Saint Petersburg, FL · On-site
$14.75 - $18.50/hr
Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our ... Answers and responds to telephone inquiries about products and services. Gathers information from ...
Saint Petersburg, FL · On-site
$14.75 - $18.50/hr
Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our ... Answers and responds to telephone inquiries about products and services. Gathers information from ...
Santa Rosa, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... products. Can be involved in mentoring and training entry level engineers and manufacturing ...
Santa Rosa, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... products. Can be involved in mentoring and training entry level engineers and manufacturing ...
Position would require the candidate to be a W2 employee of Donatech US Citizenship Required Under ... Support production by resolving manufacturability, assembly, and hardware build issues, ensuring ...
Position would require the candidate to be a W2 employee of Donatech US Citizenship Required Under ... Support production by resolving manufacturability, assembly, and hardware build issues, ensuring ...
Tucson, AZ · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... Experience with development, environmental, qualification, production, manufacturing and operations ...
Tucson, AZ · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... Experience with development, environmental, qualification, production, manufacturing and operations ...
Medley, FL · On-site
$15.25 - $19/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Assemble manufactured materials and components. Ensure quality in assembled products ...
Medley, FL · On-site
$15.25 - $19/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Assemble manufactured materials and components. Ensure quality in assembled products ...
Simpsonville, SC · On-site
$15 - $17.75/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent ... production areas. • Operate forklifts, pallet jacks, and other material-handling equipment as ...
Simpsonville, SC · On-site
$15 - $17.75/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent ... production areas. • Operate forklifts, pallet jacks, and other material-handling equipment as ...
Sterling, VA · On-site
$18.50 - $25.25/hr
... Donatech. US Citizenship Required. The Materials Associate supports aerospace manufacturing and operations by managing the flow, storage, and accuracy of materials used in production. This role is ...
Sterling, VA · On-site
$18.50 - $25.25/hr
... Donatech. US Citizenship Required. The Materials Associate supports aerospace manufacturing and operations by managing the flow, storage, and accuracy of materials used in production. This role is ...
Goleta, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... Exclude technicians working in production or quality assurance. Must have knowledge and experience ...
Goleta, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... Exclude technicians working in production or quality assurance. Must have knowledge and experience ...
El Segundo, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. The ... and/or production manufacturing operations. Preferred Qualifications: • Experience in an ...
El Segundo, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. The ... and/or production manufacturing operations. Preferred Qualifications: • Experience in an ...
Chelmsford, MA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. -In ... production or manufacturing environment is required. • Experience with hands on hardware • ...
Chelmsford, MA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. -In ... production or manufacturing environment is required. • Experience with hands on hardware • ...
Medley, FL · On-site
$15.25 - $19/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Assemble manufactured materials and components. Ensure quality in assembled products ...
Medley, FL · On-site
$15.25 - $19/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Assemble manufactured materials and components. Ensure quality in assembled products ...
Orlando, FL · On-site
$15.75 - $19.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent ... Performs a variety of tasks ranging from repetitive to non-repetitive production assembly ...
Orlando, FL · On-site
$15.75 - $19.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent ... Performs a variety of tasks ranging from repetitive to non-repetitive production assembly ...
Redondo Beach, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... production and test methodologies
Redondo Beach, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... production and test methodologies
Redondo Beach, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... production and test methodologies
Redondo Beach, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... production and test methodologies
Orlando, FL · On-site
$15.75 - $19.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent ... Performs a variety of tasks ranging from repetitive to non-repetitive production assembly ...
Orlando, FL · On-site
$15.75 - $19.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent ... Performs a variety of tasks ranging from repetitive to non-repetitive production assembly ...
Santa Rosa, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. The ... manufacture and test thin-film materials and related products at DSI. This position supports ...
Santa Rosa, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. The ... manufacture and test thin-film materials and related products at DSI. This position supports ...
Palmdale, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... on production / shop floor support (Direct ownership and support of specific manufacturing ...
