The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and ...
60 Dixon Jobs Hiring Near You
The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and ...
Distribution Manager
Dallas, NC · On-site
The Dixon Group is looking for a Distribution Branch Manager to join our team in Dallas, NC! The Distribution Branch Manager is responsible for overseeing daily warehouse operations, leading a team ...
Distribution Manager
Dallas, NC · On-site
The Dixon Group is looking for a Distribution Branch Manager to join our team in Dallas, NC! The Distribution Branch Manager is responsible for overseeing daily warehouse operations, leading a team ...
CNC Journeyman Machinist
$19.50 - $26.75/hr
Dixon Holedall , a proud division of The Dixon Group, is seeking a skilled CNC Journeyman Machinist to join our manufacturing team in Houston, TX! This is an excellent opportunity for a highly ...
CNC Journeyman Machinist
$19.50 - $26.75/hr
Dixon Holedall , a proud division of The Dixon Group, is seeking a skilled CNC Journeyman Machinist to join our manufacturing team in Houston, TX! This is an excellent opportunity for a highly ...
Senior Welder
$35 - $40/hr
The Dixon Group is seeking a Senior Welder to join our team! We are expanding our production team at the Creekside facility and are looking for a highly skilled Welder to manufacture Swivel Joints ...
Senior Welder
$35 - $40/hr
The Dixon Group is seeking a Senior Welder to join our team! We are expanding our production team at the Creekside facility and are looking for a highly skilled Welder to manufacture Swivel Joints ...
Dixon Quick Coupling , a division of The Dixon Group is looking for a Screw Machine Operator to join our team in Dallas, NC! You don't need prior screw machine experience to succeed in this role ...
Dixon Quick Coupling , a division of The Dixon Group is looking for a Screw Machine Operator to join our team in Dallas, NC! You don't need prior screw machine experience to succeed in this role ...
Warehouse Operations Associate
$20 - $23/hr
The Dixon Group is seeking a Warehouse Operations Associate to help keep our operations running smoothly in Pewaukee, WI! As a Warehouse Operations Associate, you'll take on a variety of essential ...
Warehouse Operations Associate
$20 - $23/hr
The Dixon Group is seeking a Warehouse Operations Associate to help keep our operations running smoothly in Pewaukee, WI! As a Warehouse Operations Associate, you'll take on a variety of essential ...
Human Resources Assistant
$45K - $60K/yr
The Dixon Group is looking for a HR Assistant to join our team! We are looking for a proactive, organized, and collaborative Human Resources Assistant to support our growing HR team and champion our ...
Human Resources Assistant
$45K - $60K/yr
The Dixon Group is looking for a HR Assistant to join our team! We are looking for a proactive, organized, and collaborative Human Resources Assistant to support our growing HR team and champion our ...
Dixon Quick Coupling , a division of The Dixon Group is looking for a Screw Machine Operator to join our team in Dallas, NC! You don't need prior screw machine experience to succeed in this role ...
Dixon Quick Coupling , a division of The Dixon Group is looking for a Screw Machine Operator to join our team in Dallas, NC! You don't need prior screw machine experience to succeed in this role ...
Warehouse Associate
$14.75 - $17.75/hr
The Dixon Group is looking for a Warehouse Associate to join our team in Peachtree City, GA! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and ...
Warehouse Associate
$14.75 - $17.75/hr
The Dixon Group is looking for a Warehouse Associate to join our team in Peachtree City, GA! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and ...
Warehouse Associate - 9AM to 6PM
$15.25 - $18.25/hr
The Dixon Group is looking for a Warehouse Associate to join our team in Houston, TX! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and shipping ...
Warehouse Associate - 9AM to 6PM
$15.25 - $18.25/hr
The Dixon Group is looking for a Warehouse Associate to join our team in Houston, TX! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and shipping ...
Valve Assembler
$15.25 - $18.75/hr
The Dixon Group is looking for a Valve Assembler to join out team in Houston, TX! In this position, you will perform a variety of valve manufacturing duties that will include cleaning, assembling ...
Valve Assembler
$15.25 - $18.75/hr
The Dixon Group is looking for a Valve Assembler to join out team in Houston, TX! In this position, you will perform a variety of valve manufacturing duties that will include cleaning, assembling ...
The Dixon Group is looking for a Warehouse Associate to join our team in Twinsburg, OH! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and shipping ...
The Dixon Group is looking for a Warehouse Associate to join our team in Twinsburg, OH! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and shipping ...
Warehouse Associate
Salt Lake City, UT · On-site
$19 - $23/hr
The Dixon Group is looking for a Warehouse Associate to join our team in Salt Lake City, UT! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and ...
