
    • Troubleshoot and support hybrid Exchange environments (on-premises and cloud) to ensure continuity of service.
    • Analyze and remediate issues related to mail routing, connectors, and DNS records (MX, SPF, DKIM, DMARC).
    • Produce root cause analyses (RCA) and provide preventive recommendations to reduce recurrence.
    Email Security and Compliance
    • Configure and administer Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
    • Implement, monitor, and tune anti-spam, anti-malware, and phishing protection policies to mitigate email-borne threats.
    • Design, implement, and maintain email authentication protocols (SPF, DKIM, DMARC).
    • Support compliance requirements, including retention policies, eDiscovery, and audit activities.
    Architecture and Design
    • Lead the design and implementation of messaging solutions and service enhancements.
    • Support migration initiatives, including on-premises Exchange to Exchange Online and cross-tenant migrations.
    • Provide technical direction to ensure scalability, high availability, and performance optimization of the messaging platform.
    • Contribute to transition and transformation initiatives to modernize and standardize messaging environments.
    Monitoring and Incident Management
    • Monitor messaging services, alerts, and service health indicators to ensure operational stability.
    • Manage major incidents (Priority 1/Priority 2) and coordinate resolution efforts with Microsoft and third-party vendors, as required.
    • Adhere to ITIL-aligned processes for Incident, Problem, and Change Management.
    Automation and Optimization
    • Develop and maintain automation scripts using PowerShell for Exchange Online.
    • Streamline operational activities, including user provisioning, reporting, and mailbox management.
    • Drive continuous improvement initiatives to enhance service efficiency and reliability.
    Required Technical Skills

    Core Messaging Technologies

    • Microsoft 365 (Exchange Online – advanced level)
    • Exchange Hybrid (on-premises + cloud integration)
    • Mail flow and transport configuration

    Security & Compliance

    • Exchange Online Protection (EOP)
    • Microsoft Defender for Office 365
    • Email security technologies (anti-spam, anti-virus, threat protection)
    • SPF, DKIM, DMARC implementation

    Directory & Identity

    • Azure AD / Entra ID
    • Active Directory (synchronization, AAD Connect)

    Networking & Protocols

    • SMTP, TLS, and DNS (MX and SPF records)
    • Email routing and relay configurations

    Scripting & Tools

    Apply