Katy, TX · On-site
$50K/yr
... system and maintain electronic files as needed Function as a financial aid resource specialist for ... ensure seamless customer service Other opportunities as available Education and Experience ...
Katy, TX · On-site
$50K/yr
... system and maintain electronic files as needed Function as a financial aid resource specialist for ... ensure seamless customer service Other opportunities as available Education and Experience ...
Hazleton, PA · On-site
$45K/yr
... Education and Experience Requirements: High School Diploma or GED Prior experience in sales, a ... customer service Proficient in Microsoft Office applications, other computer programs and data ...
Hazleton, PA · On-site
$45K/yr
... Education and Experience Requirements: High School Diploma or GED Prior experience in sales, a ... customer service Proficient in Microsoft Office applications, other computer programs and data ...
Hazleton, PA · On-site
$45K/yr
... Education and Experience Requirements: High School Diploma or GED Prior experience in sales, a ... customer service Proficient in Microsoft Office applications, other computer programs and data ...
Hazleton, PA · On-site
$45K/yr
... Education and Experience Requirements: High School Diploma or GED Prior experience in sales, a ... customer service Proficient in Microsoft Office applications, other computer programs and data ...
Erie, PA · On-site
$43K - $45K/yr
... data entry and updates in CWDS and other designated tracking systems * Assess customer job ... and training services Education and Experience Requirements * High school diploma required ...
Erie, PA · On-site
$43K - $45K/yr
... data entry and updates in CWDS and other designated tracking systems * Assess customer job ... and training services Education and Experience Requirements * High school diploma required ...
Katy, TX · On-site
$50K/yr
... system and maintain electronic files as needed • Function as a financial aid resource specialist ... seamless customer service • Other opportunities as available Education and Experience ...
Katy, TX · On-site
$50K/yr
... system and maintain electronic files as needed • Function as a financial aid resource specialist ... seamless customer service • Other opportunities as available Education and Experience ...
$43K - $45K/yr
... data entry and updates in CWDS and other designated tracking systems * Assess customer job ... and training services Education and Experience Requirements * High school diploma required ...
$43K - $45K/yr
... data entry and updates in CWDS and other designated tracking systems * Assess customer job ... and training services Education and Experience Requirements * High school diploma required ...
Franklin, PA · On-site
$48K - $50K/yr
Other duties as assigned Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service ...
Franklin, PA · On-site
$48K - $50K/yr
Other duties as assigned Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service ...
$50K/yr
Maintain a database of all customers; keep detailed documentation of all contacts * Encourage use ... Responsible for data tracking of services provided and utilization of the state system of record ...
$50K/yr
Maintain a database of all customers; keep detailed documentation of all contacts * Encourage use ... Responsible for data tracking of services provided and utilization of the state system of record ...
Erie, PA · On-site
$60K/yr
... customer service to program participants. Essential Functions * Ensure professional one-on-one ... Partner with the Performance Team to interpret data and translate it into actionable steps for all ...
Erie, PA · On-site
$60K/yr
... customer service to program participants. Essential Functions * Ensure professional one-on-one ... Partner with the Performance Team to interpret data and translate it into actionable steps for all ...
$90K/yr
... that customer flow, service delivery, and data management are efficient and effective Provide ... Education and Experience Requirements: Bachelor's degree in a related field; master's degree is ...
$90K/yr
... that customer flow, service delivery, and data management are efficient and effective Provide ... Education and Experience Requirements: Bachelor's degree in a related field; master's degree is ...
Franklin, PA · Hybrid
$60K/yr
... customer service to program participants. Essential Functions * Ensure professional one-on-one ... Partner with the Performance Team to interpret data and translate it into actionable steps for all ...
New
Franklin, PA · Hybrid
$60K/yr
... customer service to program participants. Essential Functions * Ensure professional one-on-one ... Partner with the Performance Team to interpret data and translate it into actionable steps for all ...
New
$48K - $50K/yr
Other duties as assigned Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service ...
$48K - $50K/yr
Other duties as assigned Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service ...
$65K/yr
Ensure and provide person-first services and guidance to all customers who enter the Career Centers ... Oversee relevant data collection in Employ Florida * Facilitate functional team meetings to ensure ...
$65K/yr
Ensure and provide person-first services and guidance to all customers who enter the Career Centers ... Oversee relevant data collection in Employ Florida * Facilitate functional team meetings to ensure ...
Erie, PA · On-site
$83K - $85K/yr
... data capture, customer flow, report writing, and general operating capabilities. Successful ... educational institutions, and community stakeholders to strengthen collaboration, expand service ...
