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Educational Data Systems

60 Educational Data Systems Customer Service Jobs Hiring Near You

Educational Data Systems Inc

Intake Specialist

Erie, PA · On-site

$43K - $45K/yr

... data entry and updates in CWDS and other designated tracking systems * Assess customer job ... and training services Education and Experience Requirements * High school diploma required ...

Educational Data Systems, Inc.

$50K/yr

Maintain a database of all customers; keep detailed documentation of all contacts * Encourage use ... Responsible for data tracking of services provided and utilization of the state system of record ...

Educational Data Systems, Inc.

WI · On-site

$94.50 - $115.50/hr

Manage monitoring and reporting systems to ensure accurate, actionable data. * Lead continuous ... Education and Experience Requirements * Bachelor's degree required; Master's degree preferred.

Educational Data Systems, Inc.

$65K/yr

Ensure and provide person-first services and guidance to all customers who enter the Career Centers ... Oversee relevant data collection in Employ Florida * Facilitate functional team meetings to ensure ...

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    Infographic showing various Customer Service job openings at Educational Data Systems in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 82% Physical, 16% Hybrid, and 2% Remote job distribution.

    Intake Specialist

    Educational Data Systems Inc

    Erie, PA • On-site

    $43K - $45K/yr

    Other

    Re-posted 21 days ago

    Job description

    Job Description:
    Salary: $43,000 - $45,000/year
    Intake Specialist
    Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the Intake Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
    As an Intake Specialist, you will be responsible for providing intake, eligibility determination, orientation, and enrollment services to support customer engagement, program participation, and successful workforce and training outcomes.
    Successful Elements
    • Serve as an initial point of contact for walk-in, phone, online, and referred participants by providing information on available programs and services
    • Conduct online and in-person intake, assessment, orientation, and eligibility determination processes for WIOA programs
    • Verify financial and eligibility documentation, complete enrollment packets, and ensure accurate data entry and updates in CWDS and other designated tracking systems
    • Assess customer job readiness, training interests, barriers, and service needs using assessment tools, including CASAS, as appropriate
    • Develop customer service plans that address identified barriers, establish resolution strategies, and outline targeted outcomes and achievement timelines
    • Support Career Resource Center operations by assisting customers with job search activities, resource navigation, computer usage, and access to workforce and training services
    Education and Experience Requirements
    • High school diploma required; associate degree or some college preferred
    • Demonstrated telephone, computer, written, and verbal communication skills
    • Strong organizational, prioritization, and problem-solving skills
    • Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs
    • Proficient in Microsoft Office applications
    • Able to work fully onsite, fully virtual, or in a hybrid environment
    • Clean driving record, valid Driver's License, and reliable vehicle required

    Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
    EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Apply