Customer Success Manager
Chicago, IL · Hybrid
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
DOSS
26 Doss Sales Jobs Hiring Near You
Customer Success Manager
Chicago, IL · Hybrid
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
Lead PMO
San Francisco, CA · Hybrid
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Lead PMO
San Francisco, CA · Hybrid
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Customer Success Manager
New York, NY · Hybrid
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
Customer Success Manager
New York, NY · Hybrid
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
Customer Success Manager
New York, NY · On-site
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
Customer Success Manager
New York, NY · On-site
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
Account Executive, Mid-Market
San Francisco, CA · On-site
$220K/yr
About the Role Doss.com is seeking a driven and results-oriented Mid-Market Account Executive to join our growing Sales team. As a core member of a small, new operations cloud and adaptive ERP ...
Account Executive, Mid-Market
San Francisco, CA · On-site
$220K/yr
About the Role Doss.com is seeking a driven and results-oriented Mid-Market Account Executive to join our growing Sales team. As a core member of a small, new operations cloud and adaptive ERP ...
Head of Core Operations
San Francisco, CA · On-site
You'll own the end-to-end post-sales lifecycle for our largest clients while simultaneously building the capabilities and processes that scale the team as Doss moves upstream into upper mid-market ...
Head of Core Operations
San Francisco, CA · On-site
You'll own the end-to-end post-sales lifecycle for our largest clients while simultaneously building the capabilities and processes that scale the team as Doss moves upstream into upper mid-market ...
About the Role Doss.com is seeking a driven and results-oriented Mid-Market Account Executive to join our growing Sales team. As a core member of a small, new operations cloud and adaptive ERP ...
About the Role Doss.com is seeking a driven and results-oriented Mid-Market Account Executive to join our growing Sales team. As a core member of a small, new operations cloud and adaptive ERP ...
Portfolio Manager
San Francisco, CA · On-site
$210K - $230K/yr
You'll own a portfolio of Doss's most complex, high-value client relationships and lead your team through the full post-sales lifecycle: * Discovery: partnering with cross-functional client ...
Portfolio Manager
San Francisco, CA · On-site
$210K - $230K/yr
You'll own a portfolio of Doss's most complex, high-value client relationships and lead your team through the full post-sales lifecycle: * Discovery: partnering with cross-functional client ...
PMO
San Francisco, CA · On-site
$120K - $150K/yr
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
PMO
San Francisco, CA · On-site
$120K - $150K/yr
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Portfolio Manager
San Francisco, CA · Hybrid
You'll own a portfolio of Doss's most complex, high-value client relationships and lead your team through the full post-sales lifecycle: * Discovery: partnering with cross-functional client ...
Portfolio Manager
San Francisco, CA · Hybrid
You'll own a portfolio of Doss's most complex, high-value client relationships and lead your team through the full post-sales lifecycle: * Discovery: partnering with cross-functional client ...
Senior PMO
San Francisco, CA · On-site
$150K - $180K/yr
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Senior PMO
San Francisco, CA · On-site
$150K - $180K/yr
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
About the Role DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for ...
You'll own the end-to-end post-sales lifecycle for our largest clients while simultaneously building the capabilities and processes that scale the team as Doss moves upstream into upper mid-market ...
You'll own the end-to-end post-sales lifecycle for our largest clients while simultaneously building the capabilities and processes that scale the team as Doss moves upstream into upper mid-market ...
Lead PMO
San Francisco, CA · On-site
$180K - $210K/yr
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Lead PMO
San Francisco, CA · On-site
$180K - $210K/yr
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Brand Designer
San Francisco, CA · On-site
$130K - $160K/yr
DOSS has the proof points of a real company but the brand doesn't yet match the traction. You're the person who closes that gap. You'll work across every surface the market sees, website, ads, sales ...
Brand Designer
San Francisco, CA · On-site
$130K - $160K/yr
DOSS has the proof points of a real company but the brand doesn't yet match the traction. You're the person who closes that gap. You'll work across every surface the market sees, website, ads, sales ...
Senior PMO
San Francisco, CA · Hybrid
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
Senior PMO
San Francisco, CA · Hybrid
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
PMO
San Francisco, CA · Hybrid
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
PMO
San Francisco, CA · Hybrid
... post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
About Doss DOSS is building an Operations Cloud for the real world. A modern, AI-native platform ... You'll partner closely with our Founding Product Marketing Manager, plus Product, Sales, Growth ...
About Doss DOSS is building an Operations Cloud for the real world. A modern, AI-native platform ... You'll partner closely with our Founding Product Marketing Manager, plus Product, Sales, Growth ...
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
About DossDOSS is building an Operations Cloud for the real world.
A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:
Procurement
Inventory
Orders
Fulfillment
Finance
Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.
Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.
We recently raised a $55M Series B, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.
DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.
About the RoleDOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of contact for customers post-implementation, ensuring they're fully utilizing and seeing value from DOSS, managing contract renewals, teeing up cross-sells/upsells, and collecting feedback. This role will partner closely with Technical Support Engineering, Implementation (PMO), Product, and Sales.
This role requires a customer-first and team-centric mindset, humility, confidence, and ability to tie software functionality to business impact and goals. The ideal candidate thrives in a fast-paced, autonomous startup environment, readily accepts feedback, and is invigorated by sailing into uncharted waters.
What You'll DoOwn a portfolio of strategic customers supporting onboarding, adoption, and retention efforts
Act as the primary DOSS POC and trusted advisor for operations, supply chain, finance, and executive stakeholders
Run regular business reviews and executive presentations that clearly communicate DOSS' ROI
Ensure fidelity between a customer's SOW and their DOSS instance
Work closely with Product to collect customer feedback, informing the product roadmap
Partner closely with Sales on expansion opportunities
Own a renewal target
3+ years as a Customer Success Manager (or similar customer-facing role) at a software or AI company
5+ years of total relevant work experience (e.g., CS, consulting, program management, product, etc.)
Experience working with enterprise or mid-market SaaS customers
Superior presentation and communication skills, and ability to connect with diverse stakeholders
Competitive salary + meaningful equity
100% Coverage for individuals Premium medical, dental & vision coverage
401(k), immediate eligibility
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commuter (BART/MUNI/CalTrain) and equipment stipends
Wellness & Fitness stipend
Generous parental leave
Relocation assistance available
In-office culture in San Francisco