As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
60 Customer Operations Jobs Hiring Near You
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Dublin, OH · On-site
$19 - $20/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Dublin, OH · On-site
$19 - $20/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Manager
$71K - $114K/yr
As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams. You ...
New
Customer Operations Manager
$71K - $114K/yr
As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams. You ...
New
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative Location: San Diego, CA, US pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30-year legacy of ...
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Customer Operations Representative Location: San Diego, CA, US pSemi Corporation is a Murata company driving semiconductor integration. pSemi builds on Peregrine Semiconductor's 30-year legacy of ...
New
The Customer Operations Coordinator functions as a mid-level specialist who personally owns a portfolio of accounts across multiple SFR and BTR markets, maintaining deep familiarity with each client ...
New
The Customer Operations Coordinator functions as a mid-level specialist who personally owns a portfolio of accounts across multiple SFR and BTR markets, maintaining deep familiarity with each client ...
New
The Customer Operations Coordinator functions as a mid-level specialist who personally owns a portfolio of accounts across multiple SFR and BTR markets, maintaining deep familiarity with each client ...
New
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The Customer Operations Coordinator functions as a mid-level specialist who personally owns a portfolio of accounts across multiple SFR and BTR markets, maintaining deep familiarity with each client ...
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Customer Operations Analyst
Miami, FL · On-site
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Customer Operations Analyst
Miami, FL · On-site
Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...
Customer Operations Analyst Our client is a Y Combinator-backed logistics technology company automating complex freight transactions for shippers. Founded in 2018, Series A funded ($15M raised), with ...
Customer Operations Analyst Our client is a Y Combinator-backed logistics technology company automating complex freight transactions for shippers. Founded in 2018, Series A funded ($15M raised), with ...
In the position of Customer Operations Representative, you will be responsible for managing the end-to-end order lifecycle for finished goods, ensuring accurate and timely processing in SAP. Serve as ...
In the position of Customer Operations Representative, you will be responsible for managing the end-to-end order lifecycle for finished goods, ensuring accurate and timely processing in SAP. Serve as ...
Minimum Qualifications (Experience and Skills) * 1-3 years of related customer support or operations experience. * Basic knowledge of Excel, Word, and Powerpoint. * Experience in Sales Order ...
Minimum Qualifications (Experience and Skills) * 1-3 years of related customer support or operations experience. * Basic knowledge of Excel, Word, and Powerpoint. * Experience in Sales Order ...
Customer Operations Specialist
Walnut Creek, CA · On-site
$100K - $115K/yr
Your Impact at Kinder's As a key member of our operations team, you'll be the go-to partner for customer order management-receiving, confirming, and coordinating orders across Sales, Supply Chain ...
Customer Operations Specialist
Walnut Creek, CA · On-site
$100K - $115K/yr
Your Impact at Kinder's As a key member of our operations team, you'll be the go-to partner for customer order management-receiving, confirming, and coordinating orders across Sales, Supply Chain ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Minneapolis, MN · On-site
$21.64/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Minneapolis, MN · On-site
$21.64/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Specialist
Boston, MA · On-site
The role of the Customer Operations Specialist is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the ...
Customer Operations Specialist
Boston, MA · On-site
The role of the Customer Operations Specialist is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Chicago, IL · On-site
$22.60 - $24.04/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Dublin, OH · On-site
$19 - $20/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Representative
Dublin, OH · On-site
$19 - $20/hr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...
Customer Operations Jobs Information

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
RXO rating
6.6
Based on 75 frontline employees who took The Breakroom Quiz
269th of 359 rated logistics
Job description
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
- Support Sales with managing the branch's key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Monitor report cards
At a minimum, you'll need:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
- The ability to work in a fast-paced environment
It'd be great if you also have:
- 1 year of sales or customer service experience
- 1 year of related experience and/or training, and a general understanding of the transportation industry
- Solid attention to detail and follow-up skills with experience identifying and resolving problems
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
About RXO
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
2022