60 Emerson Customer Service Jobs Hiring Near You

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Description

If you are a Field Service Technician Iooking to grow your career, Emerson has an exciting opportunity for you in Houston, TX . This role offers the chance to apply your technical skills while learning from experienced professionals in a collaborative, people first environment. In this hands-on role, you will be responsible for the installation and support of Flexim Flow and Analytical products and write reports as required by the position. You will also provide training and application support to end users and technical sales reps to ensure products are easily installed, easily serviced, and meet the functional and performance needs of our customers, helping ensure safe, reliable, and efficient operations while contributing to Emerson’s commitment to innovation, integrity, collaboration, and inclusion. This position requires a degree of physical work such as climbing ladders, scaffolding, carrying tool cases, and sometimes working in demanding industrial environments.

In This Role, Your Responsibilities Will Be:

• Perform on-site installation, commissioning, maintenance, and repair of Emerson Flexim products and systems at customer locations
• Diagnose mechanical, electrical, and instrumentation issues using technical documentation, tools, and best practices
• Perform field tests, surveys and upgrades of installed systems
• Provide clear, professional communication to customers regarding findings, solutions, and recommendations
• Complete service documentation accurately and in a timely manner using digital tools and systems
• Provide customer service, application support, and product training to end users, technical sales reps and employees
• Ability to travel with minimal notice 
• Follow all safety, quality, and compliance requirements while working independently or with team members
• Collaborate with internal partners such as engineering, sales, and technical support to resolve complex issues
• Communicate and work with the product development team
• Participate in training and continuous learning opportunities to expand technical capabilities and product knowledge
• Write training manuals and technical procedures
• Assist and train newer field service technicians
• Represent Emerson’s values by delivering dependable service and a positive customer experience

Who You Are:
You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. You build strong customer relationships and deliver customer‑centric solutions by listening, adapting, and following through. You build partnerships and work collaboratively with others to meet shared objectives, while holding yourself accountable to meet commitments with integrity and professionalism.

For This Role, You Will Need:

• Hands-on experience troubleshooting, repairing, or maintaining technical equipment in a field or service environment
• At least 5 years of work experience in an Instrument and Controls environment
• Ability to read and interpret technical manuals, drawings, and procedures
• Comfort working independently at customer sites while staying connected to a broader team
• Strong problem-solving skills and attention to detail
• Effective verbal and written communication skills
• A valid driver’s license and ability to travel locally as required
• Ability to travel up to 50%
• Authorization to work in the United States without sponsorship

• Authorized to work in the United States without sponsorship now and in the future

• Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. 

Preferred Qualifications That Set You Apart:

• Experience with industrial, electrical, mechanical, or instrumentation systems
• Flow measurement experience 
• Familiarity with digital service tools, mobile applications, or computerized maintenance systems
• Customer-facing experience in a service or support role
• Technical certifications, vocational training, or military technical experience
• Willingness to expand skills through ongoing training and cross-functional exposure
• Engineering degree preferred

Our Culture and Commitment To You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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