Palmdale, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... on production / shop floor support (Direct ownership and support of specific manufacturing ...
Grand Prairie, TX · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... Manufacturing Production areas. This position will provide the opportunity for the candidate to ...
Grand Prairie, TX · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... Manufacturing Production areas. This position will provide the opportunity for the candidate to ...
Marion, IA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. The ... product functionality, manufacturability, and environmental requirements. Maintains and updates ...
Marion, IA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. The ... product functionality, manufacturability, and environmental requirements. Maintains and updates ...
Chelmsford, MA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... production or manufacturing environment is required. • Experience with hands on hardware • ...
Chelmsford, MA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required ... production or manufacturing environment is required. • Experience with hands on hardware • ...
What makes Donatech an attractive place to work?
$14.75 - $18.50/hr
Full-time
Re-posted 5 days ago
Centrally headquartered in Fairfield, IA, Donatech is able to offer off-shore pricing with US Citizens! Experience quality and speed via our adherence to ISO9001 processes, niche verticals, ITAR/Clearances, and a focused woman owned small business.A small company that delivers big - winning Supplier-of-the-Year awards at two Fortune 500 companies. Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our strengths and deliver in those areas.As a privately owned and run small business, employees that work directly with clients and candidates are empowered to make decisions. We believe this provides the best customer service and experience. Donatech is a talent and operations oriented company vs. sales and marketing.
Customer Service Representative : (St Petersburg, FL)
Contract to Hire
Position Description:
Note: This is a 2nd shift, Bilingual Spanish position in a highly technical and
detailed customer service position. Must be able to work on a rotating
quarterly weekend schedule.
Shift Timing: 3pm-11pm
Major purpose:
Under general supervision, performs a wide variety of non-routine tasks involving the coordination of customer service inquiries and problems in a call center environment. Reviews customer problem and initiates action for repair, replacement/return or field service; or refers highly unusual situation to higher authority for review and reconciliation. Must be able to perform the essential duties and responsibilities with or without reasonable accommodation. The duties and responsibilities may change from time to time without notice and include but are not limited to the duties described below.
Major functions:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answers and responds to telephone inquiries about products and services. Gathers information from internal experts about product capabilities relative to specific customer needs.
Reviews customer inquiries, problems, requests, and suggestions and initiates action for repair, replacement, return or field service as guided by customer service policies.
Coordinates repairs and technical support with field personnel, program management and planning departments.
Responds to customer service inquiries including: tracking of customer returns, warranty information, billing problems, etc.
Promotes products and services as appropriate.
Processes service orders and prepares necessary and appropriate correspondence regarding same. Maintains, logs, records, and files.
Performs other clerical support duties as required/directed by supervisor.
Cultivates, improves and sustain relationships with customers and ensures customer satisfaction by following up with customers and Field Technicians through service completion.
Provides informative proactive feedback to management regarding any customer service issues/problems.
Technical/Functional skills:
Education/Experience/Licenses
Required Experience:
EDUCATION and/or EXPERIENCE:
High School graduate. Two (2) to four (4) years experience in customer service environment, preferably in high technology manufacturing industry. Must be computer literate and be proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint, etc.). Knowledge of MRP and CRM systems required.
OTHER SKILLS AND ABILITIES:
Must possess excellent communication skills with ability to exchange information and interface effectively with employees and/or customers clearly and concisely. Must have ability to perform multiple activities simultaneously and execute effectively under strict time constraints. Position requires a team player with professional maturity
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Donatech Corporation, based in Fairfield, IA, US, is a prominent player in the industry of engineering services. The company operates in the technology sector, delivering professional technical services. Their products and services encompass a broad range of subject matter expertise for various government industries and commercial clients. Donatech was created with the vision of providing world-class, holistic solutions tailoring to the unique needs of their clients.
Recruiting and staffing services
51 - 200 Employees
Fairfield, IA, US
1987