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Dead River

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Dead River Jobs Information

What is it like to work at Dead River?

Dead River is a company that values community involvement and environmental responsibility, reflecting its commitment to serving the people and places it operates in.

As a leading energy company in Maine, Dead River offers a dynamic work environment with a diverse team of professionals working together to deliver reliable energy services to its customers. The company's mission is to provide safe, efficient, and environmentally responsible energy solutions to its customers.

Working at Dead River may appeal to individuals who are passionate about serving their local community and contributing to the company's mission of providing reliable energy services while prioritizing environmental responsibility and customer satisfaction.

What makes Dead River an attractive place to work?

Dead River is a leading energy company in the region, known for its commitment to providing reliable and efficient energy solutions to its customers. The company's workplace is characterized by a collaborative environment that fosters innovation, teamwork, and open communication among employees, with opportunities for professional growth and development through training and mentorship programs. Joining Dead River offers the chance to contribute to the company's mission of delivering exceptional customer service and making a positive impact on the community, while also advancing one's career in a stable and dynamic industry.

Do workers at Dead River Company get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Dead River Company pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

At Dead River Company, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Dead River Company affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Dead River Company?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Dead River Company worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Dead River Company workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Dead River Company workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Dead River Company?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Dead River Company managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at Dead River Company spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at Dead River Company?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Dead River Company good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Dead River Company feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Dead River Company get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Dead River Company?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Dead River Company enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Dead River Company recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Dead River Company?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Dead River Company?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Dead River Company’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Dead River Company is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular job types at Dead River?

    What are the most popular jobs at Dead River?

    What are the most popular categories at Dead River?

    Infographic showing various Customer Service job openings at Dead River in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Customer Service Representative

    Dead River Company

    Fort Kent, ME

    $17 - $26/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 18 days ago

    Dead River Company rating

    8.0

    Company rating: 8.0 out of 10

    Based on 20 frontline employees who took The Breakroom Quiz

    63rd of 366 rated logistics

    Job description

    Join Our Team - Find Your Future!

    $17–$26 an Hour Depending on Experience - Plus Commission!

    Position Summary:

    Join the Dead River Company team! We’re looking for a dependable, customer-focused Customer Service Representative to perform a variety of administrative and computer-related responsibilities. This position plays a key role in ensuring customer satisfaction, supporting company goals, and maintaining a positive and efficient work environment. As a Dead River Company ambassador, you’ll exemplify our core values every day. 

    Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

    • Health Insurance – Premiums as low as $6.41 for full time employees!
    • Dental insurance and Vision Insurance
    • Company Provided Life insurance, Short-term and Long-Term disability
    • 401(k) plan with company match
    • Paid time off and paid holidays
    • Tuition assistance for employees and scholarships available for employees’ children
    • Discounts on our products and services
    • Opportunities for growth throughout our footprint.

    Key Responsibilities:

    • Courteously answer incoming calls and assist walk-in customers with professionalism and care.
    • Utilize the ADDS E3 system for customer account setup, maintenance, and record updates.
    • Perform data entry and administrative tasks related to:
      • Inventory control
      • Accounts payable and receivable
      • Posting and payment processing
      • Price change administration and bank deposits
    • Develop and maintain thorough knowledge of company products, services, and delivery schedules.
    • Participate enthusiastically in annual market objectives, promotional programs, and contests.
    • Support team members by cross-training and providing assistance as needed.
    • Perform general office duties such as filing, photocopying, and document shredding.
    • Assist with special projects and additional duties as assigned.

    Experience:

    • Minimum of one year of customer service experience preferred.
    • Experience with computer systems and data entry is a must.

    Education:

    • High school diploma or equivalent preferred.

    Key Attributes:

    • Dependable and punctual
    • Strong communication and active listening skills
    • Accurate, organized, and detail-oriented
    • Able to focus and multitask in a dynamic environment
    • Courteous demeanor and professional appearance
    • Flexible to work seasonal overtime
    • Problem-solving and troubleshooting skills
    • Adaptable to change and continuous improvement

    Working Relationships:

    This position interacts directly with customers both in person and over the phone, requiring excellent interpersonal and problem-solving skills. Collaboration with other employees and departments is essential to ensure smooth operations and customer satisfaction.

    Decision-Making:

    The Customer Service Representative acts as a trusted advisor to customers, resolving common issues such as billing or delivery inquiries. Complex issues are referred to the appropriate department head for resolution.

    Why Work for Dead River Company?
    At Dead River Company, we’re committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.

    What Dead River Company employees say

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