Warehouse Associate
Salt Lake City, UT · On-site
$19 - $23/hr
The Dixon Group is looking for a Warehouse Associate to join our team in Salt Lake City, UT! In this role, you'll handle a variety of responsibilities, including accurately picking, packing, and ...
CNC Operator I
$19.50 - $26.75/hr
The Dixon Group is looking for a CNC Operator I to join our team in Houston, TX ! In this role, you will be responsible for preparing CNC machinery for new production runs, which includes installing ...
CNC Operator I
$19.50 - $26.75/hr
The Dixon Group is looking for a CNC Operator I to join our team in Houston, TX ! In this role, you will be responsible for preparing CNC machinery for new production runs, which includes installing ...
The Dixon Group is looking for a Senior Cost Accountant to join our team in Chestertown, MD! The Senior Cost Accountant determines and implements cost accounting procedures and methods. This role is ...
The Dixon Group is looking for a Senior Cost Accountant to join our team in Chestertown, MD! The Senior Cost Accountant determines and implements cost accounting procedures and methods. This role is ...
Welder Assembler
Chestertown, MD · On-site
$17 - $18/hr
The Dixon Group is looking for a Welder Assembler to join our team! In this role, you will be hands-on in assembling and testing critical components, ranging from air tank manifolds and test pumps to ...
Welder Assembler
Chestertown, MD · On-site
$17 - $18/hr
The Dixon Group is looking for a Welder Assembler to join our team! In this role, you will be hands-on in assembling and testing critical components, ranging from air tank manifolds and test pumps to ...
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: * Develop and execute ...
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: * Develop and execute ...
Inventory Specialist
$18 - $20/hr
The Dixon Group is seeking an Inventory Specialist to join our team in Chestertown, MD! As the Inventory Specialist you will be responsible for managing and maintaining accurate inventory records ...
Inventory Specialist
$18 - $20/hr
The Dixon Group is seeking an Inventory Specialist to join our team in Chestertown, MD! As the Inventory Specialist you will be responsible for managing and maintaining accurate inventory records ...
The Dixon Group is seeking a Senior Accountant to join our team in Chestertown, MD! The Senior Accountant is responsible for maintaining the integrity of the general ledger and ensuring accurate ...
The Dixon Group is seeking a Senior Accountant to join our team in Chestertown, MD! The Senior Accountant is responsible for maintaining the integrity of the general ledger and ensuring accurate ...
Quality Control Supervisor
$65K - $90K/yr
Join The Dixon Group in Chestertown, MD, as an experienced Quality Control Supervisor for our Specialty Products team. In this autonomous role, you will ensure objective oversight by developing and ...
Quality Control Supervisor
$65K - $90K/yr
Join The Dixon Group in Chestertown, MD, as an experienced Quality Control Supervisor for our Specialty Products team. In this autonomous role, you will ensure objective oversight by developing and ...
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 19 days ago
Job description
Customer Service Representative
Location: N25 W23040 Paul Road, Pewaukee, WI 53072
Work Hours: 8:00 AM to 5:00 PM, Monday through Friday
Competitive Compensation
Make the Right Connection—Build Your Career with Dixon!
The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer service to both external and internal customers. Responsibilities include entering orders and quotes, resolving product or service issues, and following up with customers to ensure their needs are satisfied. Additional responsibilities include accounts receivable functions, customer invoicing, file maintenance, and various special projects as needed.
At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.
What You'll Do:
- Provide timely, professional support to internal teams and external customers
- Respond to customer inquiries via phone and email
- Prepare, deliver, and follow up on customer quotations
- Enter and process customer orders accurately, including pricing and lead times
- Resolve customer concerns and escalate issues when appropriate
- Support accounts receivable activities, including invoicing and basic follow-up
- Maintain accurate records, files, and customer data
- Assist with special projects and process improvements as needed
What We're Looking For:
- Associate’s degree or equivalent experience
- 2+ years of customer service, administrative, or related experience
- Strong communication and interpersonal skills, with an emphasis on active listening
- High level of attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer applications
Preferred Qualifications:
- Bachelor’s degree in a related field
- 3–5 years of relevant experience in a customer service or office setting
- Experience with quoting, order entry, or ERP systems
What We Offer:
- Medical, dental, and vision insurance for you and your family
- Competitive salary
- Bonus programs
- 401K retirement plan
- Training opportunities
- Tuition reimbursement
- Paid vacation, PTO, and holidays
- Gym reimbursements, and more!
Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.
Join us and be a part of a team that values your contributions and supports your goals!
The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)
About Dixon
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