Customer Operations

60 Customer Operations Jobs Hiring Near You

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams. You ...

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As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

Job Context The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This ...

Customer Operations Analyst Our client is a Y Combinator-backed logistics technology company automating complex freight transactions for shippers. Founded in 2018, Series A funded ($15M raised), with ...

Your Impact at Kinder's As a key member of our operations team, you'll be the go-to partner for customer order management-receiving, confirming, and coordinating orders across Sales, Supply Chain ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Representative, Customer Operations, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

The role of the Customer Operations Specialist is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience. What your day-to-day will ...

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Customer Operations Jobs Information

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Infographic showing various job openings at Customer Operations in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 19% Hybrid, and 6% Remote job distribution.

Customer Operations Representative

RXO

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


RXO rating

6.6

Company rating: 6.6 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

269th of 359 rated logistics


Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
What your day-to-day will look like:
  • Support Sales with managing the branch's key accounts

  • Enter loads and confirm notes about the status of shipments

  • Schedule pickup and delivery appointments with warehouses and customers

  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments

  • Handle any issues that arise on shipments and share information and updates with the customer

  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete

  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group

  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting

  • Monitor report cards

At a minimum, you'll need:
  • Excellent verbal and written communication skills

  • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment

  • The ability to work in a fast-paced environment

It'd be great if you also have:
  • 1 year of sales or customer service experience

  • 1 year of related experience and/or training, and a general understanding of the transportation industry

  • Solid attention to detail and follow-up skills with experience identifying and resolving problems

Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days

Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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