Patient Services Representative
$17.25 - $22/hr
Follows all company policies as defined by eMDs leadership and the HR department. Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership. Follows all ...
60 Emds Jobs Hiring Near You
Patient Services Representative
$17.25 - $22/hr
Follows all company policies as defined by eMDs leadership and the HR department. Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership. Follows all ...
Software Engineer II
Austin, TX · On-site
$96.60K - $132.30K/yr
Job Summary : eMDs is seeking a Software Engineer II to develop and maintain software products that meet business requirements. The role involves coding, defect analysis, and collaboration with team ...
Software Engineer II
Austin, TX · On-site
$96.60K - $132.30K/yr
Job Summary : eMDs is seeking a Software Engineer II to develop and maintain software products that meet business requirements. The role involves coding, defect analysis, and collaboration with team ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Inside Sales Representative
Austin, TX · On-site
This is a quota carrying position with responsibility to drive between $1 million and $2 million in annualized revenue across the product lines offered by eMDs. This includes but is not limited to ...
Inside Sales Representative
Austin, TX · On-site
This is a quota carrying position with responsibility to drive between $1 million and $2 million in annualized revenue across the product lines offered by eMDs. This includes but is not limited to ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Regional Account Executive
Austin, TX · On-site
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Represent eMDs and all eMDS products/services in a productive manner to the mid-sized physician market. * Implement business and marketing initiatives to drive quota achievement. * Ensure adherence ...
Job description
Patient Services Representative
A Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances.
Essential Duties and Responsibilities
- Professionalism: Follows all company policies as defined by eMDs leadership and the HR department. Follows the direction, guidance, processes, and policies as defined by management and eMDs leadership. Follows all Revenue Cycle Services written policies correctly the first-time and every time. Responds to all customer requests for assistance in a timely manner.
- Attitude: Responds to all customer and leadership requests in a professional, courteous, and respectful manner. Maintains a positive "can-do" attitude that fosters a positive team environment. Proactively learns new things that increase personal skills and customer issue resolution.
- Communication: Consults directly with customers via phone. Listens attentively to leadership, team and customers to gain a comprehensive understanding of issue/request. Clearly communicates (verbal and written) in a professional, courteous, and respectful manner. Must be able to set customer expectations and handle stressful situations when customers are frustrated or upset.
- Product, Process and System Knowledge: Learns core revenue cycle processes in order to effectively communicate with customers. Learns all applicable eMDs software systems and can navigate between them efficiently. Learns how and when to escalate issues and follows established process.
- All other duties as required
Qualifications
- Minimum of one year combined health care or phone-based customer service experience.
- Ability to thrive in a high call volume environment.
- Ability to manage multiple projects at the same time in a fast-paced environment.
- Strong customer facing communication skills (verbal and written). Must communicate in a professional, courteous, and respectful manner.
- Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
- Must be available between the hours of 7AM – 7PM CST.
- Strong focus on customer service and team work.
Additional Skills Desired (but not required)
- Knowledge of medical terminology.
- Knowledge of medical billing or insurance.
- Language Skills: Employee is required to speak, read and write English and be conversationally fluent in Spanish.
Physical Demands / Work Environment
- All employees must be able to lift 50lbs
- Full Benefits