Erie, PA · On-site
$83K - $85K/yr
... data capture, customer flow, report writing, and general operating capabilities. Successful ... educational institutions, and community stakeholders to strengthen collaboration, expand service ...
WI · On-site
$94.50 - $115.50/hr
Manage monitoring and reporting systems to ensure accurate, actionable data. * Lead continuous ... Education and Experience Requirements * Bachelor's degree required; Master's degree preferred.
New
WI · On-site
$94.50 - $115.50/hr
Manage monitoring and reporting systems to ensure accurate, actionable data. * Lead continuous ... Education and Experience Requirements * Bachelor's degree required; Master's degree preferred.
New
Erie, PA · On-site
$48K - $50K/yr
... Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service experience, strong ...
Erie, PA · On-site
$48K - $50K/yr
... Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service experience, strong ...
Erie, PA · On-site
$48K - $50K/yr
... Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service experience, strong ...
Erie, PA · On-site
$48K - $50K/yr
... Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service experience, strong ...
$48K - $50K/yr
... Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service experience, strong ...
$48K - $50K/yr
... Education and Experience Requirements * High school diploma required; associate degree or some college preferred * Marketing and sales experience preferred * Customer service experience, strong ...
... service needs Provide job referrals, resume assistance, and labor market information tailored to customer skills and local demand Refer participants to approved training, education, or work ...
... service needs Provide job referrals, resume assistance, and labor market information tailored to customer skills and local demand Refer participants to approved training, education, or work ...
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
Roseville, MI · On-site
$56K/yr
... of contract require Customer service experience preferred Proficient in Microsoft Office ... business, education, human services, or related area is preferred EDSI is an equal opportunity ...
$50K/yr
Full-time
Posted 6 days ago
Job Description:
Title: Financial Aid and Eligibility Specialist
Salary: $50,000 + benefits
Classification: Non-Exempt
Scope of Position: The Financial Aid and Eligibility Specialist provides superior customer service to applicants seeking financial aid assistance for training in a fast paced, multi-functional environment. This person will assist applicants with applications and required documents for financial assistance and other expanded services Workforce Solutions offers.
Key Responsibilities:
Determine if customers are eligible for the Workforce Solutions financial aid
Enter information in the appropriate management information system and maintain electronic files as needed
Function as a financial aid resource specialist for applicants, responding to inquiries from prospective students
Handle a high volume of inbound and outbound communication with prospective residents seeking financial aid for training
Process a high volume of incoming applications/inquiries in a timely and accurate manner
Collect accurate and complete information from residents, protecting confidential information, while determining eligibility
Make recommendations for process improvements to continuously improve efficiency of operations and customer service
Resolve routine customer concerns utilizing excellent customer service skills
Maintain excellent productive working relationships with all business partners to ensure seamless customer service
Other opportunities as available
Education and Experience Requirements:
Bachelor's degree preferred, or equivalent experience
Three or more years of work experience, preferably in eligibility and/or a customer service environment
Broad base knowledge of Labor Market Information and financial aid for childcare and training programs
Ability to proactively resolve issues and seek answers, actively look for ways to help people, perform under pressure, meet tight deadlines and meet or exceed performance goals
High attention to detail regarding data entry and other record keeping required
Must have reliable transportation to and from the worksite and other required locations
Job Ad
Financial Aid and Eligibility Specialist
Gulf Coast Region
Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Financial Aid and Eligibility Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As a Financial Aid and Eligibility Specialist, you are responsible for providing superior customer service to applicants seeking financial aid assistance for training in a fast paced, multi-functional environment. This person will assist applicants with applications and required documents for financial assistance and other expanded services Workforce Solutions offers.
Key Responsibilities:
Determine if customers are eligible for the Workforce Solutions financial aid
Process a high volume of incoming applications/inquiries in a timely and accurate manner
Collect accurate and complete information from residents, protecting confidential information, while determining eligibility
Make recommendations for process improvements to continuously improve efficiency of operations and customer service
Maintain excellent productive working relationships with all business partners to ensure seamless customer service
Education and Experience Requirements:
Bachelor's degree preferred, or equivalent experience
Three or more years of work experience, preferably in eligibility and/or a customer service environment
Broad base knowledge of labor market information and financial aid for childcare and training programs
Ability to proactively resolve issues and seek answers, actively look for ways to help people, perform under pressure, meet tight deadlines and meet or exceed performance goals
High attention to detail regarding data entry and other record keeping required
Must have reliable transportation to and from the worksite and other required locations
About EDSI:
EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified. Bring your expertise to EDSI where you can live our values of Show Up, Smile, and Support every day!
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.