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60 Customer Operations Technical Customer Service Representative Jobs Hiring Near You

Rice Lake

Technical Customer Service Rep

Rice Lake, WI · On-site

At RLWS, the Technical Customer Service Representative performs a variety of Inside Sales duties related to the technical application of our products. Responsibilities include responding to customer ...

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Infographic showing various Technical Customer Service Representative job openings at Customer Operations in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, 15% Hybrid, and 7% Remote job distribution.

Technical Customer Service Rep

Rice Lake

Rice Lake, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

For 80 years Rice Lake Weighing Systems has been a successful, growth-oriented company known as a leader in the weighing industry and our community. Located in scenic northwestern Wisconsin just 90 miles from Minneapolis, RLWS offers big city careers in a small-town atmosphere. We are currently seeking a Technical Customer Service Representative to join our team!
At RLWS, the Technical Customer Service Representative performs a variety of Inside Sales duties related to the technical application of our products. Responsibilities include responding to customer inquiries regarding order status, price, delivery, and assisting them in any customer service situation. This position ensures all customer interactions are conducted in a professional and customer-friendly manner. Functions as a member of a team that provides combined effort to exceed customer expectations.
  • Qualified applicants will have at least an Associate's Degree in a Technical field or two (2) or more years of technical experience.
  • Two (2) or more years of customer service experience; experience in phone-based service setting is a plus.
  • High level of interpersonal skills: influencing, resolving conflict, and creative problem-solving skills
  • Must work well under pressure and maintain professionalism during demanding situations
  • Must be self-motivated, confident, highly dependable, and have solid follow- up skills
  • Excellent organizational skills and computer & keyboarding skills
  • Strong math skills to calculate figures and amounts such as discounts, percentages
  • Exceptional verbal and written communication
  • Ability to interact with other departments to gain access to necessary information and be able to multitask
  • Ability to respond to needs of customers in a timely and value-added manner
  • Professional telephone presence and ability to respond to customers in a timely and value-added manner
  • Valid Driver's License

RLWS is a successful, energetic, customer-driven organization that offers competitive wages, great working conditions, medical, dental, vision, flexible spending, disability, life, Paid-time Off (PTO), holidays, 401k, 401k matching and wellness benefit programs.
Rice Lake Weighing Systems is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Rice Lake Weighing Systems is a Substance-Free Workplace and requires pre-employment and for-cause drug screens.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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