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Position Overview

The Import/Export Specialist is responsible for the international shipment management, document compliance, and accuracy for the company’s inbound into the United States. This role ensures speed and compliance of imported products, follows the company’s international trade compliance policies, global logistics policy, and quality initiatives.

Responsibilities

• Ensure 100% compliance with all US import rules and regulations and Entrust’s global locations.
• Partner with Entrust import customs brokers to ensure timely, accurate and compliant import clearance.
• Research products for proper classification and duty determination, assess ADD/CVD, audit country of origin, valuation, and recordkeeping.
• Complete technology, hardware, and software trade classification, including Harmonized Tariff Schedule (HTS).
• Audit all aspects of import transactions, communicate findings, and build corrective action plans.
• Consult with customer service, transportation, warehouse operations, freight forwarders, and couriers to ensure on‑time and accurate import deliveries.
• Complete Denied Party Screening with internal systems.
• Partner with external consultants on internal duty programs.
• Ensure compliance with government and corporate recordkeeping and retention guidelines.
• Process gathering, filing and retrieval of import documentation to ensure compliance with US Customs regulations and respond to general Govt inquiries, CF‑28, CF‑29, etc.
• Assist with any U.S. Customs inquiries and contribute to development and implementation of compliance programs.
• Perform general tasks such as generating recurring reporting, training, system testing, etc.
• Document and update process and procedure guidelines.
• Manage a diverse workload of import‑related projects and tasks and adapt to shifting priorities.
• Interface with cross‑functional groups to identify and rectify any information/process gaps during the import process.

Qualifications

• Basic Qualifications: Bachelor’s degree or business equivalent, 3‑5 years of experience in import trade compliance, proficiency in MS Office, familiarity with U.S. Customs compliance requirements, strong verbal and written communication skills, unrestricted work authorization for US.
• Preferred Qualifications: Bachelor’s degree in Business, Supply Chain, International Business or related field; experience with Oracle EBS, OTM/GTM; experience with domestic and international Air, Ocean and Truck transportation, International Freight Forwarders and small package couriers; customs broker license; highly detailed and organized professional, ability to motivate diverse teams.

Compensation

The anticipated starting base pay for this position is $75,956‑$111,403 per year in the primary posting location. Actual compensation will be determined based on geographic location, education, skills and experience. The position is also eligible for the company’s discretionary annual incentive plan.

Benefits

• Medical, vision and dental coverage
• Generous 401(k) matching contribution
• Life and disability insurance
• Mental health coaching
• Virtual fitness programs
• Paid personal time off plus 12 paid holidays
• Parental leave
• Education reimbursement

EEO Statement

Entrust is an EEO/AA/Disabled/Veterans Employer. For Canadian roles, Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com.