12 Dungarvin Customer Service Jobs Hiring Near You

At Dungarvin, we are more than a provider of support services-we are a mission-driven team rooted in respect, response and choice. Since 1976, we have been dedicated to meeting people where they are - providing person-centered supports that allow individuals with intellectual/developmental disabilities to live as independently as possible.

Our team is united by a shared commitment to making a real difference, and we encourage you to embrace this opportunity to impact someone's life!

TO QUALIFY:

• Employees must be at least 18 years of age per Oregon State Administrative Rules
• Prefer personal or professional experience working with persons with intellectual or developmental disabilities OR experience in front-facing customer service role and a true passion for helping vulnerable populations.
• Valid Driver's License and access to a reliable vehicle is required for the Community Living Support Program.
• Ability to maintain a professional demeanor, attire and personal presentation when interacting with persons served and their families.

WHAT WE OFFER:

• Wage: Starting at $20/hour
• Full time - 40 hours/week 
• Scheduled pay increases
• Medical, Vision and Dental Insurance for FT employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for FT employees
• Pet Insurance
• Free Life Insurance
• 401 K plan with Match
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program & Employee Assistance Program
• National Brand Discounts
• Tapcheck- early pay access
• Job mobility options within Dungarvin's 17 states of services
• Paid training and orientation 

What You Get to Do: 

The Direct Support Professional (DSP) in the Supported/Community Living Program will work 1:1 with individuals with intellectual/developmental disabilities in home and in the community with a focus on achieving goals and building independence. The DSP will help individuals stay active and engaged by providing transportation to fun community events, hobbies, appointments, shopping trips, and other outings / errands. They also assist with a variety of household duties including cleaning, laundry, meal prep, budgeting and establishing routines. 

Enrich and support the lives of the persons served while maintaining a safe and healthy environment.

• Provide companionship and personalized care while encouraging independence and self-care.
• Assist with activities of daily living, including community-based supports. 
• Help the individual set and achieve goals; assist in overcoming personal barriers
• Communicate with clients and their families to understand their interests, skills, abilities, goals, and support needs.
• Implement positive behavior supports and de-escalate challenging behaviors when needed. 
• Duties may periodically include personal care assistance and support with prescribed medications.
• Other duties as assigned.

Why This Role: 

• Personal fulfillment, a meaningful career, and the chance to make a difference. 
• Positively impact someone's life. 
• Gain health care experience to further your career. 
• Flexibility in schedule based on ability to form solid relationships.

What Makes You a Great Fit: 

• Valid Driver's License and access to a reliable vehicle is required for the Supported/Community Living Support Program.
• Prefer personal or professional experience working with persons with intellectual or developmental disabilities OR experience in front-facing customer service role and a true passion for helping vulnerable populations.
• Ability to work independently and be resourceful to problem solve without direct supervision.
• Dependable, adaptable, flexible. 
• Effective communication is key in this role. You will rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. 
• Ability to maintain a professional demeanor, attire and personal presentation when interacting with persons served and their families.
• Must be at least 18 years old 
• Must be able to provide references 
• Able to attend two weeks of PAID in-house orientation and training 

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

#DORJ

8/5