Educational Data Systems

60 Educational Data Systems Customer Service Jobs Hiring Near You

Team Lead

Roseville, MI · On-site

$56K/yr

... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...

Team Lead

Roseville, MI · On-site

$56K/yr

... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...

Recruiter

Rosenberg, TX · On-site

$55K/yr

... customers in wraparound services, navigating applications, and preparing for interviews with ... Education and Experience Requirements: Bachelor's degree preferred, or equivalent experience ...

Team Lead

Roseville, MI · On-site

$56K/yr

... • Customer service experience preferred • Proficient in Microsoft Office applications • ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...

Team Lead

Roseville, MI · On-site

$56K/yr

... • Customer service experience preferred • Proficient in Microsoft Office applications • ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...

Program Director

Katy, TX · On-site

$95K/yr

... customer flow, service delivery, and data management are efficient and effective • Provide ... audits Education and Experience Requirements: • Bachelor's degree in a related field; master ...

Recruiter

Wharton, TX · On-site

$55K/yr

... customers in wraparound services, navigating applications, and preparing for interviews with ... Education and Experience Requirements: Bachelor's degree preferred, or equivalent experience ...

$65K/yr

Provide excellent customer service to internal and external clients and leadership and direction to ... Oversee youth program data collection in Employ Florida to ensure accuracy and timeliness

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Educational Data Systems Jobs Information

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    Infographic showing various Customer Service job openings at Educational Data Systems in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 82% Physical, 16% Hybrid, and 2% Remote job distribution.

    $56K/yr

    Full-time

    Re-posted 19 days ago


    Job description

    Job Description:

    Salary: $56,000/year

    Scope of Position: The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
    Essential Functions:
    Help to ensure that positive outcomes and program goals are met as required by contract
    Supervise activities and conduct performance evaluations for case management staff
    Model appropriate coaching and case management strategies
    Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
    Review and approve participant requests for supportive services
    Assist with participant case management tasks as needed
    Document all participant contacts in case notes
    Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
    Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
    Maintain a thorough knowledge of PATH policies and procedures
    Coordinate participant transfers and other case changes with DHHS and other partners
    Other opportunities as available
    Education and Experience Requirements:
    Experience working with FIP recipients/PATH participants and/or other workforce programs
    Excellent leadership and communication skills, both written and verbal
    Ability to maintain flexibility as needs of contract require
    Customer service experience preferred
    Proficient in Microsoft Office applications
    Bachelor's degree in business, education, human services, or related area is preferred

    EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.