Team Lead
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
$105K/yr
Manage monitoring and reporting systems to ensure accurate, actionable data. * Lead continuous ... Education and Experience Requirements: * Bachelor's degree required; Master's degree preferred.
$105K/yr
Manage monitoring and reporting systems to ensure accurate, actionable data. * Lead continuous ... Education and Experience Requirements: * Bachelor's degree required; Master's degree preferred.
Roseville, MI · On-site
$50K/yr
... data entries timely and accurately • Monitor participant's activities to meet the state's Work ... Customer service experience preferred • A working knowledge of MS Office EDSI is an equal ...
Roseville, MI · On-site
$50K/yr
... data entries timely and accurately • Monitor participant's activities to meet the state's Work ... Customer service experience preferred • A working knowledge of MS Office EDSI is an equal ...
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Rosenberg, TX · On-site
$55K/yr
... customers in wraparound services, navigating applications, and preparing for interviews with ... Education and Experience Requirements: Bachelor's degree preferred, or equivalent experience ...
Rosenberg, TX · On-site
$55K/yr
... customers in wraparound services, navigating applications, and preparing for interviews with ... Education and Experience Requirements: Bachelor's degree preferred, or equivalent experience ...
Katy, TX · On-site
The Financial Aid and Eligibility Specialist provides superior customer service to applicants ... system and maintain electronic files as needed Function as a financial aid resource specialist for ...
Katy, TX · On-site
The Financial Aid and Eligibility Specialist provides superior customer service to applicants ... system and maintain electronic files as needed Function as a financial aid resource specialist for ...
Franklin, PA · Hybrid
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Franklin, PA · Hybrid
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Franklin, PA · On-site
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Franklin, PA · On-site
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Erie, PA · Hybrid
$60K/yr
... customer service to program participants. Essential Functions * Ensure professional one-on-one ... Partner with the Performance Team to interpret data and translate it into actionable steps for all ...
Erie, PA · Hybrid
$60K/yr
... customer service to program participants. Essential Functions * Ensure professional one-on-one ... Partner with the Performance Team to interpret data and translate it into actionable steps for all ...
Erie, PA · Hybrid
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Erie, PA · Hybrid
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Erie, PA · On-site
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Erie, PA · On-site
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Roseville, MI · On-site
$56K/yr
... • Customer service experience preferred • Proficient in Microsoft Office applications • ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... • Customer service experience preferred • Proficient in Microsoft Office applications • ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... • Customer service experience preferred • Proficient in Microsoft Office applications • ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... • Customer service experience preferred • Proficient in Microsoft Office applications • ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Tampa, FL · On-site
$60K/yr
Provide excellent customer service to internal and external customers. Act as a liaison to partners ... education services Manage online One-Stop Partner portal that will allow partners to easily post ...
Tampa, FL · On-site
$60K/yr
Provide excellent customer service to internal and external customers. Act as a liaison to partners ... education services Manage online One-Stop Partner portal that will allow partners to easily post ...
Roseville, MI · On-site
$50K/yr
... data entries timely and accurately Monitor participant's activities to meet the state's Work ... Customer service experience preferred A working knowledge of MS Office Bilingual English/Arabic ...
Roseville, MI · On-site
$50K/yr
... data entries timely and accurately Monitor participant's activities to meet the state's Work ... Customer service experience preferred A working knowledge of MS Office Bilingual English/Arabic ...
Katy, TX · On-site
$95K/yr
... customer flow, service delivery, and data management are efficient and effective • Provide ... audits Education and Experience Requirements: • Bachelor's degree in a related field; master ...
Katy, TX · On-site
$95K/yr
... customer flow, service delivery, and data management are efficient and effective • Provide ... audits Education and Experience Requirements: • Bachelor's degree in a related field; master ...
Wharton, TX · On-site
$55K/yr
... customers in wraparound services, navigating applications, and preparing for interviews with ... Education and Experience Requirements: Bachelor's degree preferred, or equivalent experience ...
Wharton, TX · On-site
$55K/yr
... customers in wraparound services, navigating applications, and preparing for interviews with ... Education and Experience Requirements: Bachelor's degree preferred, or equivalent experience ...
Roseville, MI · On-site
$50K/yr
... data entries timely and accurately Monitor participant's activities to meet the state's Work ... human services or a related field preferred Customer service experience preferred A working ...
Roseville, MI · On-site
$50K/yr
... data entries timely and accurately Monitor participant's activities to meet the state's Work ... human services or a related field preferred Customer service experience preferred A working ...
$65K/yr
Provide excellent customer service to internal and external clients and leadership and direction to ... Oversee youth program data collection in Employ Florida to ensure accuracy and timeliness
$65K/yr
Provide excellent customer service to internal and external clients and leadership and direction to ... Oversee youth program data collection in Employ Florida to ensure accuracy and timeliness
Erie, PA · On-site
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...
Erie, PA · On-site
$46K - $48K/yr
... Service Strategies (ISS) aligned with customers' educational and career goals * Ensure timely and ... systems * Recruit applicants through outreach strategies including satellite sites, job fairs ...

Job Description:
Salary: $56,000/year
Scope of Position: The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
Essential Functions:
Help to ensure that positive outcomes and program goals are met as required by contract
Supervise activities and conduct performance evaluations for case management staff
Model appropriate coaching and case management strategies
Perform case reviews to ensure that required documentation is maintained, staff are adhering to program policies, and participants are complying with their participation requirements
Review and approve participant requests for supportive services
Assist with participant case management tasks as needed
Document all participant contacts in case notes
Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
Maintain a thorough knowledge of PATH policies and procedures
Coordinate participant transfers and other case changes with DHHS and other partners
Other opportunities as available
Education and Experience Requirements:
Experience working with FIP recipients/PATH participants and/or other workforce programs
Excellent leadership and communication skills, both written and verbal
Ability to maintain flexibility as needs of contract require
Customer service experience preferred
Proficient in Microsoft Office applications
Bachelor's degree in business, education, human services, or related area is preferred
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.