Saint Petersburg, FL · On-site
$14.75 - $18.50/hr
Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our strengths and deliver in those areas.As a privately owned and run small business, employees that work ...
Saint Petersburg, FL · On-site
$14.75 - $18.50/hr
Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our strengths and deliver in those areas.As a privately owned and run small business, employees that work ...
$51.50 - $66.75/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Full stack development role within the last 2 years Java Spring Angular RxJS/REACT Ability to design and ...
$51.50 - $66.75/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Full stack development role within the last 2 years Java Spring Angular RxJS/REACT Ability to design and ...
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Designs industrial machinery and equipment, tools, dies, gauges, jigs, fixtures, and machine attachments ...
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Designs industrial machinery and equipment, tools, dies, gauges, jigs, fixtures, and machine attachments ...
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. This position is support several types of analyses for an upcoming ...
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. This position is support several types of analyses for an upcoming ...
Costa Mesa, CA · On-site
$19.50 - $25.25/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Perform data entry for customer setup, ship to locations, billing, cash receipts or ...
Costa Mesa, CA · On-site
$19.50 - $25.25/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Perform data entry for customer setup, ship to locations, billing, cash receipts or ...
$115K - $152K/yr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Conducts PCB design activities, provides build support, and coordinates/performs engineering ...
$115K - $152K/yr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Conducts PCB design activities, provides build support, and coordinates/performs engineering ...
Sacramento, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. Repairs, constructs, installs, troubleshoots, and maintains routine ...
Sacramento, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. Repairs, constructs, installs, troubleshoots, and maintains routine ...
$17.25 - $23.25/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. • Proficient in standard Microsoft software applications, especially Excel. • ...
New
$17.25 - $23.25/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. • Proficient in standard Microsoft software applications, especially Excel. • ...
New
Aurora, CO · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. The Systems Engineer defines, integrates, and manages system ...
Aurora, CO · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. The Systems Engineer defines, integrates, and manages system ...
Hudson, NH · On-site
$16.25 - $20/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Assembles and disassembles subassemblies and systems by following specific instructions. Completes ...
Hudson, NH · On-site
$16.25 - $20/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Assembles and disassembles subassemblies and systems by following specific instructions. Completes ...
Saint Petersburg, FL · On-site
$14.75 - $18.50/hr
Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our strengths and deliver in those areas.As a privately owned and run small business, employees that work ...
Saint Petersburg, FL · On-site
$14.75 - $18.50/hr
Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our strengths and deliver in those areas.As a privately owned and run small business, employees that work ...
Bohemia, NY · On-site
$16.50 - $20.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. -Mechanical assembly of raw materials -Utilize different hand tools -QC Inspections ...
Bohemia, NY · On-site
$16.50 - $20.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. -Mechanical assembly of raw materials -Utilize different hand tools -QC Inspections ...
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. • Migration of a software development network to an AWS Govcloud ...
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. • Migration of a software development network to an AWS Govcloud ...
$16.50 - $20.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. -Assemble electronic components, sub-assemblies, and products following work instruction and drawings ...
$16.50 - $20.50/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. -Assemble electronic components, sub-assemblies, and products following work instruction and drawings ...
Warner Robins, GA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on ...
Warner Robins, GA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on ...
Ventura, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Uses predetermined methods, operations, setups and prescribed specifications to inspect visually in ...
Ventura, CA · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Uses predetermined methods, operations, setups and prescribed specifications to inspect visually in ...
$17.50 - $22.25/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Provide the production mechanical and electrical assembly effort for a program. Requires two (2) years ...
$17.50 - $22.25/hr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Provide the production mechanical and electrical assembly effort for a program. Requires two (2) years ...
Stratford, CT · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Supports building and maintenance of instrumentation systems to provide measurement ...
Stratford, CT · On-site
Position would require the candidate to be a W2 employee of Donatech. US Citizenship/Permanent Resident Required. Supports building and maintenance of instrumentation systems to provide measurement ...
Tucson, AZ · On-site
$65K - $88K/yr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. Test Equipment role at our client involves leading the design ...
Tucson, AZ · On-site
$65K - $88K/yr
Position would require the candidate to be a W2 employee of Donatech. US Citizenship Required. Active Secret Clearance Required. Test Equipment role at our client involves leading the design ...
What makes Donatech an attractive place to work?
$14.75 - $18.50/hr
Full-time
Re-posted 14 days ago
Centrally headquartered in Fairfield, IA, Donatech is able to offer off-shore pricing with US Citizens! Experience quality and speed via our adherence to ISO9001 processes, niche verticals, ITAR/Clearances, and a focused woman owned small business.A small company that delivers big - winning Supplier-of-the-Year awards at two Fortune 500 companies. Also, Donatech frequently finishes in the top 25% of client scorecards. We communicate our strengths and deliver in those areas.As a privately owned and run small business, employees that work directly with clients and candidates are empowered to make decisions. We believe this provides the best customer service and experience. Donatech is a talent and operations oriented company vs. sales and marketing.
Customer Service Representative : (St Petersburg, FL)
Contract to Hire
Position Description:
Note: This is a 2nd shift, Bilingual Spanish position in a highly technical and
detailed customer service position. Must be able to work on a rotating
quarterly weekend schedule.
Shift Timing: 3pm-11pm
Major purpose:
Under general supervision, performs a wide variety of non-routine tasks involving the coordination of customer service inquiries and problems in a call center environment. Reviews customer problem and initiates action for repair, replacement/return or field service; or refers highly unusual situation to higher authority for review and reconciliation. Must be able to perform the essential duties and responsibilities with or without reasonable accommodation. The duties and responsibilities may change from time to time without notice and include but are not limited to the duties described below.
Major functions:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answers and responds to telephone inquiries about products and services. Gathers information from internal experts about product capabilities relative to specific customer needs.
Reviews customer inquiries, problems, requests, and suggestions and initiates action for repair, replacement, return or field service as guided by customer service policies.
Coordinates repairs and technical support with field personnel, program management and planning departments.
Responds to customer service inquiries including: tracking of customer returns, warranty information, billing problems, etc.
Promotes products and services as appropriate.
Processes service orders and prepares necessary and appropriate correspondence regarding same. Maintains, logs, records, and files.
Performs other clerical support duties as required/directed by supervisor.
Cultivates, improves and sustain relationships with customers and ensures customer satisfaction by following up with customers and Field Technicians through service completion.
Provides informative proactive feedback to management regarding any customer service issues/problems.
Technical/Functional skills:
Education/Experience/Licenses
Required Experience:
EDUCATION and/or EXPERIENCE:
High School graduate. Two (2) to four (4) years experience in customer service environment, preferably in high technology manufacturing industry. Must be computer literate and be proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint, etc.). Knowledge of MRP and CRM systems required.
OTHER SKILLS AND ABILITIES:
Must possess excellent communication skills with ability to exchange information and interface effectively with employees and/or customers clearly and concisely. Must have ability to perform multiple activities simultaneously and execute effectively under strict time constraints. Position requires a team player with professional maturity
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Donatech Corporation, based in Fairfield, IA, US, is a prominent player in the industry of engineering services. The company operates in the technology sector, delivering professional technical services. Their products and services encompass a broad range of subject matter expertise for various government industries and commercial clients. Donatech was created with the vision of providing world-class, holistic solutions tailoring to the unique needs of their clients.
Recruiting and staffing services
51 - 200 Employees
Fairfield, IA, US
1987